Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2

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Having this error when purchasing postage.  Re-entered the credit card info and checked with credit card company and all is good.  Is this a technical issue at your end?  Can you notify me instead of keep trying.  I have a Starter account.  Thank you.

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Hi,

Thanks for taking the time to post to our Community Forum. A member of our Customer Success team will be reaching out to you directly. You might also find the answers to your questions in our Support Center.

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