Commercial invoices with FedEx

We ship all of our international packages via FedEx and a couple limitations on shipping easy usually prevent us from being able to use your software for int...
  • Oliver Amerigian
  • 0 votes
  • 1 comment

Ebay Standard Envelopes Equivalent for Shipping Easy / Stamps.com

eBay recently came out with their 'eBay Standard Envelope' that allows sellers to ship "trackable" envelopes up to 3 ounces through the USPS.   Link to more ...
  • Jacob Clayton
  • 0 votes
  • 1 comment

Live Shipping Rates

Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...

Closed for comments

  • Tim Tippmann
  • 0 votes
  • 1 comment
  • Not planned

Add "Update Record" Button on Add Order Screen

Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
  • Kim Crabb
  • 0 votes
  • 0 comments

Do Not Require Clicking of "Update" Next to Weight

If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
  • Kim Crabb
  • 0 votes
  • 2 comments
  • Completed

Autofocus on Search Box When Creating a New Label

When you click Quick Ship / New Label, the cursor doesn't autofocus on the search field, requiring you to click into the field to start searching. When you'r...
  • Kim Crabb
  • 0 votes
  • 0 comments

Make Address Book Searchable and Add a Mass Delete Option

It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...

Add new filter or report so i can sort orders by Latest Delivery Date and see if they are delivered on time

I am requesting a new filter or report be available to sort orders by the Latest Delivery Date and then see if they are delivered on time. by viewing the gre...
  • alan malelo
  • 0 votes
  • 0 comments

Insure to the value of $ - Amount is incorrect and we accidentally under insure

Our orders come from shift4shop. On the ready to ship page this line appears and auto populates with a value, but you are calculating that value incorrectly....
  • Patrick Norton
  • 0 votes
  • 0 comments

Ability to get shipment reports via API

We currently run daily scheduled shipment reports but we do not get them until next day and it has become a problem because our system keep on warning us tha...
  • Greenacres Location
  • 0 votes
  • 0 comments

COMBINING ORDERS

After combining orders for customers who place multiple, it would be useful to see a list of the orders that were combined for the customer. Right now, after...
  • DJ Shipley
  • 0 votes
  • 0 comments

USPS Gift Certificate Flat Rate Envelope generates error message

Choosing USPS Gift Certificate Flat Rate Envelope from packaging causes an error on the print label screen, where the cart gets kicked back to pre-purchase.  

Closed for comments

  • Jordan Neuringer
  • 0 votes
  • 1 comment

Printable Order List

The pick list feature is very useful, but it would be great to be able to also print a list of all open orders. Essentially, a printable version of the order...
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Item Thumbnails on Orders Page

I'd love the option to be able to see small item thumbnails on the orders page. It would make it much easier to see what items are needed at a glance. 
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Passport Scheduler NOT working

Time 12am...  USPS is closed at 12am...... does not allow selection of time. [email redacted]
  • Val Caspaar
  • 0 votes
  • 1 comment

WooCommerce Order Status Not Updated

My store is no longer getting updated when items are shipped from shippingeasy. Did something change in how you are connecting to the REST API? This used to ...
  • Doyle Fritts
  • 0 votes
  • 0 comments

HAL FedEx (Hold at Location)

FedEx has asked that we use the designation "HAL" (hold at location) when shipping to a FedEx location when creating a label. Can this be integrated into Shi...

Closed for comments

  • Gillian Spence
  • 0 votes
  • 1 comment
  • Answered

Please review your USPS rate provider account. - out of sync

For the first time in several years, after logging into my shipping easy account, I am greeted on the dashboard with the message "Please review your USPS rat...

Closed for comments

  • Eric G.
  • 0 votes
  • 1 comment

Allow 2 (or more) categories to be assigned to an order

We categorize all our orders by processing/shipping type. They get assigned a category and the corresponding color (blue="FEDEX rush", red="USPS rush", brown...

Closed for comments

  • Patrick Norton
  • 0 votes
  • 1 comment
  • Answered

Access label image without printing it first

To make it simple, we need to be able to:  "Create Prepaid Return Shipment," go to "Ready to Ship," click "Buy," then go to the order and view the label IMAG...

Closed for comments

  • Blake C
  • 0 votes
  • 1 comment
  • Answered

Hide Removed Orders &/or Orders Imported by Archived Stores from Global Search

Maybe there could be a sorting function added to Global Search to allow it to only display active stores & orders? Also, hiding them from customer profiles w...

Closed for comments

  • paul
  • 0 votes
  • 1 comment
  • Answered

"Awaiting Fulfillment" vs "Awaiting Shipment"

What's the difference between the order statuses of "Awaiting Fulfillment" and "Awaiting Shipment"? How does an order end up in each of those statuses?
  • Jed Galbraith
  • 0 votes
  • 0 comments

Didn't receive a refund

The other day I made three shipments.  For some reason I kept getting labels with no to address on them.  So I made three attempts.  I canceled two shipments...

Closed for comments

  • Cindy Small
  • 0 votes
  • 1 comment
  • Answered

Request For Automated Email option for Bless email sign up form submissions

I would like to request the ability to set up an automatic email campaign to be able to send to people who sigh up on our website to join our email list. Rig...

Closed for comments

  • Sofia Rae Bishop
  • 0 votes
  • 1 comment
  • Answered

Fed Ex billing different than what Shipping Easy states the charge is.

Why am I constantly billed a different amount (higher) than what Shipping Easy quotes and charges me?

Closed for comments

  • Dan Blessing
  • 0 votes
  • 1 comment
  • Answered

Sellbrite Integration

Please integrate with Sellbrite...soon!!!

Closed for comments

  • Kathy Weatherman
  • 0 votes
  • 1 comment
  • Answered

Add Pick List Column/Sort option for Product Size/variations

We are an apparel company on Bigcommerce, so all our products have size variations. Size/Product Variation is not available as a column for Pick lists When t...

Closed for comments

  • Kevin Rosario
  • 0 votes
  • 1 comment
  • Answered

MAKE UPLOADING/IMPORTING YOUR BUNDLED SKU's EASIER

IF YOU NEED TO BUNDLE YOUR SKUS, SO THAT THERE IS A PARENT AND CHILD SKU VARIATION, BASICALLY ANYONE WHO HAS PRODUCTS WITH VARIATIONS WILL NEED TO DO THIS, A...

Closed for comments

  • Maureen Keough
  • 0 votes
  • 1 comment
  • Answered

UPS International Has 3 Address lines 35 chr ea. ShippingEasy only has two 47 chr ea.

Shipping into Central & South America, requires all of the character spaces and lines available. When entering on the ShippingEasy platform, it only gives yo...
  • David Eldredge
  • 0 votes
  • 0 comments

Int'l Package Returned To Me

Recently purchased and shipped out an Int'l package but it was returned to me due to missing customs forms. Cannot request refund because it was already scan...

Closed for comments

  • Loan Pham
  • 0 votes
  • 1 comment
  • Answered