Printing is timing out and not printing this morning Aug 30 2016

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Hello I have been using shippingeasy without issue but this morning FIRST CLASS USPS (I have sufficient funds too) is not working. When you try to print later the label it basically times out after a while. One time I was able to complete it and when to the Ready to Print queue but trying to print the label then failed and it deleted it from that queue and back to beginning. Tried several times and same thing, is your website temp broken?? Thanks

Official Comment

Hi George,

Thank you for posting in our forums!

Sorry to hear you have run into troubles printing this week.  As we have not had site-wide issues, I would recommend you try another browser (ShippingEasy is optimized for Google Chrome) and/or another computer if you have access to another one.  You might also try clearing your browser and DNS cache.  This link will explain more about your browser cache and provide links to specific web browser instructions: What to do if I find a page not displaying correctly?

If you still run into issues after giving those suggestions a try, please comment below with more details about your set up and a screenshot of what you are seeing.  We're happy to help further if needed!

Warm regards,

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