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USPS Tracking
USPS tracking is not currently working.
Can't log in with email account name and password that worked till yesterday
Issues:
1. Can't log in with email account name: sk*******@mail.com and password that worked till yesterday.
2. Request a don't get password reset reply email.
My store will not reconnect
I have followed the tutorial about reconnecting my store with zoey ecommerce. Despite the message saying the store has now been reconnected it still shows it...
Shipments Page Sort?
We process all orders ("orders->shipments") in bulk.
...But when we get to the Shipments page, they are all in reverse order by order number with the newest ...
Invalid response object from API
HI!
We're trying to integrate ShippingEasy API Store, but while sending requests get the following response: "Invalid response object from API: {"status":"50...
No Weight On USPS Printed Label
New to this and printed my first USPS shipping label. Displayed just above the CID number according to USPS is supposed to be the total weight of the packag...
Etsy store disconnected and can't reconnect
My Etsy store was disconnected and it is giving me an alert message telling me this and including a link to follow to reconnect. I can choose reconnect and ...
International labels are printing in full 8.5 x 11 inch size
I've been using shipping easy for a while now with no problems.
Today I'm printing my first international shipment. and it's printing out full sized on 8.5 x...
USPS Schedule Pick-up still not working
I added my phone number to the starred address under my account details per email instructions. The USPS scheduled pick-up option still failed. I removed the...
Jane.com Account Removed And Now Can't Be Validated
I received an alert that my Jane store had been removed from my account and needed to be re-activated, but it is giving a "Credentials cannot be verified" er...
Not marking order shipped in Store Envy
We love the recently added feature of marking orders as shipped on our storenvy site. In the last few weeks some orders have sporadically not been marked as ...
Difficulty selecting USPS shipping method
We ship most of our items using USPS Regional Rate boxes.
After the USPS site dramatically raised rates on their site last week, I found shippingeasy.com . T...
Printing on Zebra 450 Blurry
I am attempting to print 4x6 labels using a Zebra 450 Thermal Printer. When the labels print they are very blurry. When I print on a laser printer they come ...
Postage deducted twice, "Label Failed" message.
Tried to print a Priority Mail label this morning. System deducted $5.75 from my Indicia account, then kicked back a "Label Failed" message. Hit "Retry", an...
Yahoo store- "Credentials could not be validated"
Subject says it all. Followed the instructions to the letter. Created partner under API links on my store admin screen. They emailed me the token. I entered ...
Added postage, Label wont print says "please add postage"
This is new account, first week. Added more than enough postage, balance shows funds in account. Can't print USPS label, shows "Please Add Postage in order...
Orders being cleared spontaneously
All of a sudden we've started to notice orders not showing up in Shippingeasy (from BigCommerce), but when we search for the order number we see it is in the...
New ShippingEasy Account - Endicia Expedited Disabled/Suspended
I setup a new, free tier ShippingEasy account today to try it out.
The account setup went smoothly. I was even able to connect my FedEx and UPS accounts. Bu...
Stealth Postage for Flats/Large Envelopes
For years, I have used Dazzle (Enidicia). I just started using ShippingEasy and it is a dream! Syncing with Shopify to batch print shipping labels saves so...
No Showing Orders
I have Woocommerce but the company who hosts my website is Wealthy Affiliate. I placed a test order to see if it worked but the order does not show up. I c...
I'm having trouble creating an Endicia account
I'm having trouble regestering for a free Endicia first class postage account. I enter all info and click on register and rolls over to the same page again w...
password reset broken
forgot my password to an account that I halfway setup...
1. submitted my email in the 'i forgot my password' link
2. received email with link to reset passw...
Retry of label print will not work
I am getting the following error message when I attempt to print several labels:
"This is the error message we've received back from USPS:
Unable to retrie...
Creating manual orders will not complete
Every time I attempt to create a manual order, the system keeps me at the "Verifying Address and Creating Shipment... " status screen with the icon spinning ...
signing in woes
Hi
I've been trying to sign in or reach you guys all morning. I changed my password. It was accepted and now I can't get into my account at all. Please cal...
Available Postage Not Appearing
Yesterday I disconnected my Endicia account momentarily (accidentally), then updated my credit card's info and reconnected the same account. I purchased $50 ...
VISA charged even though label was not generated
Every time I bought a label, it mysteriously declined my card halfway through and I have about $75 in phantom label payments that show up on my bank - even t...
Upload order button not visable
I really want to upload some orders but on the order page the option to "upload orders" is missing and is not next to the "add manual order" link.
How can ...
Label Failed: Missing or Invalid Element
We are trying to print our first label and we keep getting this error returned -
Missing or Invalid Element: From Postal Code. Error Encountered (Log ID: ...
Package Pick up API Error" Invalid telephone number
I am unable to ever schedule a USPS pickup. Every time it says "Package Pick up API error: Invalid telephone number"
How can I fix this error?
Thanks for y...