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Disabled Account
My Acct # *****64 has been disabled. I'd like to enable it please. Please help!!
The message said to contact Shipping Easy Support.
Prestashop
My call back URL in prestashop does not contain the "S" in https// but in the store settings it does. I cant seem to get my store to connect so I am wonderin...
Carrier specific shipping report
I would like to be able to export a report for shipments sent using a specific carrier. In my case, this would be for FedEx.
We had a FedEx shipment go missi...
Ebay Buyer ID
Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not...
Add "bill to sender/recipient" to profile control for international COD
I never pay import taxes/duties etc for my customers but creating new labels always defaults to bill sender. Either default to bill recipient for taxes or al...
Save customer addresses from imported orders
Need an option to automatically add customer addresses from imported orders (orders from stores) to the Customer List. This is an automation app, we shouldn...
Year End Receipt
Hi there. I was wondering if there was anyway to get a concise print out of how much money was spent on shipping for 2016. Thank you so much for your help!
Shouldn't there be an assistance help line for times when something has gone haywire?
I need to report 20-30 identical refunds from Endicia, but I can't seem to find any place to report this.
Endicia has sent me 20-30 identical refunds in the last 10 minutes. It has gone haywire. What do I do.
I got 20 or 30 of these:
Your Endicia postage account was credited a total of $6.25 for 1 postage transaction that was submitted for refunding on refund form...
Error message when completing profile and chat link not working
I'm a new customer trying to complete my profile (at the "buy labels from USPS" stage) and I'm getting an internal error message from Jack Ship.
Also, when t...
surepost rates
I would like to see the surepost rates in the browse window
Terrible platform for new users
Being a newer user this was a terrible experience! I not only have zero phone support but my card is not being processed due to it being declined? Called my ...
Address Report Export
It would be very helpful if the Export of the Complete Shipping Report had the parsed columns for the Shipping and Billing addresses in separate columns.
Ins...
Label won't print
Hello,
I've been trying to print a label for a customer (Storenvy) and the new tab opens, but no label or anything shows up. I have my ABP disabled for your ...
My Jane.com orders won't sync-they are less than 7 days old
Only my orders from Saturday will import, need my orders from Thursday and Friday last week! Thank you!
Specify inventory upload quantity. If quantity > X, upload X to eBay.
Currently: The total number of items in stock is what gets uploaded to all sales channels. (If you have 100 available in shipping easy, you have 100 availabl...
order history.
I am new to ShippingEasy.
Is there any way to import order history of before I joined the ShippingEasy?
Printing labesl not in batches and based on the order they were selected
I need to have my labels printed in the order they were selected, rather than based on the label type. In the "Ready to Ship" page, the orders display correc...
Exporting Orders
Hi, exporting orders should be a fairly simple feature as (Shipstation currently already has it).
We use 2 different 3PL and one of them will not handle Shi...
Dymo Twin Turbo
I would love to be able to use Shipping Easy with my Twin Turbo. I currently use the Dymo label 99019. Is this option going to be available any time soon?
Call Tags
It would be nice to be able to do call tags.
Maximum Inventory Level
It would be nice to have a Maximum Inventory Threshold as well as the Low Inventory Threshold. Based on annual sales we could set the maximum so we don't ov...
Bundled Products - Automatically Sum Weight
All of my products in my catalog have an individual weight. However, when a "bundle" imports into the ShippingEasy platform, the weight is not automatically ...
Woo Commerce orders not showing up
I am receiving orders on my Woo Commerce store but they are not being sent to Shipping Easy - I have even tried to push orders from Woo Commerce and they st...
Feature requests for the customers beta
Here are a few suggestions: 1) allow attachment of pictures or files to the notes 2) You must allow for searches of text in the notes fields!!! 3)Allow for a...
Duplicate order flag
Many times a customer places 2 separate orders on the same day from Amazon or our website. We receive so many orders that we rarely notice. Would be helpfu...
ALL csv upload addresses unverified no matter what?!
I'm losing my mind over here. When I'm in the final stage, all the addresses are in blue meaning they should be all set. However, once I complete the upload ...
Cancelled shipment but want to reship.
I cancelled a shipmentand now want to repurchase shipment for that order. How can I do this? The only place the order shows up is in shipping history. I want...
Need SKU numbers on UPS labels
My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label. This has been working great for the USPS s...
cannot be less than total customs items weight of 2 lb
Why am I receiving the following error when trying to ship a package to Canada from USA? "cannot be less than total customs items weight of 2 lb". When I go ...