Hi Harmony,

Thank you for posting to our forums!

Sorry to hear you ran into an issue with Jane orders not syncing.  I just did a manual callback on your account to bring through orders from the past 8 days.  Please keep in mind that Jane.com does not recognize order statuses so, a "shipped" order is viewed the same as an order that hasn't been shipped.  I would recommend double checking the orders that synced to your Orders page and manually deleting those you do not need to ship.  Steps for doing that can be found here:  How to: Delete an order

If you have any other orders that do not sync, you can input those via our Manual Orders tool:  How to: Add a Manual Order.  Should you ever upgrade to a paid subscription, you could upload the orders via a CSV file upload as well.

If any other questions arise about your Jane orders, please reference these articles:

How to use ShippingEasy with Jane.com

Troubleshoot: Syncing Jane.com orders

Or post in our forums again if you cannot find the answers there. Thanks!