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  • Yearly Shipping History

    Lucille Block 0 votes 1 comment Answered

    I need to review my shipments for the past year for sales tax purposes.  I am using the free account.  Is it possible to get information about my shipments starting in August 2018 to May 2019? Thanks! [ view more | comment ]

  • Bandcamp Integration

    Plaid Room / Colemine Records 0 votes 1 comment

    I use ShippingEasy for all of my stores except Bandcamp. I used to use ShipStation for everything but I've migrated everything to ShippingEasy except Bandcamp, since it's not supported. [ view more | comment ]

  • Prestashop Integration

    Silver Hawke 0 votes 1 comment Answered

    Hello, My shop has been using the shippingeasy module for Prestashop for about a year. We are testing an upgrade from prestashop version 1.7.4.3 to version 1.7.6.0 and I would like to verify that the shippingeasy module also works for this version.   Thank you! [ view more | comment ]

  • contact

    Marisa Gannon 0 votes 1 comment Answered

    hi is shipping easy down again  1:22pm eastern time   [ view more | comment ]

  • Collate Labels and Packing Slips

    Oz 0 votes 1 comment

    For batch print option (Print Label and Packing Slip) can you write a script/option to collate these? Meaning we would like to print the packing slip of a label right after so if we print 50 label they will print as LB1, PS1, LB2, PS2, LB3, PS3 ..... instead of current setting @ L1,LB2, LB3.... then PS1, PS2, PS3.....   [ view more | comment ]

  • Modify Orders/Shipments Via CSV

    Peter Ramirez 0 votes 1 comment

    I know ShippingEasy offers the ability to import orders via CSV, but ideally, one would be able to also modify specific fields once orders/shipments would already be in the system. For instance, I like to keep track of the product serial number for each of my shipments. While I could choose to manually modify the individual packing slip each and every time, this would obviously not represent an ideal solution. Again using the above example, in a perfect world, I would be a... [ view more | comment ]

  • Error message

    BohoBabes 0 votes 1 comment Answered

    I can't get a login screen to pop up, nor get to my orders. Anyone know if this is an isolated incident? [ view more | comment ]

  • Shipsurance - Option boxes

    Cory 0 votes 1 comment

    Optional check boxes that would be a saved preset per product for: 1- Adding shipping cost to shipsurance amount 2- Removing the $100 carrier insurance value from shipsurance amount [ view more | comment ]

  • Setting up insurance failure

    William Redhawk 0 votes 1 comment Answered

    Set the insurance to add insurance over $50.00 and clicked on save. Got a page saying there was an internal error.   Anyone have any idea what went wrong? [ view more | comment ]

  • Reporting Number of Boxes/Packages Shipped

    David Bussard 0 votes 1 comment

    We track the number of boxes shipped per day. We do this for employee scheduling purposes and productivity evaluation. Until recently, we have used FedEx Shipping Manager. We have just begun using Shipping Easy for shipping this week and are disappointed that the number of boxes shipped is not a reporting option.  So I now have to manually look at each packing slip and count the number of boxes shipped. Obviously, this is a very labor-intensive process. Please add the numb... [ view more | comment ]

  • New order notifications?

    Joseph Biancofiori 0 votes 1 comment Answered

    We set up an account and just realized that when there is a new order Shipping Easy doesn't send a notification.  Is this not part of the software?  If it is how do I activate email notifications to my warehouse team every time there is a new order? [ view more | comment ]

  • Cant find a paid label?!

    Matt DiPaola 0 votes 1 comment Answered

  • Ups express delivery

    Christian Whittier 0 votes 1 comment

    Does ups "express delivery next day air saver" deliver on holidays? [ view more | comment ]

  • Your postage print request cannot be completed at this time.

    zack scalf 0 votes 1 comment Answered

    Test print works fine in system dialog. Test prints works fine on Endicia professional. I have purchased $200 worth of postage, printed out 5 or so labels, and had to refund all of them due to an issue with the label printer. We just received the label printer, so we are trying to work out the kinks. Now, all of a sudden, we can continue to get the following error message when we attempt to print a label: The label for Order Number 120644 (our internal order number) could ... [ view more | comment ]

  • Balance keeps going into the minus

    Maysa 0 votes 1 comment Answered

    I have noticed recently I will add a balance say $10, buy a postage for $7 and I am left with $3, but when I log back in my balance is always in the negative (for example it is now - $2.15 when I haven't used it since it was at $3?   Any idea why this could be happening. Sometimes it goes down from $8-9 I had left to minus -$9!  [ view more | comment ]

  • Drop Ship Tracking Notifications

    Chad 0 votes 1 comment Closed for comments

    A small percentage of my orders are drop shipments.  Currently I have to manually send tracking info to the customer, even though I can paste in the tracking number and shipping method on Shipping Easy to clear an order.   It would be extremely helpful if this was automated just as it is for Shipping Easy generated labels. [ view more | comment ]

  • Cannot add postage to account

    Paula 0 votes 1 comment Answered

    Every time I try i get this error Stamps.com postage purchase failed because: Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2 [ view more | comment ]

  • Shipping Rules "IF:" Drop Down Needs Updated Fields

    David Lonardo 0 votes 3 comments

    For Shipping Rules: Looks like the dropdown for the "IF:" hasn't been updated with the current available database fields for orders in quite a while (since creation?).  Fields such as Email or Comments, which are grabbed by APIs and stored in the ShippingEasy DB, aren't listed in the dropdown.  Please update this drop-down with available fields so we can make rules based on the information in the orders.   We have two rules that we need to make and couldn't because of this... [ view more | comment ]

  • Account says suspended

    Diane Cheatham 0 votes 1 comment Answered

    Hello, I just tried to purchase postage to ship a package and it keeps giving me this: Invalid SOAP message due to XML Schema validation failure. The 'http://stamps.com/xml/namespace/2018/10/swsim/swsimv76:ControlTotal' element is invalid - The value '' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:decimal' - The string '' is not a valid Decimal value. It also says that my balance is $0.00 which does not seem correct because there should have been ... [ view more | comment ]

  • noreply@shippingeasy.com

    JJ Brown 0 votes 1 comment Answered

    How do we change this? Why are we stuck with your branding when we pay for this service? This is not professional. [ view more | comment ]

  • "Oops I hate it when this happens"

    Andrea 0 votes 3 comments Answered

    Hello! Every time I try to access different parts of ShippingEasy (Orders, Shipments, even the Support chat option) I get redirected to a page with this title. Also the text "Hate it when this happens! The application encountered an internal error. Please retry or get in touch and we can help." Does anyone have insight into what's going on?   Thank you [ view more | comment ]

  • Customer Marketing Upload

    Wendell Kimbrough 0 votes 1 comment Answered

    Hey guys, I'm trying to begin using ShippingEasy for my email marketing. When I try to upload the CSV of my email list from Mailchimp (with over 4,000 contacts), it is requiring me to have physical address, city, state, and country information for every contact. They all have * by them, and I therefore can't upload any of my information.  Anyone else encountered this? Found a workaround? According to ShippingEasy's own help page, I should only be required to provide first ... [ view more | comment ]

  • Amazon Advantage integration

    George Albertus 0 votes 2 comments Answered

    We use Amazon Advantage (consignment) to sell rather than Amazon Seller Central with marketplaces, but the instructions for ShippingEasy integration seem to require Seller Central ID and MWS Auth Code. Are there integration instructions specific for Amazon Advantage? [ view more | comment ]

  • Have Case Pack quantity stored per SKU for easier ordering

    Evan Meinerts 3 votes 1 comment

    We would like a way to save a case pack quantity to each SKU. That way on items that the supplier dictates the case pack size we can know when creating the PO how many have to be ordered to keep a full case pack. The current method of typing in the case pack value each time on a PO would be useful if we have to tell the supplier how to pack them, but more often for us it is the supplier (or just the product size) that dictates how big a case pack is. It would be nice to be... [ view more | comment ]

  • Can shipping easy deliver stuff from an online stores?

    mariejustice54 0 votes 1 comment Answered

    I am here to want your suggestions, I wanna know that if I do shopping from an online store than shipping easy will deliver my stuff? means I can buy stuff through shopping easy? I wanna buy some clothes urgent from Reecoupons by using online coupons, please let me know soon. [ view more | comment ]

  • User Permissions by Stores

    Serkan yıldız 0 votes 1 comment

    We do fulfillment for some of our clients and it would be great to set user permissions by store assigned to user so clients could only see anything connected to their user.  For example: I have a client selling on ebay and another one selling on Amazon, if I provide permissions to them, they will see each others orders, reports,products etc. I think this will be a great feature for many warehouses like ourselves.    [ view more | comment ]

  • prestashop orders not showing up on shippingeasy

    Ramya M 0 votes 1 comment Answered

    Hi, my prestashop orders aren't appearing on Shipping easy.prestashop version 1.7.2.5. I once again integrated  prestashop  with Shipping easy, but that doesn't work.    Any help would be appreciated. [ view more | comment ]

  • Create Manual Order Page

    Donna M Darling-Cress 0 votes 1 comment Answered

    Since Shipping Easy has switched to Stamps and  my account has been converted, I can no longer  see the option buttons on the Create Manual Order page. This is very frustrating. I am already registered with Stamps, and it tells me I'm connected, but I am always redirected to the same thing. In order to see options you must register with Stamps.com! How am I supposed to create an order when the option buttons aren't visible? I have to pinch my screen in order to click on an... [ view more | comment ]

  • Amazon Feedback Mgmt duplicating

    Jim Leuty 0 votes 0 comments

    It appears that the # of of reviews showing in the product review statistics is misleading.  I have 1 review for an item with 3 variations and it shows that I have 3 reviews and asks me to respond to all three.  Not sure what would actually happen if I did comment to all three. Does look like it is possible to leave a review on the parent ASIN and then it only shows up 1 time in the statistics. It would be great if it only showed as 1 review either way. [ view more | comment ]

  • Quick ship and add order not working

    Diane Cheatham 0 votes 2 comments Answered

    When I click on quick ship (which is what I usually do) it does nothing. I tried clicking the add manual order and it will not work either. I have closed out of shipping easy, restarted my computer and cleared the cookies/everything and it still will not go into it. Also, it shows that I have a notification but it will not let me click that. It will not load anything on the dashboard screen. Please let me know how to get this resolved asap as I have a package I need to sen... [ view more | comment ]


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