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Connecting to Store
Hello,
When I try to reconnect to my store, I get sent to a page of a little Robot and it states "Hate it when this happens! The application encountered an ...
Ability to purchase USPS labels through Amazon, instead of Shipping Easy.
I am wanting to be able to purchase USPS labels through Amazon's account (like we were shipping through Amazon without an inventory management system), but o...
UPS bill for charges on items I have not sent
I received an invoice from UPS for charges on packages that I never sent. It seems impossible to contact a person here to talk to about closing my account an...
USPS rate provider account. - out of sync. Problem
Hello,I have been trying to send packages regularly through ShipEasy but for the last month or so my primary carrier (USPS) has been "out of sync" which caus...
Paypal orders not syncing
My Paypal orders are no longer syncing. My last paypal order that synced was on June 27, 2021. I have checked that Paypal is listed as "Connected" and that t...
Issues with Post Purchase Fulfillment Holds
Our merchants have been discussing issues with ShippingEasy and our app One Click Upsell from the Zipify team.
In May, Shopify rolled out a new fulfillment ...
Automatic Tracking for all orders that have not been delivered
So I am trying to find a program that will automatically go through all of our tracking numbers for the orders we ship out. The program would keep track of a...
Create new order from previous shipment (w/ different items on the order)
eBay is my primary sales platform.
If a customer says part of their order was missing/damaged, I'll ship them a replacement accessory/cable/etc. But there's ...
Refund won't go through
I made an error and created double shipments, I shipped one but it won't let me cancel the other and get my refund. Say's too old and it was only the end of ...
dry ice option
Possible to add a "dry ice" option? we ship dry ice shipments and this feature is currently unavailable in shipping easy.
Woocommerce Constantly Disconnecting
Woocommerce is constantly showing as Disconnected. I'll attempt a bunch of reconnects or activating an archived (or new) store with no success. Then I'll r...
shipping options
I would like to be able to compare shipping options side by side. We use One Balance USPS, One Balance UPS and our own UPS account. Right now we have to swit...
fractional quantities for customs form from xcart
We sell in portions of a yard. ShippingEasy automatically increases fractional quantities to 1 which means that the value of the order with respect to custo...
Order by Warehouse Bin
Hey guys, I would like to be able to sort the packing slip by the Warehouse Bin column. I don't really print pick lists, I print the packing slip for each o...
Saturday Delivery in Shipping Rules
I got a call from an upset customer about paying for Next Day Air, but because they had ordered it on a Friday they did not receive it until Monday. I wante...
Print Amazon billed shipping labels through SE
We like many others have stopped using SE labels in favor of Amazon billed labels to try to minimize losses that Amazon absorbs. The SE label with SKU/item n...
Uncouple Carrier/Service/Package in Shipping Rules
Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
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I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests...
Shipping Easy wont show orders from volusion for 20+ days
So I have been with SE for quite some time and for some reason it it just stopped pulling orders from my Volusion store on or about July 6th. I have connect...
Time Format
On the View Order page I'd like to option to display "Shipped" date with a format that includes date/time. The date format could be a setting where you let ...
Need to Add Buyer's Instructions for Shipping an Order into Shipping Easy from Channel Advisor
Need the buyers instructions (special shipping instructions from the buyer) for an order in channel advisor to be added the the notes section for an order th...
Buy Label - Print Label & Packing Slip
1 Click Labels and Packing Slips.
This is the most simple yet frustrating feature. If do the 1 click print I only get the shipping label. (2 different print...
GLS Integration
I would like to have the carrier GLS https://www.gls-us.com/ integrated into Shipping Easy. T
3rd Address Line for International UPS Shipping Labels
Would it be possible to get an address 3 line? We get some super long addresses from countries like Turkey and India. I believe this also true of other coun...
Notification for USPS Priority Mail late delivery
We would like to receive a notification when a USPS Priority Mail shipment has has not been delivered by the estimated delivery date. The notification would ...
Cubiscan Dimensioner Scale
Have a Cubiscan dimensioner and scale, would like to integrate with ShippingEasy. Model 150-T. Ultimately would like to connect only by Ethernet so either ...