I would like to see a way to select/see only untagged individuals on the main customer list so I can add them to a list/tag  and/or I would like to be able to sort by order date or creation date.  For me, either would help immensely [ view more | comment ]

Wondering if there is anything being worked on for Poshmark integration? [ view more | comment ]

We are getting commercial base rates with USPS, however Shippingeasy is charging us the non-commercial rate for the priority mail 2-day small flat rate envelope.   With our commercial rate it should be $6.95 but Shippingeasy is charging $7.17. Can this be changed since the current USPS rate for those with a commercial account is $6.95? [ view more | comment ]

Being an e-commerce owner keeping track of product cost is, in my opinion, one of the absolute most important things when it comes to product data.  My request specific requests are 1. Make the cost field exportable so it can be mass updated  The fact that you cannot export out cost data and have to populate it one by one makes it impossible to manage if people need to update prices across the board for situations such as: getting started, switching suppliers, price change... [ view more | comment ]

 LABEL FAILED This is the error message we've received back from USPS: Missing or invalid element: FromCompany. Error encountered (Log ID: 1871)   I can't figure out what is going wrong??? [ view more | comment ]

Can we add the store "Groupon Goods Gateway" to shippingeasy.com platform?  If not, when the integration is expected to happen? Thank you! [ view more | comment ]

In order to make Customer Marketing full-featured, it'd be great to have a way for customers to add themselves to a list. [ view more | comment ]

Currently shipping easy does not have the time in transit and guaranteed delivery date for UPS shipments. We must go to the UPS.com website and click "CALCULATE TIME AND COST" to see the delivery dates for each service. For example: A ground delivery may only take 2 days so it would not make sense to choose 2 day air for this delivery when it only takes 2 days when you choose ground shipping. Currently this information is not available on shipping easy for UPS, b... [ view more | comment ]

hi , the reset password link doesnt work - never received an email so I logged into my iphone and changed the password on the phone and  received a confirmation email   I'm using firefox but I cant log in on the computer - it gives me an error message . Any suggestion? [ view more | comment ]

I know it is user error, but it sure would be nice to have something to prevent the user who is not paying attention from selecting UPS or FedEx to a PO Box. Even with shipping rules to set it to a default of USPS, our shipping people look for the lowest cost and select FedEx or UPS to a PO Box. It happens a couple times a month (we ship several thousand packages every month). We end up paying the outbound shipping, then paying for the return shipping + a second shipping c... [ view more | comment ]

We include both the order date and ship date on our packing slips. However, the default format for order date is MM/DD/YYYY, while the default format for ship date is YYYY/MM/DD. We list these one on top of the other and the differing formats looks sloppy and is confusing. I was informed there is no way to edit the preferred format at this time. Would be a very helpful feature to be able to customize! [ view more | comment ]

I am having a very hard time combining orders that were previously split via a rule.  I've tried a bunch of different scenarios and I'm really frustrated because I don't understand if this is a bug or just set up this way by design.   I'm on a free trial and this is the only issue preventing me from upgrading.  I need to know if there's a workaround. I need to assign SKU's to users so that even if a customer places an order with 2 SKU's in the same order, each user ONLY se... [ view more | comment ]

We can either set the sender or the recipient as the default payor for import tax and duties for FedEx international shipments, however, we cannot add a 3rd party FedEx account as the default payor, please consider adding this function for us. Thanks [ view more | comment ]

Hello, I encountered this problem last night for the first time ever, and wondering if it could be due to recent USPS changes?  (I ship via USPS) On the "Ready to Print" page, I am not given a rate if the order is international.  This is true whether I select First Class/Priority/etc, or Package/Flat Merchandise/Flat Document/etc.  Nothing will make a price appear, so thus I cannot purchase postage for these orders.  There is a red error triangle in the left colu... [ view more | comment ]

When I try to buy postage I get the following error: Account #1342340 has been suspended. Please Contact ShippingEasy Support for assistance. I can't contact support as I am a new/free member. WTF? [ view more | comment ]

i thought my customers were being informed of their packages of my live shrimp and now i find that they were not informed and all the poor creatures perished because the customer had no idea the package had been left at their front door because they only had the first tracking number which was the one that we bought first but was too small so we cancelled it and paid for a larger package and heavier weight. Amazon and/or Shipping easy need to figure out how to make this wo... [ view more | comment ]

The Products > Mark Inactive link doesn't work in FireFox (and Inventory tab doesn't work at all in IE). [ view more | comment ]

I know shipping easy is built for shipping. Honestly I didn't/don't want help with shipping. No other inventory management system is affordable and handles bundles the way shipping easy does, while also having the ability to see Prime Orders. But I get cheaper shipping prices elsewhere. So here's the thing. I know it's built for shipping, soooo POS integration sound unnecessary, BUT not all of us want shipping assistance. I'm only interested in inventory management a... [ view more | comment ]

It would be a useful feature to be able to choose what CSV store to choose from when hitting the "Manual Order" button. We use manual orders to make corrections on shipping labels that we have already created incorrectly. With multiple stores we need to be able to separate these manual orders to add them into our individual stores shipping margins. If Shopify would just allow us to Unfulfil orders this would be so much easier as it would just re-populate in Shipp... [ view more | comment ]

Woocommerce stopped syncing sometime in December, and now seems to occasionally sync but always incompletely and sporadically. 1) In Woocommerce Settings -> Advanced - Rest API, I could verify that ShippingEasy was most recently connecting to the store at the same time that the ShippingEasy admin said it was (4:37pm) 2) Despite this, in the ShippingEasy admin I archived that store and created a new store.  I synched that store, and after 45 minutes, no orders are appear... [ view more | comment ]

I would like to see the color coded Order Categories have a label (identifier/name of rule) that appears when the color is hovered over. It will make it easier to know what to do with the order on the orders page. We use our to signify International, Temporary Hold, Custom Item needed, etc. This let's users see why the order has not yet shipped. [ view more | comment ]

I paid for shipping last night, i delivered it to the post office, and they told me that it was incorrect. I am unable to do anything now but to pay at the post office which I did. I have my reciept in tow to hopefully get credited for it. What can I do ? Thanks,   [ view more | comment ]

https://www.passportshipping.com/ is an up and coming international carrier and it would be great to have SE integrated with them.    Please consider :)    https://techcrunch.com/2018/10/16/passport-a-customer-service-company-focused-on-shipping-has-raised-3-million-in-seed-funding-from-some-notable-names/ [ view more | comment ]