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  • list/tag management

    Jerem Pickett 0 votes 1 comment

    I would like to see a way to select/see only untagged individuals on the main customer list so I can add them to a list/tag  and/or I would like to be able to sort by order date or creation date.  For me, either would help immensely [ view more | comment ]

  • Poshmark Integration?

    Kaleigh Colwell 0 votes 0 comments

    Wondering if there is anything being worked on for Poshmark integration? [ view more | comment ]

  • Not Being Charged Commercial Rates When We Should

    Gabe Gordon Arruda 0 votes 1 comment Answered

    We are getting commercial base rates with USPS, however Shippingeasy is charging us the non-commercial rate for the priority mail 2-day small flat rate envelope.   With our commercial rate it should be $6.95 but Shippingeasy is charging $7.17. Can this be changed since the current USPS rate for those with a commercial account is $6.95? [ view more | comment ]

  • More Features for the Cost Field

    Derek Tsuboi 0 votes 1 comment

    Being an e-commerce owner keeping track of product cost is, in my opinion, one of the absolute most important things when it comes to product data.  My request specific requests are 1. Make the cost field exportable so it can be mass updated  The fact that you cannot export out cost data and have to populate it one by one makes it impossible to manage if people need to update prices across the board for situations such as: getting started, switching suppliers, price change... [ view more | comment ]

  • Label Failed Missing or invalid element: FromCompany. Error encountered

    Wild & Scenic Film Festival 0 votes 1 comment Answered

     LABEL FAILED This is the error message we've received back from USPS: Missing or invalid element: FromCompany. Error encountered (Log ID: 1871)   I can't figure out what is going wrong??? [ view more | comment ]

  • Groupon Goods Gateway

    Thomas 0 votes 0 comments

    Can we add the store "Groupon Goods Gateway" to shippingeasy.com platform?  If not, when the integration is expected to happen? Thank you! [ view more | comment ]

  • Dymo 450 99019 Labels

    SLS 0 votes 1 comment Answered

    Am I missing something or can we not use the same printer and labels that we've been using for years with eBay for creating shipping labels with your service? [ view more | comment ]

  • Website Mailing List Signup form

    Ryan Olson 0 votes 1 comment

    In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list. [ view more | comment ]

  • UPS guaranteed delivery date. Time in transit.

    Joe Skinner 0 votes 0 comments

    Currently shipping easy does not have the time in transit and guaranteed delivery date for UPS shipments. We must go to the UPS.com website and click "CALCULATE TIME AND COST" to see the delivery dates for each service. For example: A ground delivery may only take 2 days so it would not make sense to choose 2 day air for this delivery when it only takes 2 days when you choose ground shipping. Currently this information is not available on shipping easy for UPS, b... [ view more | comment ]

  • changed my password and cant log in anymore

    orders 0 votes 1 comment

    hi , the reset password link doesnt work - never received an email so I logged into my iphone and changed the password on the phone and  received a confirmation email   I'm using firefox but I cant log in on the computer - it gives me an error message . Any suggestion? [ view more | comment ]

  • Update problem with WooCommerce integration plugin

    Kathleen Aspenns 0 votes 1 comment Answered

    I'm having a problem - from the WordPress dash I try to update the Shipping Easy plugin to my WooCommerce store. But it won't update. I go to Woocommerce subscription area, but it won't allow me to renew the plugin - it says it is expired but no option to renew. From my Shipping Easy account dash, there is no option either - and Woo support says it is a third party issue. How can I resolve this? Thanks [ view more | comment ]

  • 3DCart or another solution

    Derek Olson 0 votes 2 comments Answered

    I sell on eBay and Amazon through ShippingEasy and I love it. I created my own website(3DCart hosted) and I'm just getting no sales.  I'm wondering if Google has something against 3DCart sites? So I'm wondering if I should jump ship and try Shopify, Magento, BigCommerce WooCommerce, etc.I really need the ability to Import/Export thousands of products.  And I need it to integrate with ShippingEasy. Thank You, Derek [ view more | comment ]

  • Walmart Integration - Ship by date

    brian 0 votes 3 comments Answered

    Is 'ship by date' mapped in the Walmart integration?  All my orders come up blank. [ view more | comment ]

  • No FedEx or UPS to PO Boxes

    smarino 1 vote 0 comments

    I know it is user error, but it sure would be nice to have something to prevent the user who is not paying attention from selecting UPS or FedEx to a PO Box. Even with shipping rules to set it to a default of USPS, our shipping people look for the lowest cost and select FedEx or UPS to a PO Box. It happens a couple times a month (we ship several thousand packages every month). We end up paying the outbound shipping, then paying for the return shipping + a second shipping c... [ view more | comment ]

  • Editing Date Format

    Danielle 0 votes 0 comments

    We include both the order date and ship date on our packing slips. However, the default format for order date is MM/DD/YYYY, while the default format for ship date is YYYY/MM/DD. We list these one on top of the other and the differing formats looks sloppy and is confusing. I was informed there is no way to edit the preferred format at this time. Would be a very helpful feature to be able to customize! [ view more | comment ]

  • Select Select Ground

    Barbara Holt Lallement 0 votes 1 comment Answered

    Can I mail in a large padded envelope ? Weight 1.5 lbs. [ view more | comment ]

  • Cannot Combine Orders

    Cynthia Mercado 0 votes 1 comment Answered

    I am having a very hard time combining orders that were previously split via a rule.  I've tried a bunch of different scenarios and I'm really frustrated because I don't understand if this is a bug or just set up this way by design.   I'm on a free trial and this is the only issue preventing me from upgrading.  I need to know if there's a workaround. I need to assign SKU's to users so that even if a customer places an order with 2 SKU's in the same order, each user ONLY se... [ view more | comment ]

  • Charger International import tax and duties on a 3rd party FedEx account

    Ke Ke 0 votes 4 comments

    We can either set the sender or the recipient as the default payor for import tax and duties for FedEx international shipments, however, we cannot add a 3rd party FedEx account as the default payor, please consider adding this function for us. Thanks [ view more | comment ]

  • "Carrier unable to provide a rate quote" for Intl orders

    Ernst Mattie 0 votes 2 comments Answered

    Hello, I encountered this problem last night for the first time ever, and wondering if it could be due to recent USPS changes?  (I ship via USPS) On the "Ready to Print" page, I am not given a rate if the order is international.  This is true whether I select First Class/Priority/etc, or Package/Flat Merchandise/Flat Document/etc.  Nothing will make a price appear, so thus I cannot purchase postage for these orders.  There is a red error triangle in the left colu... [ view more | comment ]

  • Endicia error

    Alpha Armor 0 votes 1 comment Answered

    When I try to buy postage I get the following error: Account #1342340 has been suspended. Please Contact ShippingEasy Support for assistance. I can't contact support as I am a new/free member. WTF? [ view more | comment ]

  • CANCEL ASAP

    Kelly McCord Brown 0 votes 1 comment Answered

    I'M TRYING TO CANCEL MY ACCOUNT BUT IT WON'T LET ME CLICK ON THE FINAL BUTTON!!  I NEED TO DO THIS ASAP...NEVER IN MY LIFE HAVE I SEEN SOMETHING SO FRUSTRATING TO NOT BE ABLE TO TALK TO A HUMAN UNLESS WE PAY FOR A SUBSCRIPTION?   [ view more | comment ]

  • Doesn't recognize my address

    Kelly McCord Brown 0 votes 1 comment Answered

    I am needing to cancel my account but in order to do that I'm having to put my credit card in...which is fine but it's saying that USPS doesn't recognize my address.  I need help on this immediately.  I can't find any answers on this anywhere.   [ view more | comment ]

  • shipping tracking numbers DO NOT UPDATE back to amazon if i cancel a shipping label and buy a new one.

    Cade 1 vote 1 comment Closed for comments

    i thought my customers were being informed of their packages of my live shrimp and now i find that they were not informed and all the poor creatures perished because the customer had no idea the package had been left at their front door because they only had the first tracking number which was the one that we bought first but was too small so we cancelled it and paid for a larger package and heavier weight. Amazon and/or Shipping easy need to figure out how to make this wo... [ view more | comment ]

  • Mark Inactive link broken using FireFox

    Jim Specht 0 votes 2 comments Answered

    The Products > Mark Inactive link doesn't work in FireFox (and Inventory tab doesn't work at all in IE). [ view more | comment ]

  • POS sales are a serious issue on inventory management

    Dancing DJ Dave 0 votes 1 comment

    I know shipping easy is built for shipping. Honestly I didn't/don't want help with shipping. No other inventory management system is affordable and handles bundles the way shipping easy does, while also having the ability to see Prime Orders. But I get cheaper shipping prices elsewhere. So here's the thing. I know it's built for shipping, soooo POS integration sound unnecessary, BUT not all of us want shipping assistance. I'm only interested in inventory management a... [ view more | comment ]

  • Choice in Store for Manual Orders | Reporting

    Brandon Newton 0 votes 1 comment

    It would be a useful feature to be able to choose what CSV store to choose from when hitting the "Manual Order" button. We use manual orders to make corrections on shipping labels that we have already created incorrectly. With multiple stores we need to be able to separate these manual orders to add them into our individual stores shipping margins. If Shopify would just allow us to Unfulfil orders this would be so much easier as it would just re-populate in Shipp... [ view more | comment ]

  • Woocommerce suddenly not syncing

    John Niernberger 0 votes 2 comments Answered

    Woocommerce stopped syncing sometime in December, and now seems to occasionally sync but always incompletely and sporadically. 1) In Woocommerce Settings -> Advanced - Rest API, I could verify that ShippingEasy was most recently connecting to the store at the same time that the ShippingEasy admin said it was (4:37pm) 2) Despite this, in the ShippingEasy admin I archived that store and created a new store.  I synched that store, and after 45 minutes, no orders are appear... [ view more | comment ]

  • Order Category Color Code

    Brian 0 votes 1 comment

    I would like to see the color coded Order Categories have a label (identifier/name of rule) that appears when the color is hovered over. It will make it easier to know what to do with the order on the orders page. We use our to signify International, Temporary Hold, Custom Item needed, etc. This let's users see why the order has not yet shipped. [ view more | comment ]

  • Shipping Issue

    Ron 0 votes 1 comment Closed for comments

    I paid for shipping last night, i delivered it to the post office, and they told me that it was incorrect. I am unable to do anything now but to pay at the post office which I did. I have my reciept in tow to hopefully get credited for it. What can I do ? Thanks,   [ view more | comment ]

  • Would love to see Passport as an international carrier

    Jason McIntosh 0 votes 1 comment

    https://www.passportshipping.com/ is an up and coming international carrier and it would be great to have SE integrated with them.    Please consider :)    https://techcrunch.com/2018/10/16/passport-a-customer-service-company-focused-on-shipping-has-raised-3-million-in-seed-funding-from-some-notable-names/ [ view more | comment ]


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