Email Campaigns needs folders

Hello, I would like to be able to create folders for all my email campaigns to organize them better. Thanks, Chad
  • Chad
  • 0 votes
  • 1 comment

Automated email campaigns

Hello, We would like to automatically send customers multiple emails all under one campaign. Example: Customer uses new sign up form, we want to send one ema...
  • Chad
  • 0 votes
  • 1 comment

Email Campaigns

Hello, We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
  • Chad
  • 0 votes
  • 1 comment

Bonanza Inventory Management Integration

Hi, It would be incredible if the ShippingEasy team could figure out a way to integrate inventory sync with Bonanza. It is extremely useful that they are abl...
  • Regines online
  • 1 vote
  • 2 comments

WooCommerce won't Connect

I've gone through the Things to check list: SSL enabled (https://) WordPress 5.4 WooCommerce 4.1 Store is SSL enabled (https://) Legacy REST API is NOT enab...
  • Thomas Smith
  • 0 votes
  • 0 comments

Pick list that can show total bundle child skus.

We sell bundled products. Many of the bundles include different combinations of the same products.  Assume Bundle A contains 4 of sku X Bundle B contains 2 ...
  • Ben Skigen
  • 0 votes
  • 0 comments

Branded Tracking support for more than one brand

ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
  • Jennifer R. [ShippingEasy]
  • 0 votes
  • 1 comment

Never got a refund

I created a label on 3/6/2020 and realized after I'd purchased postage for it that it contained an error. I cancelled the order immediately, same day, reques...
  • Stephen Hicks
  • 0 votes
  • 2 comments
  • Answered

Add product name field for labels

Can you add a field in the product catalog to allow for a specific name to print on the label for shipment contents?  We ship discretely, and neither the SKU...
  • Maria
  • 0 votes
  • 1 comment

It won't let me buy more postage

Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2 I need to order more stamps but it won't let me add postage ...
  • Stephanie Merrell Gould
  • 0 votes
  • 0 comments

Domestic USPS option without Order #?

I'm fine with the Order # being present by default, but I'd greatly appreciate there being a way to turn it off for shipments where I don't want it on there....
  • Mike W
  • 0 votes
  • 1 comment

Is it possible to format my labels to use the "c/o" format instead of the "ATTN:" format?

I'm trying to create my first shipment being sent to NAME c/o COMPANY. When I paste the address in, it correctly parses the fields as:First LastCompanyADDRES...
  • Mike W
  • 0 votes
  • 1 comment
  • Answered

New Feature Request

Hi, I would like to see just regular Stripe (not Stripe Relay) also be offered as an integration. Thanks.
  • Jeff Parks
  • 0 votes
  • 1 comment

Inaccurate price/total value for customs

Quite often when I process foreign orders with items on sale the customs value is incorrect, even though the pricing listed for the products and the subtotal...
  • Connie
  • 0 votes
  • 1 comment
  • Answered

Address parsing error - ability to edit and resubmit

I add a lot of orders (especially for catalogs) via the Quick ship and I copy and paste the name/address into the ship to field.  Quite often SE is unable to...
  • Connie
  • 0 votes
  • 1 comment

Purchases failed?

Why can I not purchase any postage? I have tried updating my account with 3 separate cards, all of which I know are valid cards. I even see a notice from my ...
  • Plasma2002
  • 0 votes
  • 0 comments

Walmart Marketplace Canada

We just opened a Walmart Canada Marketplace. Please add support to work with Canada. Thank you Electric Vac LLC
  • Stephen Dutka
  • 0 votes
  • 1 comment

Ability to edit Order Total, Subtotal, ID, and Shipping Paid

Shipping Easy has many wonderful features including accounting reports, inventory information and shipping label production. Your customer service is great! ...

Closed for comments

  • Catholic Media Corporation
  • 0 votes
  • 1 comment

Order select box improvements

The select boxes next to each order are so small that it's hard to get the mouse over them every time to select each order. Add a feature that allows you to ...
  • Joe Skinner
  • 1 vote
  • 2 comments

Order ID changing for same external order identifier

I have observed three orders with the same `external_order_identifier`, but three different ShippingEasy ids. This becomes an issue when trying to track uniq...
  • Brian Bauman
  • 0 votes
  • 1 comment
  • Answered

Automatically calculate dimensional volume and Create a Rule to apply dimensions to shipping presets

When creating a product, you have the option to fill in the dimensions. It would be nice if Shipping easy would use these entries to calculate dimensional vo...
  • Nicole Hinterstocker
  • 1 vote
  • 1 comment
  • Answered

FedEx International Commercial invoices (ETD) not printing automatically in batch shipments.

We have to manually turn off ETD in account settings in order to print the label ( ie often from Italy, Spain, etc. )  Severely hampering our work flow becau...
  • Jaspr
  • 2 votes
  • 2 comments

Shipment from UK to Singapore: TAX & CLEARANCE FEE payment

Hi, May i seek for an advise what does this mean - as i saw this in the shipment tracking (which not progressing):   COMMENT TAX AND CLEARANCE FEE $xxx SGD M...
  • neoh eng suan
  • 0 votes
  • 5 comments
  • Answered

Option to not repeat packing slip header on page 2, 3, 4, and beyond

To help save paper and also to make the packing slip easier to read by our shippers and look better to our customers, we would like to have the option to not...
  • Alex Ruff
  • 3 votes
  • 3 comments

Stamps.com

As of yesterday, my Stamps.com account that was provided by ShippingEasy no longer allows First Class labels, only Priority and Priority Express. I had to up...
  • Tony Loft
  • 0 votes
  • 1 comment
  • Answered

Eliminate shipping errors with an upgrade.

We recently toured a fulfillment warehouse, and saw a system in their custom shipping setup that would be great for Shippingeasy to implement.  We are strugg...
  • John Balzowski
  • 1 vote
  • 1 comment

Addition of UPC information to the Shipment.lineitems

I'd like to see the UPC variable added to the shipment.line_items table. I use multiple SKUs for items that are the same UPC and that would make it much more...
  • Lipo Naturals
  • 0 votes
  • 1 comment

New Purchase Order Statuses

RonToday at 10:02 Can you consider adding a couple more statuses to purchase orders:   Awaiting Approval Ordered   We currently report these statuses in th...
  • Ron
  • 1 vote
  • 1 comment

Should be able to have name & business on return addresses

When you set up return addresses, there is only one line for company - should be a second line for name. I need this feature to send packages with a return a...
  • Sam Griffith
  • 0 votes
  • 1 comment
  • Answered

create quote and then transform to manual order with updated order number

create a tool that allows us to create QUOTES rather than manual orders, which I can then turn into a manual order and assign an updated order number when th...
  • Kathleen Smith
  • 1 vote
  • 1 comment