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Switching Back to Split Label Packing Slip
While trying to update our packing slip template I switched us to separate pages for packing slips and labels, where before they were each 4x6 on the same pa...
Customs labels print TINY
My domestic labels print perfectly to my Dymo 4XL. However, anytime I ship internationally, the customs label prints at approximately 1/3 the normal size, an...
view categories on product list page
Once you have over 8 product categories, you can't see them all at once on the product list page. Either add a scroll bar or increase the size of the collap...
error updating woocommerce
How do I find out what this error is? Orders are flowing from woocommerce into shipping easy just fine.
Issue occurs in https but works in http | shippingEasy with Magento
I have store with https (SSL) and once i try to connect shippingeasy it occurs error.(see the attached). but same extension used in test site which is not wi...
Printing is timing out and not printing this morning Aug 30 2016
Hello I have been using shippingeasy without issue but this morning FIRST CLASS USPS (I have sufficient funds too) is not working. When you try to print late...
USPS boxes
I have noticed that amount of USPS boxes differs between orders. I don't know why a Priority Express Flat Rate Medium Box at times and other times is.
That i...
Postage label not printing
I purchased a label and tried to print. A new tab opens like it usually does, but all I'm getting is the spinning thing, and no label. I have also tried to r...
Shipping Easy changed zip code on label and package went to wrong location!
On August 8 I sent a package to NY, and unbeknownst to me, Shipping Easy changed the zip code. The zip code on the original order was good, and there was no...
Split Amazon Order
Hi, I have an Amazon product that is pretty heavy. When someone ordered 4, I split the order in shipping easy into 4 packages, then decided I could ship 2 ...
Dymo printer will not print label from shipping easy
Prints perfect from the demo app. Will not print from the ShippingEasy website. States label sent to printer, but nothing ever prints. Printer is also ad...
International Shipping Labels Not Printing due to longer descriptions in Customs
We get a lot of label failed with international orders because our descriptions are too long. Is there any way to just have this automatically cut the descri...
SHIP TO address is not updating !!!
This has been a reoccurring issue this past month and it's annoying and frustrating as hell not to mention HIGHLY inconvenient for my clients when their pack...
Redesign Packing Slip Options
Hello, I am running into a problem with our packing slip not showing shipping charges or discounts, I have looked into adjusting the template but this inform...
Cant Sign in Either....
I cannot sign in, cant' get password to reset, cant' get ANY of the options to click through.....NOT funny! I have already cleared cache, cookies, and hist...
Cannot sign in
How crazy is it that you have to sign in to "match profiles"to post to this help forum.... unacceptable. Just spent the last 3 minutes trying to find a way...
Can't sign in...
I have been unable to sign in and access my account. I have cleared cookies (as recommended) and it did not help. What else could I try.
Cant Sign In PLUS..... My Account is NO WHERE TO BE FOUND!!!
You can't get any support other than to call and act like you want to join. then you will get a person. support is non existent and will do an automatic hang...
Fields to enter dimensions not showing up
When i create a manual order, the fields to enter the package dimensions don't show up -- they're simply not where they appear in the samples provided at htt...
Can't sign in!!!
Same password as always won't work. Tried changing the pw, still not working. What's up? I need to ship!!!!
cant sign in
All of a sudden your app stopped working- I cant sign in, ive changed my password and still doesn't work. I need to resolve asap! HElp!
WooCommerce "Send to Shipping Easy" not working.
I am a new user.
Here's what I've done so far
* Woocommerce Shippingeasy Plugin v3.4.0 installed
* API, Secret and Store Keys set properly to match store in...
Unable to upload product csv file in Firefox
This was working until about a week to 10 days ago, not it does not. When I click Brows, then select my file upload, then click Upload File the button chang...
Demo not printing
Hi my dymo is not printing and the form feed is not working
Postage Available is showing in Red
I made postage purchase, it is showing as Postage Available in the same amount as the labels I am trying to purchase, but the total is in red and "Finish an...
Priority Shipping Error
I'm trying to send a package to Canada and get this error when I select priority shipping?
SPECIAL USPS RATE ALERT(S) Messages from USPS:
Missing or inval...
address line wrapping oddly
I put in an address like
line 1: acme art gallery
line 2: c/o john doe
but what prints is
gallery c/o john doeacme art
I have had this issue multiple tim...
Printing label error for international (EasyShip)
So when I go to "print label" and do all of the normal things that I do, I get this message. Now this only is happening for international orders. The zip co...
Volusion Store Connection
I am not able to reconnect my store. When I click on reconnect it does not allow me to update the API.
Thanks,
Schann
Packing slip bulk printing
When I bulk print the packing slips, the first one will print fine but the ones following will not be aligned correctly which is important as I use the packi...