Address Validation is Useless - needs to be better

Testing out platform as we currently use shipstation for 6 years and looking to change. Tested shipping using an address where I left off the apt. number kno...
  • Glenn Magrum
  • 0 votes
  • 1 comment

UPS account linking error

OK have had the same UPS for decades now - looking at different platforms to test out since we are moving away from shipstation. I can test other platforms a...
  • Glenn Magrum
  • 0 votes
  • 0 comments

Prepaid taxes and duties for the UK and Europe

We love the option to be able to have the duties and taxes prepaid for Canada and would love to see it be an option for the UK (especially since the recent c...
  • Henry's Pets
  • 1 vote
  • 1 comment

Missing Fields from Amazon Store Feeds - Ability to do custom mapping

Some of the fields in ShippingEasy are not mapped correctly to the Amazon store order feed. For example there is a field called buyer-company-name which shou...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

UPS - One Balance account

I am logged into my account and my account is indicating "Shipping easy one balance Carriers: USPS + UPS" However when I go to browse rates I received the fo...
  • MARK PERESS
  • 0 votes
  • 1 comment

Add an option to reports

Can we please have the option to get the ORDER CATEGORY added as a field when generating a report? This will be super useful in obtaining data on exact order...
  • Leo Patricio
  • 0 votes
  • 0 comments

Must my international customer pay import taxes when items are NOT for resale?

My international customer gives my items away to kids, there is no re-selling. Shecifically where do I mark the shipping forms for USPS and FedEx to prevent ...
  • Brian Prothro
  • 0 votes
  • 0 comments

GoDaddy Integration

We have been using your program for many years now.  Currently we changed our website platforms to GoDaddy.  Our company now has multiple GoDaddy ac...
  • Susan B Schulz
  • 0 votes
  • 1 comment

TikTok Shop Integration

Hi ShippingEase Development Team, TikTok Shop is starting to become pretty big and we'd love to be able to integrate it with our other platforms shipping thr...
  • Brandon Scott
  • 1 vote
  • 3 comments

Expand API capabilities and provide better support

Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation? Specially for items to update, add, delet...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

Add list of shipments to the SCAN Form so they can be printed, or be able to print them

Currently the list of shipments with the tracking numbers is only available if you click on the link Scan Form No. The actual Scan form does not have them. I...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

Squarespace integrations: include notes

Hello! It would be immensely helpful if the integration with Squarespace pulled in notes. Either from a customer, or internal notes on an order, I can work w...
  • Andrea Demonakos
  • 0 votes
  • 1 comment

Ability to include cancelled shipments in a report

Currently, the Reports section doesn't show cancelled shipments.  It would be really helpful if we could filter by Cancelled shipments and create custom repo...
  • Arthur Gaplanyan
  • 2 votes
  • 0 comments

E-mail Shipping Notifications for Drop Ship Orders

It would be great if you can add a feature to send e-mail notifications with tracking info for drop ship orders. We have purchase orders that are not connect...
  • David Norrell
  • 1 vote
  • 0 comments

Want to reactivate my account

I want to know how do I go about reactivating my account? I canceled it because I wanted to downgrade and didn’t understand how. Now that I’ve had some train...
  • LeRon Summers
  • 0 votes
  • 1 comment
  • Completed

New Changes & Updates to Software - VERY BAD

The new updates to the ShippingEasy software has actually made my job harder to do. First off, there is no longer an option to create a Manual entry, when I ...
  • Richie Aiello
  • 1 vote
  • 1 comment
  • Answered

Cleared orders

ShippingEasy is randomly clearing some of our orders. It's extremely intermittent, but I had 2 customers contact us yesterday. Also, I haven't found a way to...
  • Patricia Kirton
  • 0 votes
  • 0 comments

Mercari Integration

I would like to request integration with Mercari.
  • Michael Rucci
  • 0 votes
  • 1 comment

Manual Orders - Usefulness

Looking at the email update about manual orders here.  Nothing looks changed on the manual form.  On the manual form...  I would like to be able to select "s...
  • Eric Anderson
  • 0 votes
  • 0 comments

Shipment History - Carrier Options

Please add UPS - Amazon as a filter in the shipment history carrier options
  • billy joe shukovsky
  • 0 votes
  • 1 comment

UPS End Of Day/Worldship

Not having an end of day form for ups, the ability to integrate with ups WorldShip or the ability to transmit shipments directly to ups, creating origin scan...
  • Garrett Post
  • 1 vote
  • 0 comments

Add Expanded Quantity to Reports

Expanded Quantity from Bundles is clearly something that is already calculated at the Shipping Rule level, I would like to see the option to look at expanded...
  • David Federman
  • 0 votes
  • 1 comment

Include SKUs on USPS International Mail Labels

It would be great to include the SKUs on International labels the same as they are on domestic labels. Thank you.
  • Michael Rucci
  • 0 votes
  • 1 comment

Send Sellers an Email When an API Disconnects

Ebay dropped my API again, this seems to be a yearly thing with them as I guess that want people to accept their latest API agreement.  Ebay does not send ou...
  • Eric Anderson
  • 0 votes
  • 1 comment

Sync with Sellbrite

Would love your app to work with Sellbrite.
  • Florence Morgenstern
  • 0 votes
  • 2 comments

Email notifications

Would be very beneficial to add more than just one email for shipment notification Asked several times over th last 2 years
  • Lawanda Brokenborough
  • 0 votes
  • 1 comment
  • Answered

ShippingEasy Not Updating Shipped Orders on Etsy

Greetings, After running about 100 hundred Etsy orders found out ShippingEasy is not updating Etsy that the orders are filled.  Is this a common problem betw...
  • James Malone
  • 1 vote
  • 2 comments

Packing Slips are printing double sided

I saw someone else asked how to stop double-sided printing on a mac for the labels but there was no solution. I have the same problem. Is there any settings ...
  • Ingrid Ochoa
  • 0 votes
  • 0 comments

Magento 2.4.3

Do you know when/have any plans to update what version of Magento you support? I have version 2.4.3 p1.
  • Miles Tilley
  • 0 votes
  • 1 comment

Magento 2.4.3

Please update what version of Magento you support. I have Magento version 2.4.3 p1 and was disappointed to find out you don’t support this version.
  • Miles Tilley
  • 0 votes
  • 1 comment