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Integration with Pinnaclecart
I need a direct integration with Pinnaclecart. This would let me move all of my sales platforms to one shipping and email marketing site and make life much e...
EU VAT -- identify which packages need to have tax ID assigned
Our staff will find it difficult to identify:
1-Which packages are going to EU countries AND
2- Which packages meet the value requirements that means we coll...
Customer tags to show on packing slips
Hello There,
Showing customer tags on packing slips will help everyone to know their customers by simply looking at the packing slip. Please work on it guys
...
Requesting to integrate OrangeDS into ShippingEasy
We would like to start shipping with OrangeDS on ShippingEasy.
Shippingeasy has a great inventory and printing orders functions but the only issue is that we...
Not Allowing Customers To Change Address Without Shipper Approval
Can you please work with UPS to add a function that will not allow a customer/recipient to change or forward an address without the shippers approval. This c...
Out of Sync One Balance for USPS
Hello! I recently encountered an error when trying to ship a package. USPS has disappeared from my list of carriers. The dashboard shows I need an update to ...
How to send tracking info to Paypal?
Paypal recently limited our account because 2 customers complained that they did not receive their packages (USPS had delays). Paypal then restricted our acc...
Shipping Easy Down?
Hey is Shipping Easy down? Trying to get shipments out and can't because it's non-responsive?
Option to not Import "Local Pickup" Shopify orders
Shopify "local pickup" orders that do not have a shipping address listed even are imported into my orders list on ShippingEasy
I've accidentally shipped them...
Training and set up call
Looking for Nick Sonnier.I have a Zoom call in 15 minutes and can't find any of your contact information or the Zoom login. Please help!Lori
One Click Upsell Post Purchase Upsell Issues
We have 15 brands that we have now all migrated over to Shipping Easy -- unfortunately, we weren't aware that Shipping Easy has NOT updated their API to be c...
One Balance Error - Disconnected - Can't Add Money, Delete One Balance or Find an Email or Phone for Support
One Balance Multiple Errors - ShippingEasy Please Help
I'm so pissed. How does Shipping Easy have zero support for Starters? I have spent hours on hours l...
Support Scale/Weight Readings in Add Additional Packages Window
The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
Want To Change "Warehouse Bin" Header Text on Packing Slips
It would be awesome if on the packing slips we could change the Warehouse Bin text to something else. For example, we would like to rename it to "Row".
The r...
add CLEARENCE - final sale in Shipping Easy on the product would be helpful.
I tried under Attribute, but it doesn't save it. I'm having sales to move old inventory. It would be helpful if it was on the packing slip so the customer ...
Link Shipping History name/address to the saved name/address file for manual orders
Some customers place an order in BigCommerce for a first purchase and later place a phone call or email to request an additional item without going through B...
Shipping Rule To Select Cheapest Option
With USPS, FedEx and UPS all fighting to gain our business, I think it would be great for us to be able to setup a shipping preset for each package type w/ e...
CommerceHub Integration
Can you please set up integration with CommerceHub? We sell through Home Depot, Bed Bath and Beyond, Macys, Lowes, and JC Penney through there, but we are st...
Action Rule off of Combining Orders
When I combine orders, either always set the packing slip to be printed, or set an order tag/classification of some sort that it is a combined order. I run i...
Order Numbers Associatedwith Combination
When I combine orders, a field or note that tells me the order numbers associated to that combined order.
Custom Fields for Sort/Order Data
I wanted to upload custom field 1 and 2 to products but it's not an option. I need them to create a custom sort of my orders as well as to display stock leve...
Add customers email address to Customs Form and Shipping Label (If needed)
We upload our international customers email address and would like the option of including it on the customs form and possibly the shipping label. It would ...
Out of sync error on USPS One Balance
I have been trying to send packages regularly through ShipEasy but for the last month or so my primary carrier (USPS) has been "out of sync" which cause me t...
how to obtain refund for USPS-shipped package to Australia, service suspension
Hi,
I shipped a package to Australia nearly 3 months ago via USPS Priority Mail. In that time, service has been suspended to Australia. The conclusion of m...
Shipping Presents Not Populating Pull Down
I have multiple shipping presets defined however none of them are populating the pull down when I am trying to select one so I may buy a label. There had b...
"We are temporarily unable to retrieve the value of your One Balance account"
Getting this error when trying to purchase labels. Any helpp?
Bug that needs fixing
If I use the "parse address" option when creating a manual order, then the drop-down options for things like SKU and date selection don't appear like they do...
Automatic ETD On/Off
Some countries don't support "Electronic Trade Documents (ETD)"So the label won't print unless I disable "Electronic Trade Documents (ETD)" and then I have t...
Item Name Display
Hey Team, if there's a way to display all the item names on the main screen without having to click the order number everytime the customer orders more than ...
Why can't the "Automatically refill my balance" just pay the required amount?
I've always had a huge issue with this auto-pay function. If I'm checking out postages that is 20 dollars over my balance, then the order just gets kicked b...