- Show all
- Sort by newest post
international shipping changed confusing
used to create an international label with person's name and address and the items listed and price and weight. Did that and there are no customs forms appea...
Change the From email in communications with customers
Every email I send to customers says it is From messages@shippingeasyemail.com.
I would like for it to say it's coming from my business email address. It mig...
USPS Connect Local Support
I delivery via courier ~ 15 packages per week to my local area, that could be sent via USPS Connect Local. The program has been made available in my zip Co...
"Hold" orders feature
Please add a way to hold orders that do not show up in the Orders Page or RTS screen. The current solutions are not user friendly and still prone to error - ...
Add OCR-B Font Family Option to Packing Slips and Pick Lists
Please add the OCR-B font family option to packing slips and pick lists. This way we can scan the SKU number directly without having to add an extra column f...
Shipping fees
Hi. We own a pack and ship store. Our customers drop off packages and print labels with us. We are currently use shipstation. We are looking for a solution t...
Undo deleted orders
On several occasions (usually when I'm really stressed and busy) I have deleted orders from my Shipping Easy dashboard by mistake. I usually realize the err...
ASSIGNING SPECIFIC SKUs to DEDICATED USER
We would like to assign specific SKUs to a dedicated user to be able to run reports and perform any updates needed for those specific SKUs.
We do not want al...
Cannot update email address
Every time I try to update my email address in my profile, I click "save" and it defaults right back to the old email. There's some sort of glitch happening.
DHL Multi-Box
Multi Box shipping currently only works with FedEx and UPS. DHL is not currently allowed to support a master tracking number with multiple boxes. We need to ...
Reactivate Account
Hi,
I had an account that I closed in 2020, I would like to reopen that account rather than start a whole new one. How can I go about doing that? Since I don...
Unable to connect to magento 1 after being connected for years
Our shipping easy account is not connecting to our magento 1 installation. The store disconnected and I've been unable to reconnect. The shipping easy API ...
Customer's Automatic Email
When I print a label, please have the customer’s email sent immediately. I rely on that as one last chance for them see if the address is correct. Currently ...
UPS label print skus/qty on label like USPS
Shipstation had that so its definitely possible - but it would be very helpful as we have to go back and look up each order in the system to figure out which...
Mobile App - not the current web link that is very limited
A full proper mobile app like ShipStation has
Ability to easily download PDF of label
A simple button option under the 3 dots menu for "download/print to PDF" when you have automatic label printing on. So you dont have to turn off just do to so.
Better Dashboard Features/Options
Ability to select date ranges and not just today/yesterday/mtd
ability to see a simple - shipped X orders for X dollars for date range
shipped X orders from...
button to view duplicate orders under same shipping address
now the name gets colored if they order two or more orders under the same address so you can find them and combine. If you sell a lot like me its pages to s...
Priority Mail Box 4
I don't see PRIORITY MAIL BOX 4 as an option in the drop down menu. How do I configure the rates?
Posting to forum UI/UX issues
If someone is asking how to post to a forum, you have bigger issues that need to be addressed. First is it not obvious that you guys are using a 3rd party to...
Add Custom Field on Label
South Korea now requires that the customer's Personal Customs Code be added to each package. It would be great to be able to enter it into a "custom" field c...
Shipping alerts for delays and/or missing packages.
It would be very helpful if there was alerts when the carrier has a delay and/or the package is stagnant for more than 48 hours- we have no idea until the c...
Add the sales order number from SAP to the label
Currently if we generate a delivery note in SAP and change it to Ready so that Shippingeasy can see it, only the delivery number is printed, but not the sale...
Need help
I forgot to put apt number I need to fix it
Increase the size of the SKU in the pick list
The SKU size on the pick list says its 100px, which is not enough for our SKUs. Make the SKU size variable so it gets smaller or larger depending on how many...
Ability to print to more than 1 printer
I have 2 printers. Currently I can only use 1 printer for Shipping Easy. Need to be able to use both printers
Option to add shipping payment to commercial invoice for international packages
Customers complain they are being charged taxes on a generic shipping rate because none is listed on their commercial invoice from us. We need the option to...
CPF/CNPJ
Hello! I think it would be super helpful if ShippingEasy could import the CPF/CNPJ information from Shopify orders. When we view an order in Shopify, and the...
Syncing reference number fields to what prints on UPS/Fedex Bills
In addition to the single reference number field which autopopulates to be store order number on non-manual entries, we need another reference number field t...
New Feature - Custom fields
we have added custom fields to the customer address in Woocommerce: such as Emergency name and number. We would like those to be mapped to ShippingEasy's pac...