Timetable for integration with BackMarket?

Still looking for seller account integration with Backmarket.  Backmarket works with Shipstation, a sister company opf Shippingeasy, but I would prefer not t...
  • Donald Stotts
  • 0 votes
  • 0 comments

Label Image

The "Label Image" option in "Actions" under Shipment history is disappeared.    We need this function as some website (ebay) won't allow you attach return sh...
  • shipper work
  • 0 votes
  • 0 comments

Show Whether or Not an "International Tax ID" Was Entered for a Shipment

Quite often, a shipper is concerned that they might have forgotten to enter the International Tax ID (VAT, IOSS) before printing the label.  Once the label i...
  • Brigette Almizyed
  • 3 votes
  • 0 comments

Can't Connect to WooCommerce

Just created a new account and I am getting an error of "Error: cURL error 28: SSL connection timeout." every time I try "approve" the connection to my WooCo...
  • JIMMY OWEN
  • 1 vote
  • 1 comment

Add order # to UPS Surepost

Currently, labels printed using UPS Surepost does not show the order #. We print 15-20 labels at a time, and there is no way to tell which label belongs to w...
  • Sultan Alfuraih
  • 0 votes
  • 0 comments

Real-Time Shipping Quotes 2-way Integration Needed

ShippingEasy does not send real-time shipping quotes back to ecommerce platforms so that they can charge the correct $shipping to the customer.This is a majo...
  • Winston Kao
  • 0 votes
  • 0 comments

Commercial Invoice Customs Form Sale Price

This is in regards to international sales. When products are sold at a sale price the commercial invoice does not reflect the sale price. The customer is the...
  • Joe Skinner
  • 1 vote
  • 0 comments

Intl Large Envelope/Flat - Merchandise

I attempted to ship small merchandise from USA to Australia today. Selected USPS-One Balance and Intl Large Envelope/Flat - Merchandise from the drop down li...
  • Dennis Sadowski
  • 0 votes
  • 0 comments

dry ice option

please add dry ice option!!! 
  • Jacky Quattrone
  • 0 votes
  • 0 comments

Add a Shipment History easy button, same as your new Shipping/Create Label button

Hello, can we put in a request? The same way you the new "Create Label > New Label / Return Label" button and pop up on the left side Shipping menu...can you...
  • Admin Admin
  • 0 votes
  • 0 comments

Assigning Orders to Manual Stores

I have multiple manual stores, which I only ship to infrequently. I'd like to be able to add a manual order using the drop down "Add Orders" > "Add Manual Or...
  • Courtney Kelley
  • 0 votes
  • 0 comments

Allow user data from Store integration to replace existing INV, PO, REF, DEPT on FedEx/UPS Shipping Label

This request is similar to: https://support.shippingeasy.com/hc/en-us/community/posts/4407618337307-add-the-additional-line-for-the-customer-reference-number...
  • Dean Warner
  • 1 vote
  • 0 comments

Complete Shipping Report Export - Problem

When running the Complete shipping report the input for the Length, Width and Height of the box are rounded to a whole number.  Using USPS (flat rate Green) ...
  • Chester Mills
  • 0 votes
  • 0 comments

Providing Dimensions in batches

When batching priority orders with different dimensions, the items dimensions are not autofill for those items and it seems as dimensions are omitted. Could ...
  • Cuong Everyday
  • 0 votes
  • 0 comments

Issues with Paying and Printing lables

I just did this yesterday so I have no idea why I am having this issue today, but I added the amount of money needed to my One Balance account so I could "pa...
  • Tiffani Youngvorst
  • 0 votes
  • 0 comments

Integrate with Dsco

I am partnering with Chewy.com and they use Dsco for inventory/order management. I have to upload orders from Dsco via bulk upload onto Shipping Easy, and it...
  • Caleb Bernardy
  • 0 votes
  • 0 comments

Include Commercial Invoice with the shipment confirmation email.

Everyday more international customers are requesting that we provide them with their Commercial Invoice to process their packages through customs.  Providing...
  • Maria Farulo
  • 2 votes
  • 2 comments

can you create a search function for the customer addresses added within your settings

We have thousands of customer addresses because we have been using ShippingEasy for several years. Can you create a Search function within the Settings/Custo...
  • Joseph Feick
  • 1 vote
  • 3 comments

Shipment Insurance that saves time and money

    JOE GASPER Mar 20, 2022, 9:19 AM CDT File a USPS Insurance Claim | How ToYou can file an insurance claim for loss or damage in the event that your insure...
  • Joseph Gasper
  • 0 votes
  • 0 comments

Shipping Rules do not allow Carrier Insurance to be automated

I wish we could automate the selection of carrier insurance on high value packages. If you setup a shipping rule to "set shipment insurance based on order to...
  • Stephen Dutson
  • 0 votes
  • 0 comments

Multiple Packages on UPS One Balance

We could really use the ability to add multiple packages on a shipment when using UPS One Balance.  There are other shipping platforms that offer this option...
  • Kristin Sundin
  • 1 vote
  • 0 comments

Sendle

I would like to see a ShippingEasy Sendle integration. I know there are other shipping platforms that integrate with them, and they have great prices on ship...
  • Tiffany Gardner
  • 2 votes
  • 2 comments

Email Notifications for Users

I would like to be able to create a rule, that when a certain product is ordered, a certain country is the shipping address, or anything similar, that a user...
  • James Esch
  • 1 vote
  • 0 comments

Automation of shipping rates

I enjoy many of the features of the ShippingEasy software. However, I think that it is unnecessary to have to click on USPS (carrier), then click on SERVICE,...
  • Josh Hege
  • 3 votes
  • 1 comment

Most orders not importing from Woocommerce

I am having trouble with the bulk of my orders not importing into shipping easy from woocommerce and having to do them manually. Looking over the last 30 day...
  • Dan Lehky
  • 0 votes
  • 0 comments

Tracking does not update back in Shopify when label is duplicated and the old one is cancelled

It would be very helpful if labels that were duplicated and the old label canceled would update in Shopify so we could have the most accurate tracking for ou...
  • Bernard Perry
  • 2 votes
  • 0 comments

FedEx shipments over $2500.00 No ability to enter the ITN number in ShippingEasy

Currently ShippingEasy does not allow the ACE ITN number to be entered for export shipments with a value over $2500.00. This forces us to use FedEx.com for e...
  • Stanley Smith
  • 0 votes
  • 0 comments

How to turn off automatic GlobalPost

Our international shipments (through shippingeasy.com account) now automatically get sent through GlobalPost and our experience thus far is that it adds sign...
  • Randall Hertzler
  • 0 votes
  • 2 comments

Product Options to Carry Over to Shipments on Manual Orders

Did you know that when manually creating an order, and if your product has "options" added when manually creating that order, that those "options" do not car...
  • Daz King
  • 0 votes
  • 0 comments

Export Customer Address

I need to send all my customers a postcard, is there some way to export my complete customer address list so I can print address labels? 
  • Mary Alioto
  • 0 votes
  • 0 comments