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USPS tracking updates not reflecting in ShippingEasy again...
Hi,Our last two USPS tracking updates aren't correct in ShippingEasy even after 24 hours or even weeks. We have seen similar problems in the past.9400110200...
Multi-Channel Inventory
I would like to use ShippingEasy as my centralized inventory system. I currently sell on Amazon, Shopify, eBay and Etsy. I need to be able to push my "Total ...
not syncing consistently with Ecwid
Over the weekend I received 3 orders in Ecwid. The 1st 2 did not show up in Shipping Easy but the 3rd order did. Then last night I received an order and it...
Ebay inventory tracking for my store
Hello,
I've been trying to integrate each Ebay store with Shipping Easy, so it would manage the inventory for each ad (update qty).
I've followed the steps ...
Integrating to Shopify
I would like to know how I can integrate Shopify to Shipeasy. And I also need to know how I can integrate products to Shipeasy.
Custom E-mail Templates
Hi -- Has anyone ever had trouble getting their custom edits in the e-mail templates to actually "stick"? I've tried editing the background colors of the ce...
Customize the Email Purchase Order Template?
Customize the Email Purchase Order Template?
The application “ConnectEasy.app” can’t be opened.
The application “ConnectEasy.app” can’t be opened on High Sierra. Please advise when an update to CE will be available.
International quotes in the rate calculator
It would be much easier if I could go in and do an international quote in the calculator versus making a whole manual order just to get a clue on shipping co...
Add Etsy shipping deadline option to Packing slips?
I would like to add a line to our packing slips that shows our "scheduled to ship by date" from Etsy.
Reason for this request:
We use our packing slips to o...
Batch Frozen
This batch has been frozen in the state shown in the photo for about 4 hours. It won't print or show up in history, but I think the money was taken out of t...
Can't add new Amazon store
I'm currently on the FREE 30 Day trial and I have set up my Amazon MWS Developer Permissions and copied the Seller ID and the Token over but I continue to ge...
Need assistance please!!! I cannot access the login page to login
When I pull up shipping easy the login page does not come up but instead a blue page that says at the top big news single endicia account now available and a...
On Hold / Future Shipment
Ship Station has several features that I think would be helpful.
1. Placing an item on hold - e.g. an order with a bad shipping address and where we've conta...
WooCommerce direct API Integration missing "Customer Comments"
We recently upgraded from the WooCommerce ShippingEasy plugin to the direct ShippingEasy integration with the WooCommerce API. The API integration is working...
Convert and create
Hi, I am trying to convert and create but it says there is an internal issue. We have been customers for a few years and want to send out some packages but ...
Campaign Opt-In
We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our...
Getting refund for purchased labels before converting to one account
I have 3 labels that I need a refund for but I cant get to the screen because I haven't converted my account to one account yet. Can I get ...
Getting refund for purchased labels before converting to one account
I have 3 labels that I need a refund for but I cant get to the screen because I haven't converted my account to one account yet. Can I get a refund for thos...
Mark items as received
I would like to be able to mark a package that was shipped internationally as received, even if it's not marked as delivered within the system.
I can see th...
Simple state abbreviation request on list
Hello. I would love to see an update when creating an order or accessing any screen involving states to have the 2 letter abbreviations in front of every US ...
Can't use new Endicia account to pay for postage
I am extremely frustrated - I switched to a new Endicia account as prompted by your website. I have money in the new account. I have two orders I am trying t...
unable to print shipping labels
Please help - I have 8 shipping labels that need to be printed. I have tried to print and get a BLANK PAGE and just spinning.
What can I do? I really ne...
Two way inventory sync for Prestashop
Is two way inventory sync going to be made available or is it possible for Prestashop? I sell limited quantity items on eBay and in my prestashop store. Two ...
HELP
I have been trying to print a label for hours. When I click "print", another tab comes up as usual, but nothing comes on the screen, the tab just says "wait...
Monthly Shipping Data
Hi Folks--I would love to have a report that shows the following data for each month so I can track growth month-over-month and year-over year for the follow...
Shipping From Zip Code won't Change
I recently moved and need to change my Ship From zip code. I have changed the address on my account, and the one associated with my store. In my store's sett...
Can't figure out how to use Endicia balance to pay for shipping
Hi,
I converted to a single Endicia account the other day, but now when I go to ship via USPS First Class, it seems to want to use the old (scheduled to be c...
Woocommerce Store Setup
I'm not sure where to find this information, and I have looked in many places. Do we need to have Woocommerce shipping plugins installed on our site in order...
Convert to 1 Acct?
Maybe I'm misunderstanding.... I keep getting messages to convert to one Endencia account by today or I might not be able to ship anything until I do. Howev...