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  • Combining orders doesn't combine totals on new packing slip.

    1 Shot Gear 0 votes 0 comments

    Combining orders doesn't combine totals on new packing slip. Seems like a simple thing to implement. We always include the packing slip, but dealing with combined orders has added additional manual work since providing the new packing slip would be confusing for our customer. [ view more | comment ]

  • Alert/Flag No tracking information for lost packages

    Jeff Wong 0 votes 1 comment

    Hello, I have seen that USPS sometimes loses my packages. I have no idea this happens until a customer notifies me and I check the tracking number to see that no acceptance scan was done by the post office.  Shipping easy is currently able to show USPS tracking information status under the "Delivery" column under shipping history.  It would be nice if there was a user setting that can alert me if Label has been purchased and after X number of days there is no shi... [ view more | comment ]

  • Product bundle flag

    Jim Specht 0 votes 1 comment

    I know the product page has a filter to show only bundles, but I would find it helpful if the product page had a flag that identified bundles when viewing all SKUs. [ view more | comment ]


    Dane Smith 0 votes 1 comment Closed for comments


  • Last Sync 12/2 - WooCommerce

    Paul Stokes 0 votes 1 comment Answered

    I know this has been brought up already but this is pretty serious. My store say the last time it synced was 12/2 I have orders in WooCommerce that need to be fulfilled. [ view more | comment ]

  • WooCommerece Setup

    Crypto Caffeine 0 votes 1 comment Answered

    I am sure this is a simple answer but I am struggling with setting up ShippingEasy with WooCommerce. Mysetup: WordPress 4.9.8 running, Woo V. 3.5.2 We have wordpress installed on our own dedicated server.I am following the instructions on this link: am struggling with the login portion.   Being that we have wordpress running on our own server and we have woo installed and configured what username and password ... [ view more | comment ]

  • Sales channel pricing

    Chad 0 votes 0 comments

    Hello, I would like to see the price and item sells for in every sales channel that I have linked. Sometimes items are priced wrong, and this would help catch it. If we could sync pricing or change item prices that would be great too.   Thanks! [ view more | comment ]

  • Amazon Multi-Channel Fulfillment

    Chad 0 votes 1 comment

    Hello, I would like to turn on/off certain products selectively that will be sending inventory updates to stores. Example Sku A, B I want sku A fba inventory sent to Ebay, but not B (We still sell sku B to ebay merchant fulfilled) Currently its all or nothing it appears [ view more | comment ]

  • Amazon UK- FBA orders

    Chad 0 votes 1 comment

    Hello, Can you please allows us to import FBA orders from Amazon UK. We would like to see all this data in SE and run reports with it.   Thanks! [ view more | comment ]

  • Forecasting & Replenishment Report

    Chad 0 votes 1 comment

    Hello, These new reports are great! Thank you for adding them. For the forecasting report, can you please allow us to use the sales history for one year, we sell seasonal items, and the report would be much more useful if we could set the history to 1 year.   Thanks! [ view more | comment ]

  • FBA inventory sync

    Chad 0 votes 1 comment Answered

    Hello, I have alerted you over a month ago, nothing has been done, and this needs to be fixed asap please! I use SE to send FBA stock levels to other stores, but when these items sell on Amazon FBA, the stock levels never send updates to our stores. We have oversold a few times now, and this is a very serious issue. Thanks for looking into it, and please let me know asap an ETA to fix this.       [ view more | comment ]

  • Importing csv information directly into the REF2 field

    Mike Schultz 0 votes 1 comment

    We are a manufacturing service business in which our customers send us parts and issue a PO, we coat their parts and send them back, using ShippingEasy. We currently export data from FileMaker to a csv file and then import that data into ShippingEasy. On our shipping labels, REF1 prints fine with our internal Order Number.  Unfortunately, there doesn't appear to be a way to get our customer's PO number onto the shipping label in the REF2 position. My request would be to ad... [ view more | comment ]

  • Multi Address Shipping

    Paulina 0 votes 1 comment

    Please add multiple shipping addresses as a feature! It would be great if this was a built-in feature. We are currently using a third-party app to offer this to users, however, it is not communicating the different addresses within ShippingEasy (a.k.a. still appears as one order versus separated).  Thank you!  [ view more | comment ]


    Stacy Romano 0 votes 1 comment Closed for comments

     I would love to see a phone app. my home computer wont link to my wifi printer so I have to set the shipping order up on the computer then log in to the site with my phone and try to maneuver to print the label with my phone. please make this easier with a phone app. [ view more | comment ]

  • Inventory Management Overselling w/ Amazon Pending Orders

    Paludipan, LLC. 0 votes 3 comments Answered

    When Amazon places orders in Pending, they subtract stock internally, within their stock system, which is not passed over to ShippingEasy's Inventory Management system. In return, this allows other stores connected to inventory management to sell the product(s). Once Amazon receives payment, they move Pending orders to "Orders" (aka. payment received ready to be shipped), but if another store connected to inventory management sells the last available product Amaz... [ view more | comment ]

  • Importing New Etsy Personalized Items information

    Bo Corsillo 0 votes 1 comment

    Etsy now offers sellers the option of creating products with a "personalization" option. This, like item specifics, needs to pass to Shipping Easy and be reflected on packing slips, invoices, etc. Here is the article:   [ view more | comment ]

  • Orders from 3dCart not Syncing 2018

    Laurie Andreoni 0 votes 1 comment Answered

    They just stopped syncing last week. When I try to reset everything, the link telling me how to get the 3dcart token does not work when I click it. How do I get the token? [ view more | comment ]

  • Trial Setup - Physical Address could not be verified with USPS

    Michael Richie 0 votes 3 comments

    Hello,   I am trying to setup an account with Shipping Easy but cannot make it past Adding a Shipping Carrier.  When I enter all of my information, it cannot recognize my billing address unless I add the P.O. Box.  So I add that, but then I am prompted for my Physical Address which is the same address as above but without my P.O. Box, and I get "could not be verified with USPS". and I cannot proceed. Also, I actually already have a USPS account using my non-busin... [ view more | comment ]

  • Add delivery time & time to ship to the Shipping Report

    Plain Jane 0 votes 1 comment

    The title explains it all. I want to see the following data added to the Shipping Report:- Time to ship: How long from when a label is printed to the post office scans it in.- Time to deliver: How long to deliver an order. I want to know these metrics to optimize my supplychain. It'd be awesome to know them. [ view more | comment ]

  • Amazon Store - need Payment Date in the Reports download

    VisibleTeam 0 votes 0 comments

    Custom Report can include the 'Order Date' column but not 'Payment Date'   We desperately need the 'Payment Date' when downloading the CSV into Quickbooks.  Occasionally, the Order Date is NOT the same as the Payment Date and it is affecting our Accounting reports.   We'd appreciate it if ShippingEasy can include the Payment Date in the report download.   Thanks. [ view more | comment ]

  • Edit Weight of Additional Package

    Spencer 0 votes 1 comment

    You recently changed the way we can add an additional package to the shipment by removing the "plus" sign button and replacing it with an "Additional Package(s)" link, which is nice, because the that new additional package link now always shows up, rather than before you had to have the package type selected to "Package" before that plus button would show up. So that's all fine and well, but I still can't manually specify the additional packag... [ view more | comment ]

  • Your shipment was received at 4:59 pm on October 25, 2018 in HENDERSON, NV 89014. The acceptance of your package is pending.

    luiz nogueira 0 votes 1 comment

    My package not update since this day 25 october, i call to usps email them and nothing resolve my issue . i dont know what do anymore, i very worried about my shipment, the package need to go to brazil  and is very late? can you help me ? i tried to do a inquiry but this message apears  Duplicate Article Number Exist.   [ view more | comment ]

  • Third Party Batch Shipments

    Sam Topley 1 vote 3 comments

    We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we have to manually choose the 3rd party billing account by first choosing 'third party' from the dropdown and then choose the account they go to.  We then get warnings for addresses for certain orders in each batch that we have to then go and confirm the address. We don't want to have to worry about the addresses for our... [ view more | comment ]

  • Amazon Customization Information on Reports

    Sam Topley 0 votes 0 comments

    Hi, this is my first post on these forums. I have things i would love to be looked at ready for next year if possible, this is regarding 'Customized' products that come via Amazon.Right now we use the shipeasy report to help us create the print files for our customized orders. The customization is contained as part of the product name for example... (With the three customized text fields for this product highlighted in bold below).Trend Setters First Christmas Married Orna... [ view more | comment ]

  • Attach CSV file to scheduled report or add Download ID to subject line of email

    Ricardo 0 votes 0 comments

    We currently automate processes through Outlook where any attachments can be automatically downloaded and saved to our server, but to our surprise the scheduled reports do not have the attachments in the email, only a link that says "Download Here" I am not sure if Shipping Easy decided not to include the attachments because of size, but for daily reports they should not be that big and it will be very productive to have them attached to the emails. IF this canno... [ view more | comment ]

  • New Walmart integration - New style API keys

    Joe 0 votes 1 comment

    In Walmart, their API key system is now using: "New Access Token based Authentication (Preferred Option) Use the Client Id and Client Secret to get an access token to use with every API call."   They have deprecated Consumer ID/Private Key and do not provide me these values. "Old Digital Signature based Authentication Method This option will be deprecated in near future"   When will ShippingEasy be able to integrate with Walmart using the proper API aut... [ view more | comment ]

  • No support for trial users??? I can't get started! UGH!!

    John Gercken 0 votes 2 comments Answered

    Ok, I have an existing USPS, UPS and Fedex account.  I tried adding my USPS account, it was created and then disabled. The message I'm getting is "Account #1328300 has been suspended. Please Contact ShippingEasy Support for assistance." How do I contact support???? -Not possible! I have an October 2018 UPS invoice, I entered the information EXACTLY as shown on the invoice to connect to my UPS account. But the website says invoice not found.  [ view more | comment ]

  • Ability to map fields from Integrated Stores to Custom Fields at Setup level

    Ricardo 0 votes 0 comments

    This is a request for a very Useful feature that can be used at the Integrated Stores Setup level. Right now the "Custom Fields" on the order are not mapped to any of the fields from the Integrated Stores. Custom fields are a powerful way to set up RULES, therefore making them available can tremendously expand the way imported orders are automated. My suggestion is that at the setup level of each Store to add a drop down menu for "Custom Field 1, Custom Fiel... [ view more | comment ]

  • interface logic

    Joe Gasper 0 votes 0 comments

      Revise headings to better describe the process   I have done a few thousand labels on Shippingeasy and still find myself hesitating because the headings don’t describe the process associated with the heading.  Thankfully the process is great. It seems the word Shipments is used inappropriately, to me. I think it means, (Noun)** a load of goods that is transported by any method (not just by ship).** What, Shippingeasy is really doing is facilitating the processing... [ view more | comment ]

  • Orders showing ready to print-cannot edit?????

    Susan Mesick 0 votes 1 comment Answered

    This morning I couldn't send an order to the shipment page-I had to add a weight and then the label paid itself and went straight to print!!!! Not acceptable!! It was a small flat rate box and I needed to add signature confirmation. Please address this! I had no idea what I was charged and had to cancel the label and add it manually. [ view more | comment ]

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