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billing to foreign UPS account
Shipping Easy does not allow to bill to Canada UPS account for customs brokerage although it has no issue on ups.com. Can you enable billing to UPS accounts ...
Show a customer paid for Gift Wrap and Show Gift Message for Etsy
It would be extremely helpful if we could see that a customer paid for giftwrap on our packing slips. It is not a mapped field and we have to spend a bunch o...
UPS Carbon Neutral Offset
I'd like to be able to select the option for Carbon Neutral Offset on our UPS shipments. This is in great demand from our customers. We currently use Shippi...
Please bring back published price
Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
Feature Request - Please bring back the "published price" listed on the Ready to Ship page
Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
Transactional data
I'd like to be able to get a csv file containing all transactions for all products, similar to what is shown in the Product Catalog History. That way I can ...
Facebook Shop Integration
Hello! I'd love to know if there is an easy way to integrate with Facebook Shop to manage all orders in shipping easy,
Thank you so much in advance,
Disallow Order Removal
Would it be possible to disallow a user from removing an order? This feature is particularly catastrophic and a disgruntled employee could select all orders ...
Adjusting original order for Exchanges
I have to make a NEW ORDER for exchanges when shipping. I wish the product and/or sizing/color could be changed on an original order to reship instead of ha...
Add New Order - with 2 Shipping Easy Stores
When I need to add an order with my 2nd store it takes a lot of changing to get the logo, etc for the secondary store, then going back and changing everythin...
Feature request- make Pick List export file downloadable
My pick list has gotten lost somewhere in the ether a few times, causing a lot of work for me to manually pull up each order and write down the things they o...
"An error was encountered while processing your request." while adding UPS to One Balance
Whenever I try adding UPS to One Balance I get the following error:
"An error was encountered while processing your request. Please try again later."
Automatic Overdraft Protection charge
I received an Automatic Overdraft Protection charge notice, so apparently I was upcharged for a package I shipped. The email doesn't give any reason for th...
Need ability to manage product prices across several stores
I would love to be able to have a product and tell ShippingEasy the price I want it to be in each of my stores. Some stores have different pricing, so it mak...
Feature Requests
We would like to have the DHL standard box and envelope sizes added to the options in set-up. Having the capability of quickly choosing a box or envelope si...
API Access to UPS OneBalance Rate for our shops
I am posting the same thing as another user because he was spot on. This is exactly what I need.
"Is there ever going to be a feature where the API will com...
Add Weight Variable for Packing Slip
Please add a variable for weight so we can add it to the packing slip. The data is already in there. We just need a variable to pull it.
USPS- Out of Sync error
Hi there, My USPS rates aren't showing up when I create a shipment. I get the error "Carrier Unable to Provide Rates". Anyone else facing this?Thanks for you...
Feature Request - Carrier
My company would like to have UPS Worldwide Economy compatible with ShippingEasy.
ADD PRINT BOUND MATTER
PLEASE ADD PRINTED BOUND MATTER AS AN OPTION TO PRINT OTHER PLATFORMS I SHIP WITH OFFER THIS OPTION AND ITS VERY COST EFFECTIVE. THE ITEM I AM SHIPPING DO N...
No option for SCAN USPS form
The guides are in a 404 and I see no option to create a SCAN USPS Form from my shipments page nor any other page...
Incorrect custom information transmitted
My international package was returned because the electronic customs information transmitted is not the same than what I entered on my custom forms in ship...
international package returned - customs info missing
Hello , My package to Australia was returned to me for insufficient content description.
Apparently the electronic submitted custom label had different info...
Updated Split Order Screen
9-17-21
1. Can Ship Easy email and post on their site when they update the software, so their customers are aware?!
2. I hate the new split-screen. It was ...
Postal Processing Facility
We've recently noticed a change to all international USPS shipping labels, as of Friday September 3.
All our international labels are being directed to "Post...
OneBalance account has math error, missing funds
This error occurred on August 18. Attached is a copy of the report - the numbers just don't add up. When I signed it that day, the balance shown to me was -$...
Add shipping rule to assign tax ID (IOSS, VAT, etc)
You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example.
It would be extremely ...
Ready To Ship Page Layout
A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
Shipment Callback Authentication Failing
I have a website where I've implemented the ShippingEasy PHP library to receive shipping notification via webhook. ShippingEasy is reaching the correct URL b...