Hi,
The Package Setup page is only displaying the first 25 packages. The page seems to be getting cut off at 25 packages, not the pagination isn't working correctly for this page.
Package Setup Page Pagination Issue
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Hi Taylor,
Sorry if you misunderstood me. I am able to add more then 25 packages. The issue is, I am not seeing past the last 25 added. On that page I have more then 25 packages added right now but I only see the last 25 with no pagination at the bottom.
I have tried it on both Firefox and Chrome.
Chrome Version 43.0.2357.130 m
Firefox Version 38.0.5
You can see it on my account if you like.
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Hi again,
Sorry for the confusion.
To display more custom packages than is shown is unfortunately not currently available in ShippingEasy. I was able to see additional packages on my test account, but the display is unfortunately inconsistent.
However, I strongly suggest you place a feature request for this. This is how we monitor interest in changes to the app. These forums are regularly reviewed by our Product Manager and CEO. Also, posting in the forum will allow you to be notified when this change is released. Here is how: https://support.shippingeasy.com/hc/communities/public/questions/201379219-How-to-
I have also placed your request in our internal forums so our Product Manager is aware there as well.
Let me know if you have further questions.
Warm regards,
Taylor Painter
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Hi Taylor,
Sounds great and yes I did post it in the request feature board.
So what your saying is after 25 packages, we cant edit or delete the ones we dont see on that page anymore, but they show up when we are ready to create a label for it?
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Hi there,
Perfect! I'm glad you made that feature request.
That is correct. If you would want to edit or delete these you would have to delete packages from the packages page until you saw the ones you want to edit. So, you could have more than 25 show on the Ready to Ship page as a selection, but they are not visible on the packages page and they are not easily edited the packages page currently.
Warm regards,
Taylor Painter
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Hi there,
I just wanted to let you know that we now have an internal ticket with our developers to allow support for this. I can provide an update on this forum post when it becomes available!
Let me know if you have further questions.
Warm regards,
Taylor
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Wholesale Ventures - I just came upon your thread and wanted to let you know that we have an update. Last fall our Product Team added the ability to view up to 500 packages from the Package Setup page. This means you should be able to view, edit, or delete any of your custom saved packages.
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Hi there,
I did a test on my account, and I also looked on your account, and I was able to add more than 25 packages to each, however I also noticed that it was not paginated.
How many packages total would you like to add? What browser are you using? It displayed correctly for me in Google Chrome.
Let me know if using another browser helps with your display issues!
Warm regards,
Taylor