I made postage purchase, it is showing as Postage Available in the same amount as the labels I am trying to purchase, but the total is in red and "Finish and Pay" is not clickable.
The funds have come out of my account and Endecia says they are showing them as available and on my account.
Hello Philip, thanks for posting in our forums!
I believe we already communicated via email regarding this, but I wanted to post here for others to read as well.
Typically Endicia will not allow your Postage accounts to reach a zero amount, which is usually why additional funds are requested, even when your current balance matches the exact amount of postage needed.
This can usually be resolved by adding an additional $10 over the amount needed to purchase. Or in some cases, removing one shipment from the Ready for Payment screen can also reduce the amount needed just enough to allow you to complete the purchase.
Afterwards, of course, you will want to re-add the shipment you removed and proceed to purchase postage for it individually.
Thanks and Happy Shipping!