billing to foreign UPS account

Shipping Easy does not allow to bill to Canada UPS account for customs brokerage although it has no issue on ups.com. Can you enable billing to UPS accounts ...
  • Sales Dept
  • 0 votes
  • 0 comments

Show a customer paid for Gift Wrap and Show Gift Message for Etsy

It would be extremely helpful if we could see that a customer paid for giftwrap on our packing slips. It is not a mapped field and we have to spend a bunch o...
  • Thomas Mcgee
  • 0 votes
  • 0 comments

UPS Carbon Neutral Offset

I'd like to be able to select the option for Carbon Neutral Offset on our UPS shipments.  This is in great demand from our customers. We currently use Shippi...
  • Aaron Martray
  • 0 votes
  • 0 comments

Please bring back published price

Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
  • Mark Vieau
  • 1 vote
  • 2 comments

Feature Request - Please bring back the "published price" listed on the Ready to Ship page

Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
  • Mark Vieau
  • 1 vote
  • 0 comments

Transactional data

I'd like to be able to get a csv file containing all transactions for all products, similar to what is shown in the Product Catalog History.  That way I can ...
  • Ted Slotwinski
  • 0 votes
  • 0 comments

Facebook Shop Integration

Hello! I'd love to know if there is an easy way to integrate with Facebook Shop to manage all orders in shipping easy, Thank you so much in advance,  
  • Diego Graterol
  • 3 votes
  • 6 comments

Disallow Order Removal

Would it be possible to disallow a user from removing an order? This feature is particularly catastrophic and a disgruntled employee could select all orders ...
  • David Samani
  • 1 vote
  • 0 comments

Adjusting original order for Exchanges

I have to make a NEW ORDER for exchanges when shipping.  I wish the product and/or sizing/color could be changed on an original order to reship instead of ha...
  • Shelly Coby
  • 0 votes
  • 0 comments

Add New Order - with 2 Shipping Easy Stores

When I need to add an order with my 2nd store it takes a lot of changing to get the logo, etc for the secondary store, then going back and changing everythin...
  • Shelly Coby
  • 0 votes
  • 1 comment

Feature request- make Pick List export file downloadable

My pick list has gotten lost somewhere in the ether a few times, causing a lot of work for me to manually pull up each order and write down the things they o...
  • Julia Kahlig-Garuba
  • 0 votes
  • 0 comments

"An error was encountered while processing your request." while adding UPS to One Balance

Whenever I try adding UPS to One Balance I get the following error:     "An error was encountered while processing your request. Please try again later."
  • Shaun Farol
  • 0 votes
  • 1 comment

Automatic Overdraft Protection charge

I received an Automatic Overdraft Protection charge notice, so apparently I was upcharged for a  package I shipped.  The email doesn't give any reason for th...

Closed for comments

  • David DiGiacomo
  • 0 votes
  • 1 comment
  • Answered

Need ability to manage product prices across several stores

I would love to be able to have a product and tell ShippingEasy the price I want it to be in each of my stores. Some stores have different pricing, so it mak...
  • Scott Simonsen
  • 0 votes
  • 0 comments

Feature Requests

We would like to have the DHL standard box and envelope sizes added to the options in set-up.  Having the capability of quickly choosing a box or envelope si...
  • Ryan mohr
  • 0 votes
  • 0 comments

API Access to UPS OneBalance Rate for our shops

I am posting the same thing as another user because he was spot on. This is exactly  what I need. "Is there ever going to be a feature where the API will com...
  • Laurie Laskiwski
  • 1 vote
  • 1 comment

Add Weight Variable for Packing Slip

Please add a variable for weight so we can add it to the packing slip.  The data is already in there.  We just need a variable to pull it.
  • Stephen Bender
  • 1 vote
  • 0 comments

USPS- Out of Sync error

Hi there, My USPS rates aren't showing up when I create a shipment. I get the error "Carrier Unable to Provide Rates". Anyone else facing this?Thanks for you...
  • Shubham Issar
  • 0 votes
  • 0 comments

Feature Request - Carrier

My company would like to have UPS Worldwide Economy compatible with ShippingEasy.
  • Dominic Palazzolo
  • 1 vote
  • 0 comments

ADD PRINT BOUND MATTER

PLEASE ADD PRINTED BOUND MATTER AS AN OPTION TO PRINT OTHER PLATFORMS I SHIP WITH OFFER THIS OPTION AND ITS VERY COST EFFECTIVE.  THE ITEM I AM SHIPPING DO N...
  • joseph sherman
  • 0 votes
  • 0 comments

No option for SCAN USPS form

The guides are in a 404 and I see no option to create a SCAN USPS Form from my shipments page nor any other page...
  • Daryl Kirchen
  • 0 votes
  • 0 comments

Incorrect custom information transmitted

My international package was returned because the electronic customs information transmitted   is not the same than what I entered on my custom forms in ship...
  • ute schwemmer
  • 0 votes
  • 0 comments

international package returned - customs info missing

Hello , My package to Australia was returned  to me for insufficient content description. Apparently the electronic submitted custom label had different info...
  • ute schwemmer
  • 0 votes
  • 0 comments

Automate DDP labels for UK shipments like Shipstation does.

  • Maria Farulo
  • 0 votes
  • 0 comments

Updated Split Order Screen

9-17-21   1. Can Ship Easy email and post on their site when they update the software, so their customers are aware?! 2. I hate the new split-screen. It was ...
  • Ken Sheintoch
  • 0 votes
  • 0 comments

Postal Processing Facility

We've recently noticed a change to all international USPS shipping labels, as of Friday September 3. All our international labels are being directed to "Post...

Closed for comments

  • Andrea Demonakos
  • 0 votes
  • 1 comment

OneBalance account has math error, missing funds

This error occurred on August 18. Attached is a copy of the report - the numbers just don't add up. When I signed it that day, the balance shown to me was -$...

Closed for comments

  • Karin Kallmaker
  • 0 votes
  • 1 comment

Add shipping rule to assign tax ID (IOSS, VAT, etc)

You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example. It would be extremely ...
  • Dyami Caliri
  • 6 votes
  • 6 comments

Ready To Ship Page Layout

A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
  • Eric Norbut
  • 0 votes
  • 0 comments

Shipment Callback Authentication Failing

I have a website where I've implemented the ShippingEasy PHP library to receive shipping notification via webhook. ShippingEasy is reaching the correct URL b...
  • Chris Tracewell
  • 0 votes
  • 0 comments