PayPal not Syncing

I have not been able to sync to my PayPal store since late August. Any information regarding what happened and how to fix it would be welcome.
  • David Steen
  • 0 votes
  • 3 comments

Multi-Box linked to Presets / Multi-Box Automation

Our company uses shipping easy to send large pieces of furniture (one SKU) across multiple boxes since our products are too heavy to ship in one master box. ...

Custom ordering of package setup box sizes

Allow custom ordering of package/box sizes list. This would make it much easier if you can set it up in the order that works best for your shipments. Current...
  • Twisted Choppers
  • 1 vote
  • 3 comments

DHL delivery status

Show the delivery status of DHL shipments in the shipping history page
  • Claire Montemar
  • 0 votes
  • 0 comments

Subaccount option doesn’t exist.

Where can I find the subaccount option to create subaccounts for USPS and UPS? The Stamps.com extension for the WooCommerce is about $80/year, the USPS and U...

Closed for comments

  • Scott T
  • 0 votes
  • 1 comment
  • Answered

orders not coming over to Shipping easy from PayPal

My orders have not synced since 8/31 at midnight from PayPal. I have tried everything I can to fix this but have had no success. What is wrong?? Is it a PayP...
  • Village Bears
  • 0 votes
  • 1 comment

Date Picker

I'm looking for a date picker that the customer can select that will integrate over with SE.  Using Shopify as platform.   I've found a few plug ins within s...
  • Sweet Grass Dairy
  • 0 votes
  • 0 comments

Need the ability to customize subtract number of products when I sell one product

Is there a way to sell one product on the website and to subtract 25 from the stock level automatically. I set It up on my website to do so but I get overrid...

Closed for comments

  • 12 panel now
  • 0 votes
  • 1 comment
  • Not planned

Disconnected Stores

Sometime today both of my PayPal stores disconnected. Anytime I try to reconnect I get an error message. Sound familiar to anyone? Thanks - D
  • David Steen
  • 0 votes
  • 0 comments

Shipping Confirmation Emails No Longer Being Sent/Received

My account is set to automatically send shipping confirmation emails to the recipient, and CC me, as soon as postage is purchased.  However, I have received ...
  • THE LOCAVORE STORE
  • 0 votes
  • 1 comment

Is Shipping Easy down?

Getting a connection time out error when logging in.
  • NET TOTAL LLC
  • 0 votes
  • 1 comment

Cannot login

Keep getting this: "Hate it when this happens! The application encountered an internal error.Please retry or get in touch and we can help."
  • Tami Uctuk
  • 0 votes
  • 1 comment

Need the ability to customize Amazon Packing Slip

I sell custom personalized Christmas ornaments on Amazon.  Because they are custom products with custom fields for the customer to fill out (letting us know ...
  • Scott Simonsen
  • 1 vote
  • 0 comments

Shipping Confirmation Emails Suddenly Not Being Received

My shipping confirmation emails are set up to send to the recipient immediately after postage is purchased, and BCC me.  However, these notifications stopped...
  • THE LOCAVORE STORE
  • 0 votes
  • 1 comment

Shipping History Columns - Service Type

It would be really great to be able to have a column for SERVICE type in the shipment history window so I can quickly verify that a package went NDA or 3 Day...
  • RE Suspension
  • 0 votes
  • 0 comments

Shipping in poly 'bag' mailers

I will be needing to routinely fulfill orders to customers by shipping.  Having never done this before (literally - never done ANY commercial shipping to any...
  • ISAAC PISORS
  • 0 votes
  • 0 comments

Cancel Page

When I try to cancel my account, the cancel page goes off the bottom of the screen and I am unable to scroll it up to "submit" it. Can I cancel via this forum?
  • Sierra International Health
  • 0 votes
  • 1 comment

Shopify In-Store Pickup Orders Not Detected

When using the In-Store Pickup feature native to Shopify Plus, there does not seem to be any way (nor any workaround) in order to get ShippingEasy to detect ...
  • Robert Calaceto
  • 1 vote
  • 0 comments

Customer Address Sort

I imported over 3000 customer addresses, but now have no way to SEARCH or SORT them to be able to edit a specific customer address or delete duplicates witho...
  • RE Suspension
  • 0 votes
  • 0 comments

USPS rates no longer showing up

Hi there, while i'm creating a shipment I'm suddenly not seeing USPS come up as an option up even though I have Stamps.com connected. Anyone else having this...
  • SoaPen Inc.
  • 0 votes
  • 1 comment

Cancelling orders without a refund?

Hi there. I mislabeled a bunch of shipments and they were sent back to me. I cancelled all of the labels but have yet to receive a refund. But then when I cl...
  • shelbydenhamart
  • 0 votes
  • 3 comments

Error when I try to add UPS to One Balance

Hi, I'm trying to add UPS to my One Balance. However, every time I try, it says "Error submitting the form. Please try again." How can I get this fixed? Thanks
  • masritunesy
  • 0 votes
  • 1 comment

Integration with Gumroad

Hello!   Just submitting a request for integration with Gumroad, hopefully other people agree with me and we can get this feature set up.   Thanks.
  • White Squirrel LLC
  • 0 votes
  • 0 comments

One Balance Account use outside shipping easy

I am wondering if the One Balance account, and preferential UPS rates, can be used for billing shipments outside of ShippingEasy. For instance, we have provi...
  • Power TakeOff
  • 0 votes
  • 0 comments

How do i remove "Shipping Easy" logo from my labels?

I do not want Shipping Easy logo on my labels. Where is the setting to remove this?
  • SoCal Bricks Express
  • 0 votes
  • 0 comments

Your Stamps.com account has been suspended. Please Contact ShippingEasy Support for assistance.

My Stamps.com account has been suspended, and says that I should contact cutomer support I have no way to do that.  I've tried to reconnect. No joy. I've tri...
  • Truly Carmichael
  • 0 votes
  • 1 comment

Locked out of Stamps.com

Yesterday there was an issue with Shipping Easy. During that issue, I was working on a UPS shipment that decided not to process correctly with UPS; upon seco...
  • Celtic Corner
  • 0 votes
  • 1 comment

USPS specific delivery error is not showing up in the filters

I have a filter setup, that has everything enabled, except "Delivered", so I can see if something didn't get returned, or if there was a delivery error. I ca...
  • iQ4Mobility
  • 0 votes
  • 2 comments

Error adding UPS One Balance

I tried to add UPS to One Balance, but after filling out all the fields, I'm getting an error message "Error submitting the form. Please try again." I tried ...
  • Zan Hecht
  • 0 votes
  • 1 comment

NOT WORKING

I have been trying to log onto my account and It keeps saying "Your USPS postage account provided by Endicia is being converted to a USPS postage account pro...
  • toskicovey
  • 0 votes
  • 1 comment