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Hiding order source to users
It's not very safe to give your shippers/packers or anyone else so much visibility into your store, orders and listings. These users could become your own co...
Callback Shipment Notification Timing
Hello!
I'm building a custom integration with ShippingEasy and would like a little information about the shipment notification callbacks. I'm not seeing the ...
Account ID from API call
Hello, I'm wondering if there is a way to access the account_id value for a store from an API call? I see I can get it from an order object but I'm setting u...
Shopify shops needs to Sync AUTHORIZED status
Shopify has the ability to collect the payment once the order is fulfilled if the payment was Authorized which is different than a simply unpaid order. if yo...
Feature Request - Store Filter
Currently the Store Drop Down filter works with check boxes where a query limits the data - e.g. select orders from account where store = 'store1'. I would ...
Sorting saved packaging
Hi there, I would like to request a sorting function for saved packages. Presently, we have over 20 packages saved, yet they are arranged in a random order. ...
Need to reactivate my account
Hi,
I would like to reactivate my account. Can someone contact me?
Wal-Mart order numbers
WalMart.com orders have both an Order Number and a Purchase Order Number tied to each order. Our warehouse system pulls the Order Number to reference the or...
Tracking Number on the Printout is Different Than Number in my Order
This must be a bug... I sent an envelope to Dublin Ireland. The tracking number on the label looks like it is a US tracking. The tracking number that show...
Customizable Column in Product Catalog
I have about 1500 unique SKUs that are all media products. They are either Audio CD, Audio cassette, VHS, DVD, HD DVD, DVD Audio, Blu-ray, and/or 4KUHD. It w...
URL to go directly to an order in the dashboard
Is there a url that will go directly to an order in the dashboard?
I am creating an integration with a custom order processing system. I will be creating or...
Anyone else having problems with items not importing from eBay??
Each day I list about 25-35 items on eBay. At the end of each day, I import to SE. Only about half of my listings are actually making it to SE. It is very...
Argh - you've hobbled the "Create Order" function!
Hey there-
Some of the changes I've been seeing on the site lately have been pretty good, but some time this week, you've made an edit to the "Create A Manua...
Please add Public Square to store integrations
Hello- Please add Public Square publicsq.com to store integrations. Lots of people leaving Etsy to sell here.
Add bundle items to individual lines on the pick list.
I would like to request a feature to integrate bundled items into the individual item lines of the pick list.
Example
Customer 1 orders a bundle of 5: white...
Payment was unsuccessful
When payment unsuccessful occurs, how about an automatic re-try billing it in a day or two? Or how about adding a manual re-try button to that page? Or both...
Help I need shipping easy to work with Wix
When will shipping easy be integrated with WIX
Please go back to the old manual order form!
We mainly use the manual order form which would be a nice big screen to add the address, etc. Now it's a small side window! This is awful! Please revert back!
4"x6" labels but in PDF landscape orientation its 6"x4"
Hello,
Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
Additional Field Mapping Between Shopify and Shipping Easy
Hello, we are receiving orders from third party platforms (Etsy & Amazon) via Shopify, and then they come into Shipping Easy for shipping. But we need to be ...
Adding UPC to selectable field for Pick List
Hello,
I would like to request that the option to add UPC as a column on the pick list. This will help greatly and allow our picking team to have both the S...
Tracking Tags for repeat customers
I would like to see a feature added to shipping easy where we can be notified when we have repeat customers. Doing so would allow us to write a hand written...
UI/UX Improvements
Dear Support Team,
I would like to provide a suggestion regarding the application's functionalities, specifically concerning some issues that prevent certain...
cancelled account
I think my account was accidently cancelled. Can someone assist me with reinstating it? My account was listed as lularoetabathahouston@gmail.com.
Thanks,
T...
Export Pick List CSV - add data
Hello!
I am requesting an addition to the "Export Pick List CSV - Selected Orders" function.
Can this please be updated to include the phone number for a shi...
"Book time with an expert"
Hello!
I thought you should know that the "book time with an expert" button in ShippingEasy goes to a broken Calendly link. Would love to use this feature, b...
Address Validation is Useless - needs to be better
Testing out platform as we currently use shipstation for 6 years and looking to change. Tested shipping using an address where I left off the apt. number kno...
UPS account linking error
OK have had the same UPS for decades now - looking at different platforms to test out since we are moving away from shipstation. I can test other platforms a...
Prepaid taxes and duties for the UK and Europe
We love the option to be able to have the duties and taxes prepaid for Canada and would love to see it be an option for the UK (especially since the recent c...
Missing Fields from Amazon Store Feeds - Ability to do custom mapping
Some of the fields in ShippingEasy are not mapped correctly to the Amazon store order feed. For example there is a field called buyer-company-name which shou...