I am able to add money to Priority for shipping, but can't on First Class. I keep getting this error Update your Endicia payment method for postage purchases by logging in to Endicia. Get login details and step-by-step help. My card is updated, if card wasn't then why can I purchase Priority? I need help with this ASAP. I have asked before and no response from shipping easy.
Can't add money to First class shipping
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Hi Connie,
You have two Endicia accounts, and you have to log into these accounts separately to update your payment information. It appears you still need to do this for your First Class account.
Would you please review this article so that you can update your payment information for your First Class account.
Here is a list of reasons why you may be unable to buy postage. Please review these settings for each of your Endicia accounts.
If you are still having trouble getting your card to purchase postage, I suggest you call Endicia at 1-800-576-3279 to see if they can help you update your payment informaiton.
If you are still having trouble, since this is a billing issue, please contact us at endicia.account@shippingeasy.com so we can assist you.
Warm regards,
Taylor Painter