Shipping Easy wont show orders from volusion for 20+ days

So I have been with SE for quite some time and for some reason it it just stopped pulling orders from my Volusion store on or about July 6th.  I have connect...
  • Face Paint Forum Shop
  • 0 votes
  • 0 comments

Time Format

On the View Order page I'd like to option to display "Shipped" date with a format that includes date/time.  The date format could be a setting where you let ...
  • DermaHarmony
  • 0 votes
  • 0 comments

Need to Add Buyer's Instructions for Shipping an Order into Shipping Easy from Channel Advisor

Need the buyers instructions (special shipping instructions from the buyer) for an order in channel advisor to be added the the notes section for an order th...

Buy Label - Print Label & Packing Slip

1 Click Labels and Packing Slips.  This is the most simple yet frustrating feature. If do the 1 click print I only get the shipping label. (2 different print...

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  • TJ Smith
  • 0 votes
  • 1 comment
  • Answered

GLS Integration

I would like to have the carrier GLS https://www.gls-us.com/ integrated into Shipping Easy. T
  • Mike Crawford
  • 0 votes
  • 0 comments

3rd Address Line for International UPS Shipping Labels

 Would it be possible to get an address 3 line? We get some super long addresses from countries like Turkey and India. I believe this also true of other coun...
  • Bowen Learning Network
  • 0 votes
  • 0 comments

Notification for USPS Priority Mail late delivery

We would like to receive a notification when a USPS Priority Mail shipment has has not been delivered by the estimated delivery date. The notification would ...
  • Teresa LuLaRoe Teresa Hall
  • 1 vote
  • 0 comments

Cubiscan Dimensioner Scale

Have a Cubiscan dimensioner and scale, would like to integrate with ShippingEasy.  Model 150-T.  Ultimately would like to connect only by Ethernet so either ...
  • Steve Durcholz
  • 1 vote
  • 0 comments

Commercial invoices with FedEx

We ship all of our international packages via FedEx and a couple limitations on shipping easy usually prevent us from being able to use your software for int...
  • Oliver Amerigian
  • 1 vote
  • 0 comments

Ebay Standard Envelopes Equivalent for Shipping Easy / Stamps.com

eBay recently came out with their 'eBay Standard Envelope' that allows sellers to ship "trackable" envelopes up to 3 ounces through the USPS.   Link to more ...
  • Clayton Online Sales Inc
  • 1 vote
  • 0 comments

Live Shipping Rates

Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...

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  • Beastmaster Rodeo
  • 0 votes
  • 1 comment
  • Not planned

Add "Update Record" Button on Add Order Screen

Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
  • Kim Crabb
  • 0 votes
  • 0 comments

Do Not Require Clicking of "Update" Next to Weight

If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
  • Kim Crabb
  • 0 votes
  • 0 comments

Autofocus on Search Box When Creating a New Label

When you click Quick Ship / New Label, the cursor doesn't autofocus on the search field, requiring you to click into the field to start searching. When you'r...
  • Kim Crabb
  • 0 votes
  • 0 comments

Make Address Book Searchable and Add a Mass Delete Option

It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...
  • Kim Crabb
  • 0 votes
  • 0 comments

Add new filter or report so i can sort orders by Latest Delivery Date and see if they are delivered on time

I am requesting a new filter or report be available to sort orders by the Latest Delivery Date and then see if they are delivered on time. by viewing the gre...
  • Malelo and Company
  • 1 vote
  • 0 comments

Insure to the value of $ - Amount is incorrect and we accidentally under insure

Our orders come from shift4shop. On the ready to ship page this line appears and auto populates with a value, but you are calculating that value incorrectly....
  • Locked Up RC
  • 0 votes
  • 0 comments

Ability to get shipment reports via API

We currently run daily scheduled shipment reports but we do not get them until next day and it has become a problem because our system keep on warning us tha...
  • DEI Equipment
  • 0 votes
  • 0 comments

COMBINING ORDERS

After combining orders for customers who place multiple, it would be useful to see a list of the orders that were combined for the customer. Right now, after...
  • Tribe Sk8z
  • 0 votes
  • 0 comments

USPS Gift Certificate Flat Rate Envelope generates error message

Choosing USPS Gift Certificate Flat Rate Envelope from packaging causes an error on the print label screen, where the cart gets kicked back to pre-purchase.  

Closed for comments

  • Jordan Neuringer
  • 0 votes
  • 1 comment

Printable Order List

The pick list feature is very useful, but it would be great to be able to also print a list of all open orders. Essentially, a printable version of the order...
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Item Thumbnails on Orders Page

I'd love the option to be able to see small item thumbnails on the orders page. It would make it much easier to see what items are needed at a glance. 
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Passport Scheduler NOT working

Time 12am...  USPS is closed at 12am...... does not allow selection of time. [email redacted]
  • Val Caspaar
  • 0 votes
  • 1 comment

WooCommerce Order Status Not Updated

My store is no longer getting updated when items are shipped from shippingeasy. Did something change in how you are connecting to the REST API? This used to ...

HAL FedEx (Hold at Location)

FedEx has asked that we use the designation "HAL" (hold at location) when shipping to a FedEx location when creating a label. Can this be integrated into Shi...

Closed for comments

  • Rainbow Mealworms
  • 0 votes
  • 1 comment
  • Answered

Please review your USPS rate provider account. - out of sync

For the first time in several years, after logging into my shipping easy account, I am greeted on the dashboard with the message "Please review your USPS rat...

Closed for comments

  • Eric G.
  • 1 vote
  • 1 comment

Allow 2 (or more) categories to be assigned to an order

We categorize all our orders by processing/shipping type. They get assigned a category and the corresponding color (blue="FEDEX rush", red="USPS rush", brown...

Closed for comments

  • Locked Up RC
  • 0 votes
  • 1 comment
  • Answered

Access label image without printing it first

To make it simple, we need to be able to:  "Create Prepaid Return Shipment," go to "Ready to Ship," click "Buy," then go to the order and view the label IMAG...

Closed for comments

  • Blake C
  • 1 vote
  • 1 comment
  • Answered

Hide Removed Orders &/or Orders Imported by Archived Stores from Global Search

Maybe there could be a sorting function added to Global Search to allow it to only display active stores & orders? Also, hiding them from customer profiles w...

Closed for comments

  • paul
  • 0 votes
  • 1 comment
  • Answered

"Awaiting Fulfillment" vs "Awaiting Shipment"

What's the difference between the order statuses of "Awaiting Fulfillment" and "Awaiting Shipment"? How does an order end up in each of those statuses?