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International package returned to me.
Recently purchased and shipped out an international label (1Z0X3V576782400248) but it was returned to me because I did not include customs forms (my fault). ...
Send in Drop Ship Orders
I have several orders daily that need to go to a drop shipper that we use. I would love to have a way to click on these items and then be able to send them t...
UPS voided over a month ago but no refund issued
Hello,
I created and canceled a UPS label (1Z8E947F1290552109) on February 24, 2021 but I still have not received the refund. How can I check the status or r...
Search for products in POs
Feature: search for products in POs by name, sku, upc and set a time period and PO status.
When in the PO section, it would be nice if I could search for pro...
Manual Order, Ship from Zip Code option
Sometimes you need to create a label from point A to point B that is not one of your registered store locations. USPS allows for a ship from zip code to corr...
Ebay order not syncing
One ebay order isn't syncing even though the following order from ebay for the same item synched fine. I already tried to click the sync button, wait several...
Orders Feature, Workflow improvement suggestion
I would like to be able to check off items within orders that have been pulled for packing and maintain that information on the orders page.
This would help...
Shopify Fulfillment API
Shipping Easy has not updated to comply with the new Shopify Fulfillment API requirements as of March 1, 2020. This is a deal-killer for us and could easily...
No orders showing on orders screen.
There's a strange mis match between the number of orders on our dashboard that need to be shipped (22 orders) and the process orders page (0). What is going ...
Dymo 450 runs labels through but nothing on the label
Dymo 450 runs labels through but nothing on the label. If i do a windows test page it will print on label but i cannot print a label from the the Dymo versio...
Printing Blank label instead of detail selected
I have been using my LabelWriter 450 on Windows 10 with no problem. Today I selected an address label to print (the same label as I printed two days ago) and...
Unable to login or even load sign in page.
All day I have been unable to log in or even load the log in page. I have cleared cache, downloaded firefox, tried another computer.
However on mobile I can...
Is ShippingEasy down?
I can’t even get to the login page.
Gift Wrap Type: Amazon Integration
There is no way for packing slips to show the "Gift Wrap Type" from Amazon orders. Currently ShippingEasy only pulls the information from Amazon for a "Gift...
Feature Request: Etsy Gift Wrap Integration
I'm not sure if this is possible with the Etsy API, but it would be really great if there was a way to tell if the buyer purchased gift wrap or not. As of no...
Postage purchase failed because: Payment Server rejected the payment.
I have been trying to purchase (top up) my One balance account for 2 days now and tried several different credit cards with no success. I continually get th...
Amazon Poland Integration Feature Request
Hey guys,
Amazon has recently branched out to Poland and many sellers who have UK, Germany, France, Spain and Italy listings were AUTOMATICALLY set up by Ama...
Scan QR Codes at the Post Office
Help us decide if this is valuable functionality!
ShippingEasy is evaluating offering QR codes that can be scanned at the Post Office. We would email you a ...
Add Product Type to packing slip
How do i add a column with the "product type" associated with the line item that was ordered?
For packing slips
Shopify
USPS rate incorrect
When I put in a Domestic USPS First Class Large Envelope weighing 5oz size 10.5x7x.5, I get the wrong cost, it's like 2x as much as it should be (I think 3.6...
Error adding UPS to One Balance
I tried to add UPS to One Balance, but after filling out all the fields, I'm getting an error message "Error submitting the form. Please try again." Any help...
Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2
Having this error when purchasing postage. Re-entered the credit card info and checked with credit card company and all is good. Is this a technical issue ...
Unable to purchase postage despite One Balance being sufficient
Not a common bug, but I've had it occur at least twice while using this service.
I've added the exact amount required for my labels into my One Balance. The...
Purchase Failed
Hello Support -
I recently updated my card, but it's a card I have used previously to buy postage and now it's giving me this error...
Account exception Exc...
Walmart integration issues
I continue running into the issue of new orders (acknowledged in Walmart's portal) not showing up in Shipping Easy. I have integrated and it says they are c...
ThriveCart
Is there a way to hook up ThriveCart to ShippingEasy? I don't see it in the list of integrations. Is there a work-around?
Feature request
It would be helpful to have my $ balance visible and be able to add funds without having to go and click on "One Balance and Carriers" to see my balance and ...
Distaste with This Business
I decided to try out this shipping service to streamline my shipping but all it has really done is create a huge problem for me. Firstly, unless I pay more m...
Walmart Integration -- Orders failing to sync
I continue running into the issue of new orders (acknowledged in Walmart's portal) not showing up in Shipping Easy. I have integrated and it says they are c...
Reinstate Cancelled Account
I wanted to reinstate my account but i can't find where or how to do so. I have been searching for 20 minutes and can't even find a number to call for help.....