Add shipped orders to Orders Page

Hi, I am a amazon seller, some orders had already confirmed as shipped in my store, but actually I haven't shipped the item yet. Because if I don't confirm s...
  • HUAN LI
  • 0 votes
  • 1 comment
  • Answered

Wrong Label Printing

We have a frustrating issue that has ShippingEasy stumped, and wondered if anyone else has this issue? We process our orders by scanning a barcode on the pac...
  • Philip Dexter
  • 0 votes
  • 1 comment
  • Answered

API for Tracking Returns

Hello ShippingEasy Team We sell home water tests on www.mytapscore.com Customers need to send us their water samples so we send them a sampling package with ...
  • John Pujol
  • 0 votes
  • 5 comments

PayPal not storing Shipping Address from OpenCart 2.3.0.2 orders

Hello, I am using OpenCart 2.3.0.2 as my storefront, and using PayPal to process customer payments (both PayPal and Credit/Debit card payments). I did some t...
  • Lucas Sanford
  • 0 votes
  • 2 comments
  • Answered

Hello, there are no Shipping Carriers

Hello, I am from China, and I do not found shipping carriers in China, any plan to do that?   Thanks    Alex
  • Li Alex
  • 0 votes
  • 1 comment

Can I generate a report showing how much I saved by using ShippingEasy?

Can I generate a report to show how much I saved by using ShippingEasy versas shipping through USPS directly? ShippingEasy tells me per transaction how much ...
  • Joanne Faschingbauer
  • 0 votes
  • 1 comment
  • Answered

Adding "Class" as a mapping option to Quickbooks Desktop Sync

I know this can be done as we I have modified a previous syncing program from Woocommerce to Quickbooks.  An example screenshot below of class = "Web". Ideal...
  • Levi Rhodebeck
  • 0 votes
  • 1 comment
  • Answered

picking slip with price

I would like my picking slip able to show the total of the order. is that anyway we can do? thank you. 
  • 2nd Shipping
  • 0 votes
  • 3 comments
  • Answered

SITE ALERT

ISSUE: When I log into our Shipping Easy Free Starter Account, and view our orders, At the top right corner- Red triangle with explanation mark, and in red "...
  • Susan Blair
  • 0 votes
  • 3 comments
  • Answered

Edit Ship To Address when creating Return Label

There are instances where we need one store to ship a package to another store to fix an error. And we would prefer not to have the package come all the way ...
  • Julie
  • 0 votes
  • 1 comment

Billing Issues - Unable to retry payment method on file

Card was declined temporarily due to an issue at the bank, but the card info is valid in our SE account. No way to re-try the charge. How can we get this don...
  • Chris Hesselrode
  • 0 votes
  • 1 comment
  • Answered

Customer Said never received package

My tracking shows package as delivered in/at mailbox but customer says they never received anything.
  • Lisa Fallows
  • 0 votes
  • 1 comment
  • Answered

Add Option to show SUBTOTAL on packing slips

Was informed there is no value assigned to be able to add SUBTOTAL to the packing slips! Please add this feature :)

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  • Sean McArdle
  • 0 votes
  • 4 comments

Change store name for recipient section of email

I only use Shipping Easy to email customers prepaid return labels. When customers receive my email the recipient sections says the email is from "Store Setti...
  • Josh Centanni
  • 0 votes
  • 1 comment
  • Answered

combine Order and Shipment tab into one place

Is that anyway I can process the shipping label in the order page without going anywhere and no need to click on the order tab then go to shipment tab to pro...
  • 2nd Shipping
  • 0 votes
  • 1 comment

Account/user activities

I'm wondering is that any way we can see the user activities or able to search who processed the shipment.  We have 3 users and 3 printers and 3 pickup area....
  • 2nd Shipping
  • 0 votes
  • 1 comment

Increase combined length of address/company fields

I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and h...
  • Carla Ekman
  • 0 votes
  • 1 comment
  • Answered

ADD LOGO TO SHIPPING LABEL

Would love to be able to add our logo to the shipping label.  Please add this feature, and soon!
  • Aubury Dodge
  • 0 votes
  • 1 comment
  • Answered

Label

I selected print label and it didn't print. The label is now missing and cannot be printed. I have paid for this label and need to print it. What can I do?
  • Callie Rappleye
  • 0 votes
  • 0 comments

Not seeing updated bank account

I changed my bank account both on Encidia and ShippingEasy websites and I still cannot pay for my shipments. PLEASE HELP I NEED TO SHIP MY PACKAGES ASAP.
  • Reid Patterson
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy not launching on Mac OS High Sierra

Testing out Mac OS X High Sierra.  The latest version of ConnectEasy won't launch after upgrading system.  Get a dialog stating: The application "ConnectEasy...
  • Susan Wolinski
  • 0 votes
  • 1 comment
  • Answered

Automatically Advance Ship Date After - for UPS

This feature works fine when processing a shipment manually from the dashboard.  However, it does not appear to be working for Instalabels (Purchase and prin...
  • Mathias Ihlenfeld
  • 0 votes
  • 5 comments

Print a Postage Free Label

There are times when an order in the Queue needs a label printed without postage: 1)   Customer to pick up in store 2)   Item is an envelope that will get a ...
  • Stephen Mayfield
  • 0 votes
  • 2 comments

Wix integration

Is Wix integration up yet???  Please let me know ASAP, I have orders waiting.

Closed for comments

  • Corina Abbott
  • 0 votes
  • 9 comments
  • Answered

Amount spent on shipping

I'm looking for a report that shows how much I have spent on shipping that can be split between different stores.  I've been browsing your app for Big Commer...
  • Jonathan Newton
  • 0 votes
  • 1 comment
  • Answered

Sync Custom Fields with 3dcart

We are new to ShippingEasy and 3dcart.  We have it integrated but have one "custom" field in 3dcart we'd like to print on the packing slip.  Does anyone know...
  • Pete Lord
  • 0 votes
  • 1 comment
  • Answered

PrestaShop 1.7.1

Let's get Shipping Easy compatible with PrestaShop 1.7.1. All those in favor say AYE :-).
  • Aldin K.
  • 0 votes
  • 1 comment

Overstock.com

please add overstock.com for direct integration.  Thanks!
  • Sunbeninventory
  • 0 votes
  • 8 comments

Multiple inventory locations ( warehouse / bin) for one SKU and PRIORITIZE pick location

We have a warehouse and a store.  We need to be able to: 1) have multiple locations per SKU (warehouse location/inventory, and store location /inventory) 2) ...

Closed for comments

  • Sunbeninventory
  • 0 votes
  • 10 comments
  • Answered

I didn't sign up for this. How do I get it off my shipping easy??

Please take this off my bill.
  • Mary Sears
  • 0 votes
  • 1 comment
  • Answered