Packing slip label Zebra portrait 4 x6 Tall

In Shipping Easy, Format available for packing slip says 4 x6 but actually it prints 6 x 4 wide. This format waste lot of paper as it takes more pages if we ...
  • Luluherbal
  • 0 votes
  • 1 comment
  • Answered

Packing slip label Zebra portrait 4 x6 Tall

In Shipping Easy, Format available for packing slip says 4 x6 but actually it prints 6 x 4 wide. This format waste lot of paper as it takes more pages if we ...
  • Luluherbal
  • 0 votes
  • 0 comments

Setting up USPS Flat Rate Boxes

I am having so much trouble setting up my boxes. I was able to set up the Medium Flat Rate Priority mail box, but it is only charging me $12.40 per box and t...
  • Annie Shamoon
  • 0 votes
  • 1 comment
  • Answered

How to use my avalilable balance

I have $97 available in first class and am trying to ship USPS first class mail selected but my balance states 0.
  • Mary Mosti
  • 0 votes
  • 1 comment
  • Answered

How to reconcile postage purchases with postage charges

I just noticed that I got charged the refill amount for Endicia First Class even though the only postage charge I made was for Endicia International. I don't...
  • Mati Martin-Zeavy
  • 0 votes
  • 1 comment
  • Answered

Woocommerce is not syncing anymore?

Hi, I just started using shipping easy and my woocommerce store was setup correctly. I started to get my orders synced to shipping easy, but not they don't s...
  • Ryan Conlon
  • 0 votes
  • 0 comments

Woocommerce Plugin

Hi guys A feature request please. Here's the problem: I changed from the Woocommerce plugin to the integration as it is now. It has one problem though: it do...
  • Hugh Varange
  • 0 votes
  • 1 comment
  • Answered

Shipping Easy Bonanza Integration

 I am thinking of opening a store on Bonanza and am wondering if there has been any further discussion on connecting Shipping Easy with Bonanza?  I have seen...

Closed for comments

  • Julia B (PC Minerals)
  • 0 votes
  • 1 comment
  • Completed

Choose only the sku's you want to manage/sync inventory

This should be a very simple fix, and many of the other inventory management companies use it b/c we need it.   It gives the option to pick which sku's you w...

Closed for comments

  • Luke Clark
  • 0 votes
  • 4 comments
  • Answered

Is this service for registered companies only?

Hello, I could not find the answer to this question anywhere. I read through the terms and conditions of "shippingeasy" and did not find a single statement a...
  • Andrey Sergeyev
  • 0 votes
  • 3 comments
  • Answered

pay postage with paypal

Is there a way to buy postage with paypal? since i receive payments in paypal, i would like to use that money to buy postage and not my CC and not having to ...
  • HAIPENG LI
  • 0 votes
  • 1 comment
  • Answered

Not Letting Me "Pay and Finish" Even Though I Bought Postage

I just purchased the exact amount of Encidia postage for my USPS shipment (and the postage is with the correct Endicia International & Expedited account, too...
  • Ally Willis
  • 0 votes
  • 1 comment
  • Answered

How can I tell if I will save money by upgrading to a paid account?

We have an account currently that is free, can you tell me by looking at last year's shipping history if I would save enough on lowered shipping costs to cov...
  • Edie Cox
  • 0 votes
  • 1 comment
  • Answered

Error message while trying to reconnect Paypal

I have tried for several days to get my account to resync to paypal after it had been working.   It will not reconnect.  I tried archiving it and restarting....
  • Kristina Baker
  • 0 votes
  • 1 comment
  • Answered

USPS status changed to "In Transit - Visible Damage" in ShippingEasy

We shipped a USPS priority package last week USPS via ShippingEasy. It arrived at its destination with status "Delivered, Front Door/Porch." ShippingEasy shi...
  • Michael Rogers
  • 0 votes
  • 1 comment
  • Answered

Why is my postage balance tied to international and expedited shipping, and separate from domestic shipping balance?

Maybe I am missing something here, but I purchased $200 of postage on Aug 22.  I had $130 in my balance, but I was unable to send a domestic first class post...
  • Damion Clark
  • 0 votes
  • 1 comment
  • Answered

First Class questions

I'm a new shipping easy customer.  We are currently on the free Starter plan. Is it possible to print a label without the Shipping Easy logo on it?  That log...
  • David Spaugh
  • 0 votes
  • 3 comments
  • Answered

Adding a new order manually

Im trying to enter my info for a shipping label manually but when I enter it, there is no save button so Im not able to print my posatage
  • Heather Bowman
  • 0 votes
  • 1 comment
  • Answered

I lost all of my "Ready to Print" labels.

Hi there! So I had done all of my Ready to Purchase, and purchased all of my shipping labels, and then when it took me to Ready to Print, all of my orders we...
  • Max Joseph
  • 0 votes
  • 1 comment
  • Answered

I signed up for Starter Plan but am on a Free Trial

Hello,  I selected Starter Plan when signing up but now my account is on a Free Trial. This would be fine but it means I can't integrate my store with Presta...
  • Max Beyer
  • 0 votes
  • 3 comments
  • Answered

Shipments Missing From Shipment History

 I have a couple of international shipments that do not show up in my Shipping History.  How do I get them to show up?  This has never happened before.  I th...
  • Laurie Prestwich
  • 0 votes
  • 1 comment
  • Answered

Shipments Missing From Shipment History

I have completed 2 international shipments within the past week, one of them being yesterday, the other being on 8/28.  Neither of them show up in my shippin...
  • Laurie Prestwich
  • 0 votes
  • 1 comment
  • Answered

Amazon Order Item ID Number

When the Amazon sales channel is connected to Shipping Easy, the Amazon orders come through with an Amazon Order Item ID Number.  A more meaning number would...
  • David Pickard
  • 0 votes
  • 0 comments

Postage problem

Twice in the last few months I have calculated the exact amount of postage i needed to buy to complete my shipments so that I would have a zero postage balan...
  • Kayla Nielsen
  • 0 votes
  • 1 comment
  • Answered

Global Express Guaranteed. We need this option.

As of now ShippingEasy does not offer the Global Express Guaranteed shipping method. The only way to ship a package using this method is to go to the post of...
  • Rachel Lessne
  • 0 votes
  • 2 comments

Add Option to PayPal Integration for Sent vs Paid Invoices

Currently, invoices are synced from PayPal to ShippingEasy as soon as they're created. This should be changed to "as soon as they're paid." The order should ...
  • D&A Brimm
  • 0 votes
  • 0 comments

delete address

 how do I delete bad contacts from the address book?
  • Walter Militzer
  • 0 votes
  • 1 comment
  • Answered

Address Book

How do I delete contacts from my address book?
  • Walter Militzer
  • 0 votes
  • 1 comment
  • Answered

Store update failure notification

We really need to be notified by email if a shipment fails to update the order in the source store.  I had this happen recently and didn't notice until the n...
  • Bill James
  • 0 votes
  • 4 comments

Integration With 24Seven Commerce

We are getting started to integrate our store with 24Seven Commerce, I need to know how soon can shippingeasy have this option. thanks