Access label image without printing it first

To make it simple, we need to be able to:  "Create Prepaid Return Shipment," go to "Ready to Ship," click "Buy," then go to the order and view the label IMAG...

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  • Blake C
  • 1 vote
  • 1 comment
  • Answered

Hide Removed Orders &/or Orders Imported by Archived Stores from Global Search

Maybe there could be a sorting function added to Global Search to allow it to only display active stores & orders? Also, hiding them from customer profiles w...

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  • paul
  • 0 votes
  • 1 comment
  • Answered

"Awaiting Fulfillment" vs "Awaiting Shipment"

What's the difference between the order statuses of "Awaiting Fulfillment" and "Awaiting Shipment"? How does an order end up in each of those statuses?

Didn't receive a refund

The other day I made three shipments.  For some reason I kept getting labels with no to address on them.  So I made three attempts.  I canceled two shipments...

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  • Cindy Small
  • 0 votes
  • 1 comment
  • Answered

Request For Automated Email option for Bless email sign up form submissions

I would like to request the ability to set up an automatic email campaign to be able to send to people who sigh up on our website to join our email list. Rig...

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  • LulaRoe Sofia Rae & The Enchanted Traveling Trunk Show
  • 0 votes
  • 1 comment
  • Answered

Fed Ex billing different than what Shipping Easy states the charge is.

Why am I constantly billed a different amount (higher) than what Shipping Easy quotes and charges me?

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  • Dan Blessing
  • 0 votes
  • 1 comment
  • Answered

Sellbrite Integration

Please integrate with Sellbrite...soon!!!

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  • Kathy Weatherman
  • 0 votes
  • 1 comment
  • Answered

Add Pick List Column/Sort option for Product Size/variations

We are an apparel company on Bigcommerce, so all our products have size variations. Size/Product Variation is not available as a column for Pick lists When t...

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  • Eric H
  • 1 vote
  • 1 comment
  • Answered

MAKE UPLOADING/IMPORTING YOUR BUNDLED SKU's EASIER

IF YOU NEED TO BUNDLE YOUR SKUS, SO THAT THERE IS A PARENT AND CHILD SKU VARIATION, BASICALLY ANYONE WHO HAS PRODUCTS WITH VARIATIONS WILL NEED TO DO THIS, A...

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  • Maureen Keough
  • 0 votes
  • 1 comment
  • Answered

UPS International Has 3 Address lines 35 chr ea. ShippingEasy only has two 47 chr ea.

Shipping into Central & South America, requires all of the character spaces and lines available. When entering on the ShippingEasy platform, it only gives yo...
  • NALTIC Industrials LLC
  • 1 vote
  • 0 comments

Int'l Package Returned To Me

Recently purchased and shipped out an Int'l package but it was returned to me due to missing customs forms. Cannot request refund because it was already scan...

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  • LP
  • 0 votes
  • 1 comment
  • Answered

International package returned to me.

Recently purchased and shipped out an international label (1Z0X3V576782400248) but it was returned to me because I did not include customs forms (my fault). ...

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  • LP
  • 0 votes
  • 1 comment
  • Answered

Send in Drop Ship Orders

I have several orders daily that need to go to a drop shipper that we use. I would love to have a way to click on these items and then be able to send them t...

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  • Golden Valley Tools & Tarps
  • 0 votes
  • 1 comment
  • Answered

UPS voided over a month ago but no refund issued

Hello, I created and canceled a UPS label (1Z8E947F1290552109) on February 24, 2021 but I still have not received the refund. How can I check the status or r...

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  • Bombich Software
  • 0 votes
  • 1 comment
  • Answered

Search for products in POs

Feature: search for products in POs by name, sku, upc and set a time period and PO status. When in the PO section, it would be nice if I could search for pro...

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  • CitySouvenirs
  • 1 vote
  • 1 comment
  • Answered

Manual Order, Ship from Zip Code option

Sometimes you need to create a label from point A to point B that is not one of your registered store locations. USPS allows for a ship from zip code to corr...

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  • trunk
  • 0 votes
  • 1 comment
  • Answered

Ebay order not syncing

One ebay order isn't syncing even though the following order from ebay for the same item synched fine. I already tried to click the sync button, wait several...

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  • Last Leash
  • 0 votes
  • 1 comment

Orders Feature, Workflow improvement suggestion

I would like to be able to check off items within orders that have been pulled for packing and maintain that information on the orders page.  This would help...
  • Red Pig Tools / Craft of eCommerce
  • 1 vote
  • 0 comments

Shopify Fulfillment API

Shipping Easy has not updated to comply with the new Shopify Fulfillment API requirements as of March 1, 2020.  This is a deal-killer for us and could easily...
  • taylor.west
  • 0 votes
  • 0 comments

No orders showing on orders screen.

There's a strange mis match between the number of orders on our dashboard that need to be shipped (22 orders) and the process orders page (0). What is going ...

Closed for comments

  • Maritime Tribes
  • 0 votes
  • 1 comment
  • Answered

Dymo 450 runs labels through but nothing on the label

Dymo 450 runs labels through but nothing on the label. If i do a windows test page it will print on label but i cannot print a label from the the Dymo versio...
  • Ray Hansen
  • 0 votes
  • 0 comments

Printing Blank label instead of detail selected

I have been using my LabelWriter 450 on Windows 10 with no problem. Today I selected an address label to print (the same label as I printed two days ago) and...

Closed for comments

  • Bill Pugsley
  • 0 votes
  • 1 comment
  • Answered

Unable to login or even load sign in page.

All day I have been unable to log in or even load the log in page. I have cleared cache, downloaded firefox, tried another computer.  However on mobile I can...

Closed for comments

  • HandmadeElectronicInstruments.com
  • 0 votes
  • 1 comment

Is ShippingEasy down?

I can’t even get to the login page.

Closed for comments

  • Crazy Muscle
  • 0 votes
  • 1 comment
  • Answered

Gift Wrap Type: Amazon Integration

There is no way for packing slips to show the "Gift Wrap Type" from Amazon orders.  Currently ShippingEasy only pulls the information from Amazon for a "Gift...

Closed for comments

  • David
  • 1 vote
  • 1 comment
  • Answered

Feature Request: Etsy Gift Wrap Integration

I'm not sure if this is possible with the Etsy API, but it would be really great if there was a way to tell if the buyer purchased gift wrap or not. As of no...
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Postage purchase failed because: Payment Server rejected the payment.

I have been trying to purchase (top up) my One balance account for 2 days now and tried several different credit cards with no success.  I continually get th...

Closed for comments

  • NYC Designed Inspirations
  • 0 votes
  • 1 comment
  • Answered

Amazon Poland Integration Feature Request

Hey guys, Amazon has recently branched out to Poland and many sellers who have UK, Germany, France, Spain and Italy listings were AUTOMATICALLY set up by Ama...
  • World By Shotglass
  • 1 vote
  • 0 comments

Scan QR Codes at the Post Office

Help us decide if this is valuable functionality! ShippingEasy is evaluating offering QR codes that can be scanned at the Post Office.  We would email you a ...
  • Bria B.
  • 0 votes
  • 0 comments

Add Product Type to packing slip

How do i add a column with the "product type" associated with the line item that was ordered?   For packing slips Shopify
  • Kustom King Archery
  • 0 votes
  • 0 comments