USPS refund for returned item

I have a package shipped via USPS that was returned withe the following notice: RETURN TO SENDER INSUFFICIENT ADDRESS UNABLE TO FORWARD RETURN TO SENDER   i ...
  • Allan Awtrey
  • 0 votes
  • 3 comments
  • Answered

Page Break option on packing slips/invoices

 I would like the option of inserting a page break when printing a packing slip. It would help with our order processing. Thank you.
  • Gary Vaterlaus
  • 0 votes
  • 1 comment

Add Archive Order Feature (or recast Clear Order)

I would love for you to convert your "Clear Order" feature into an "Archive" feature, so that those orders are never lost. The other option is to add a new a...
  • Robert Teree
  • 0 votes
  • 1 comment
  • Answered

Pick List with Options

The pick list is a nightmare for products with options. It doesn't differentiate the options as products so it will list multiple versions of the main produc...
  • Charlie Owen
  • 0 votes
  • 1 comment

Product options layout (X-Cart Store)

Most of my products have options but the order list and subsequent forms are a mess when displaying them. It even lists options that are not selected by the ...
  • Charlie Owen
  • 0 votes
  • 1 comment
  • Answered

Why do I have to delete one of my endicia accounts to convert? can't i keep the old one for record keeping purchases or to use for something else

It seems in order to convert, it will delete the first class account, not merge. Why?Can't I just use the second account and keep the first account. What if ...
  • LARON EVERY
  • 0 votes
  • 1 comment
  • Answered

Insert page break on packing slip

I've been trying using CSS to insert a page break on a custom packing slip template (I need part of the information on a separate page), but with no success....
  • Gary Vaterlaus
  • 0 votes
  • 1 comment
  • Answered

Woocommerce orders not showing up on Shippingeasy as well

So much like the fellow down below me my Woocommerce orders aren't appearing on Shipping easy since this weekend.  I tried hitting the reset button, but that...
  • John Eggers
  • 0 votes
  • 2 comments
  • Answered

Batch Amazon Prime Orders

It is a MUST for our company to be able to Batch Amazon Prime Orders!! I understand that I am not able to edit an order but I have hundreds of Prime orders t...
  • Chris Atkinson
  • 0 votes
  • 3 comments
  • Completed

Re-order quantities on purchase orders

Would be helpful to have this field so ordering from suppliers is more streamlined

Closed for comments

  • Laura Bittner
  • 0 votes
  • 5 comments
  • Answered

Customer service contact, Endicia integration

I am unable to contact customer support by any means, nor am I able to use the $19 balance in my Endicia account. I've spent the past 45 minutes trying to pr...
  • David Kaisel
  • 0 votes
  • 1 comment
  • Answered

Would love to see automatically generated purchase orders from shortage

You already have the parameters in place for committed, shortage and available. What would be great is if you could add a flow whereby all the shortage was a...

Closed for comments

  • Laura Bittner
  • 0 votes
  • 4 comments
  • Answered

SKU and qty on shipping labels

How do I add the order skus with qty on the shipping label?   I'm hoping to use a format like SKU-qty1, SKU2-qty2   This will eliminate the need to have pack...
  • Himanshu Ashar
  • 0 votes
  • 1 comment
  • Answered

I need to ship something asap and now im having issues again

Account #****** has been suspended. Please Contact ShippingEasy Support for assistance. but you cant contact shipping easy with the fess plan. 
  • Brittany Elias
  • 0 votes
  • 1 comment
  • Answered

Including Insurance box checked in Saved shipping options or...

90% of the time, when I want to add insurance, I forget.  Half the time I just ship it without extra insurance, half the time I cancel the label and create a...
  • Connie Albus
  • 0 votes
  • 1 comment
  • Answered

How to add Carrier services

When I initially signed up for the free starter plan I disabled the First Class Domestic account and only kept the Priority Mail account. I am now wanting to...
  • Carolyn Feng LLC
  • 0 votes
  • 1 comment
  • Answered

Ability to add insurance after printing label

The #1 reason I end up cancelling and duplicating a label is I had a large order and forgot to add insurance.  The ability to add insurance within 24 hours o...
  • Connie Albus
  • 0 votes
  • 1 comment

My Woocommerce orders no longer appear in ShippineEasy

Yesterday my orders stopped appearing in ShippingEasy. I had to use Shippo.  I have even archived and reinstalled the store in ShippingEasy, with new Store A...
  • Angela Barbour
  • 0 votes
  • 7 comments
  • Answered

Can I integrate with Amazon on a free trial version?

Can I integrate with Amazon on a free trial version? This site is not accepting my User ID and MWS token.
  • Kristie Harper
  • 0 votes
  • 1 comment
  • Answered

Converting Endicia

when i first received the modal page (?) that informed me about converting my endicia accounts into one,  i chose to do it later so I could finish my work.I ...
  • Michele Colaner
  • 0 votes
  • 4 comments
  • Answered

USPS Shipping Tubes

I would like to see USPS Small and Medium shipping tubes as a package option in the drop down menu. 
  • Pacific Marine
  • 0 votes
  • 5 comments
  • Answered

Postage Not Calculating for Canada

I have set up the International Shipping Customs information, the system is still not calculating postage on a Canadian order. 
  • Shell Brodnax
  • 0 votes
  • 3 comments
  • Answered

Ability to turn off filter hold

With a recent update, filters are now held on pages even after completing the labels on another page. This hides all of your incomplete labels until you turn...

Closed for comments

  • Forrest Stotts
  • 0 votes
  • 3 comments
  • Answered

Can't register for payments

I signed up to test drive shipping easy to see if I wanted to subscribe. Apparently you don't any support until you fully subscribe. Not the best way to attr...
  • Darby Brown
  • 0 votes
  • 1 comment
  • Answered

Store Update Exceptions (SE should Auto Retry after a few minutes)

A little quirk in SE.  As busy owners running our businesses, we shouldn't have to go into Store Update Exceptions to see if a tracking number wasn't updated...
  • Nathan Harkrader
  • 0 votes
  • 1 comment
  • Completed

re: inventory

Hi.   Does your inventory software include keeping track of where Amazon transfers FBA stock within their logistics network?   Thanks
  • Anthony Son
  • 0 votes
  • 1 comment
  • Answered

Shipping Reports for Archived Shipments

Looking to get a list of archived shipments that are older than 120 days. But there's no Reports Tab for Free Account? Wondering if this is the case?
  • Kevin Lee
  • 0 votes
  • 3 comments
  • Answered

Postage

I have a balance of $16.84 in my account after adding $10.00 a couple of hours ago. When I TRY to pay and print postage, it shows a ZERO balance and tells me...
  • Liz's Country Collectibles
  • 0 votes
  • 5 comments
  • Answered

Another Glitch is happening / trying to schedule pick up

First off, it's real difficult to go through your hoops to post a glitch, but it's my own fault for coming over to shipping easy from Endicia where it was mu...
  • Kevin Kerr
  • 0 votes
  • 1 comment
  • Answered

There was an error notifying your store that this order was shipped

We really need to get a more proactive alert when this type of error occurs, ideally an email.  I have a metric hit on one of my eBay accounts (the smallest ...

Closed for comments

  • Bill James
  • 0 votes
  • 1 comment