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my all Credit cards can not be used in your website
my all Credit cards can not be used in your website
can you tell me what happened
Magento - Cannot Validate Credentials
Hello, we had previously successfully synced our Magento store (currently under development). About a month went by, and now we are doing final testing prior...
Shopify Older Orders Not Syncing
Only 11 of my orders are syncing, and the instructions said to post here to receive help with the issue.
Orders with physical and digital fail to show up
I sell both physical and digital items in my woocommerce store. Any time that I receive an order that includes both physical and digital items it fails to im...
scale integration
I purchased a Dymo M25 scale and have been unable to integrate my scale. Whenever I try to "Install Driver" the page reloads, prompting me to choose the sa...
Can't add money to First class shipping
I am able to add money to Priority for shipping, but can't on First Class. I keep getting this error Update your Endicia payment method for postage purchases...
Missing Shipment in Shipping History
I am new with Shipping Easy and completed two manual shipments. Delivery is confirmed on the 1st.
The 2nd shipment was delivered to the Post Office on J...
Auto erase load box in ready to ship
So I'm trying to avoid less clicks when printing shipping labels. The Load Box keeps the old shipping # in even after you hit print now. It would be nice t...
Paypal Full Sync
Hi -
I cannot get my Paypal store to sync for all of my orders that still need to be shipped. It is only syncing that last 75 or so for some reason. Any ...
Crossed billing limit and can't ship, but today is supposed to be the reset day
Hello!
I'm getting the message below telling me that things should reset today, but I'm still unable to ship. Can someone help?
Thanks for using our Start...
Priority Service from eBay Coming in as Express Service
A couple of my products from eBay coming through Solid Commerce came in as Express for some strange reason. These items have a preset shipping of Free USPS P...
Paging on Package Setup interface
I have 30 pre-defined packages set up, but it looks like the list is a static list of 25 sorted alphabetically. As soon as I set up my 26th package, I lost a...
Package Setup Page Pagination Issue
Hi,
The Package Setup page is only displaying the first 25 packages. The page seems to be getting cut off at 25 packages, not the pagination isn't working c...
4x6 Label Isn't Printing Properly
We want to print 4x6 labels from our Z-Designer Thermal printer.
Selecting just shipping labels works fine. If we select Shipping Labels and Packing Slips,...
Trouble finding tracking number information
A customer purchased an item from me two month ago. I used shipping easy to create the shipping label and sent it out the very same day that the order was re...
Label Failed cannot be cancelled...?
So it says that "shipments in a state of 'Label Failed' cannot be cancelled."
Really? There are no good and I will not buy them ever. There must be a way to...
Trouble registering the endicia accounts
I lways get a validation error when i try to register my credit card for the 2 accounts necessary to ship with usps.
I´ve tried to register directly at endi...
When I click on "Ready to Ship" I am redirected to the OOPS page.
I created a manual order just like I have done since joining shipping-easy. Today though when I click on the ready to ship button I am redirected to an OOPS ...
Flat rate express envelops
Do you have a time line when the issue with commercial plus pricing will be back on express envelops?
Where do i go to check the box for Display Product Options on the Store settings page for your Woocommerce store
In the section: Are product options supported? On this tutorial: https://support.shippingeasy.com/hc/en-us/articles/204437329-How-to-use-ShippingEasy-with-Wo...
Cannot purchace Insurance with Media Mail since Rate change
Bugs to Fix as of 6/1/15:
1) since the new rates went into effect, when I use USPS Media Mail, I am no longer offered the option to buy insurance from Shipsu...
Shipping rates are not showing up
Hello, I just added shipping easy to my Prestashop site (both of which I am new to) a few days ago. I followed the set up with all the codes, etc. but it isn...
Orders disappearing
The last two days the orders that were paid with a gift certificate or paypal show up on dashboard, then disappear.
Paid orders not populating
We have orders that are paid in Paypal from eBay that are not showing up when you select the Status as "Awaiting Shipment". They are in the general orders se...
Volusion "Options" added to Packing Slip
I have added the option for custom engraving to some of my products (it could have been colors, size, etc). How do I have that information show on my Shippin...
Auto refill postage min balance behavior
It could be that I don't understand the intended behavior of auto refill, but how does auto refill work when setting the minimum balance at $0?
From my expe...
Shopify Orders No Longer Syncing to ShippingEasy
Hello. For some reason, a new Shopify order is not appearing on the Orders page within ShippingEasy. The order is marked as Not Fulfilled on Shopify and, no ...
Great.ly orders not getting in
I integrated my Great.ly shop about an hour ago. S.E. help section says it can take up to 10 min, but so far no signs of today's orders from Great.ly in S.E....
Account locked on setting when over 50 shipments
I didn't notice that I was just 1 over the shipment...but in the middle of compiling the labels into a pdf batch for printing, it stopped loading. So I tried...
Shipment History Page Warning Issue
Every one of my Amazon orders has a warning sign by it with the text "There was an error notifying your store that this order shipped". I'm not sure why this...