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Additional Field Mapping Between Shopify and Shipping Easy
Hello, we are receiving orders from third party platforms (Etsy & Amazon) via Shopify, and then they come into Shipping Easy for shipping. But we need to be ...
Adding UPC to selectable field for Pick List
Hello,
I would like to request that the option to add UPC as a column on the pick list. This will help greatly and allow our picking team to have both the S...
Tracking Tags for repeat customers
I would like to see a feature added to shipping easy where we can be notified when we have repeat customers. Doing so would allow us to write a hand written...
UI/UX Improvements
Dear Support Team,
I would like to provide a suggestion regarding the application's functionalities, specifically concerning some issues that prevent certain...
cancelled account
I think my account was accidently cancelled. Can someone assist me with reinstating it? My account was listed as lularoetabathahouston@gmail.com.
Thanks,
T...
Export Pick List CSV - add data
Hello!
I am requesting an addition to the "Export Pick List CSV - Selected Orders" function.
Can this please be updated to include the phone number for a shi...
"Book time with an expert"
Hello!
I thought you should know that the "book time with an expert" button in ShippingEasy goes to a broken Calendly link. Would love to use this feature, b...
Address Validation is Useless - needs to be better
Testing out platform as we currently use shipstation for 6 years and looking to change. Tested shipping using an address where I left off the apt. number kno...
UPS account linking error
OK have had the same UPS for decades now - looking at different platforms to test out since we are moving away from shipstation. I can test other platforms a...
Prepaid taxes and duties for the UK and Europe
We love the option to be able to have the duties and taxes prepaid for Canada and would love to see it be an option for the UK (especially since the recent c...
Missing Fields from Amazon Store Feeds - Ability to do custom mapping
Some of the fields in ShippingEasy are not mapped correctly to the Amazon store order feed. For example there is a field called buyer-company-name which shou...
UPS - One Balance account
I am logged into my account and my account is indicating
"Shipping easy one balance Carriers: USPS + UPS"
However when I go to browse rates I received the fo...
Add an option to reports
Can we please have the option to get the ORDER CATEGORY added as a field when generating a report? This will be super useful in obtaining data on exact order...
Must my international customer pay import taxes when items are NOT for resale?
My international customer gives my items away to kids, there is no re-selling. Shecifically where do I mark the shipping forms for USPS and FedEx to prevent ...
GoDaddy Integration
We have been using your program for many years now. Currently we changed our website platforms to GoDaddy. Our company now has multiple GoDaddy ac...
TikTok Shop Integration
Hi ShippingEase Development Team,
TikTok Shop is starting to become pretty big and we'd love to be able to integrate it with our other platforms shipping thr...
Expand API capabilities and provide better support
Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation?
Specially for items to update, add, delet...
Add list of shipments to the SCAN Form so they can be printed, or be able to print them
Currently the list of shipments with the tracking numbers is only available if you click on the link Scan Form No. The actual Scan form does not have them. I...
Squarespace integrations: include notes
Hello!
It would be immensely helpful if the integration with Squarespace pulled in notes. Either from a customer, or internal notes on an order, I can work w...
Ability to include cancelled shipments in a report
Currently, the Reports section doesn't show cancelled shipments. It would be really helpful if we could filter by Cancelled shipments and create custom repo...
E-mail Shipping Notifications for Drop Ship Orders
It would be great if you can add a feature to send e-mail notifications with tracking info for drop ship orders. We have purchase orders that are not connect...
Want to reactivate my account
I want to know how do I go about reactivating my account? I canceled it because I wanted to downgrade and didn’t understand how. Now that I’ve had some train...
New Changes & Updates to Software - VERY BAD
The new updates to the ShippingEasy software has actually made my job harder to do. First off, there is no longer an option to create a Manual entry, when I ...
Cleared orders
ShippingEasy is randomly clearing some of our orders. It's extremely intermittent, but I had 2 customers contact us yesterday. Also, I haven't found a way to...
Mercari Integration
I would like to request integration with Mercari.
Manual Orders - Usefulness
Looking at the email update about manual orders here. Nothing looks changed on the manual form. On the manual form... I would like to be able to select "s...
Shipment History - Carrier Options
Please add UPS - Amazon as a filter in the shipment history carrier options
UPS End Of Day/Worldship
Not having an end of day form for ups, the ability to integrate with ups WorldShip or the ability to transmit shipments directly to ups, creating origin scan...
Add Expanded Quantity to Reports
Expanded Quantity from Bundles is clearly something that is already calculated at the Shipping Rule level, I would like to see the option to look at expanded...
Include SKUs on USPS International Mail Labels
It would be great to include the SKUs on International labels the same as they are on domestic labels.
Thank you.