Shopify Sync Bugs/Requests: Sync partially-fulfilled orders, Do not sync held orders, sync order updates.

Hi Shipping Easy,  We switched over to your platform from PirateShip about a 3 weeks ago and have been mostly happy with the changes and additional functiona...
  • Stephen Chung
  • 0 votes
  • 1 comment

Support Phone Number

Why can't I see the support phone number and why isn't the chat available? 
  • Christine Ciffa
  • 0 votes
  • 6 comments
  • Answered

Wix Integration

Request wix integartion capability. This is smart business. I suggest you do it quick or loose some of us to shippo
  • brian paddock
  • 0 votes
  • 0 comments

Estimated Delivery Date Functionality for UPS/FedEx

UPS has rolled back its Next Day Air service in rural areas across the states. However, their Next Day Air service can still be selected, and the package wil...
  • Brock Adams
  • 1 vote
  • 0 comments

feature request - ability to enter any custom shipp from address

When creating manual orders or return labels, one of the addresses currently has to be one of the Ship From addresses in the settings.  Could we get the abil...
  • Troy Covrig
  • 1 vote
  • 2 comments

TikTok Shop Integration

Hi ShippingEase Development Team, TikTok Shop is starting to become pretty big and we'd love to be able to integrate it with our other platforms shipping thr...

Editing Shipments after a label has processed

Hi! It would be amazing if we had the ability to edit a shipment after we have paid for a shipping label. Where we go to cancel a shipment, if we could have ...
  • Genevieve Clark
  • 0 votes
  • 0 comments

Oversized shipping charge not added

Our site is not correctly calculating shipping when an order meets and exceeds the threshold to be considered oversized. Dimensions and weight have been doub...
  • Mark Pelto
  • 0 votes
  • 0 comments

How to remove shipping costs from labels

I have searched everywhere and can't seem to find the answer as ever link listed, especially for stealth shipping, is broken. Most of my labels do not have s...
  • Al Lamano
  • 0 votes
  • 0 comments

Please add the ability to update tracking in paypal

We got a dispute in Paypal today for an older order because Paypal allows people to dispute an order up to 180 days: USPS only tracks items for 120 days!   S...
  • Patrick Norton
  • 0 votes
  • 0 comments

Create a Zapier integration

It would be nice to have a Zapier integration so I can create a zap to get my customer data from Stripe and create an order in Shippingeasy. 

CHECK BOX FOR PRINTING VIA CARRIER

I use a 4x5 page (4 per page).  I would not end up with extra labels on a page if I could print one carrier and then pick another to print.  Shipping Easy sh...
  • Jay McMahon
  • 0 votes
  • 0 comments

Shipping rates

With constant changes in USPS rates is their a table somewhere that actually displays the current Shippingeasy USPS rates? It seems like every week they are ...
  • Jeff Parks
  • 0 votes
  • 0 comments

Sales Tax Field For Manual Order

Allow input of sale tax when manually entering orders.
  • Eric Brown
  • 0 votes
  • 0 comments

404 Error

Anyone else getting a 404 robot error when you try to log in?
  • Joy Carter
  • 0 votes
  • 0 comments

Shopify Edit Order

Shopify has implemented a new option to edit orders for things like wrong size, wrong item, add an item, etc.  Currently, Shipping Easy leaves the added item...

Woocommerce Store Constantly Disconnecting

My WooCommerce store keeps saying it's disconnected. When I reconnect, nothing changes. Please help; we are currently unable to send out any of our orders.
  • Angela Barbour
  • 0 votes
  • 0 comments

Discounts not showing on packing list

Discounts are not available in Lightspeed or Ecwid platforms, the discount amount show as Zero on the packing list. This is a very important variable, and sh...
  • WAREHOUSE SC
  • 0 votes
  • 0 comments

Add Carrier Adjustments as a Shipping Report

Data for carrier adjustments is too difficult to access.  Reporting on carrier adjustments is crucial because it is impacts shipping cost (current a fairly h...
  • David Addison
  • 0 votes
  • 0 comments

Additional Column in Shipping History View

Would it be possible to add Customer Notes as a column choice in Shipping History View?
  • ConnecTen Internet
  • 0 votes
  • 0 comments

How do I send a customer notification when a BOPIS is ready for pickup?

Is it possible to automatically send a notification to the customer's email address when a BOPIS is ready for pickup?
  • Jeffrey Weiss
  • 0 votes
  • 0 comments

Customize label when importing csv file

Hello, I was wondering if anyone knows how to input the dimensions of a package when importing a CSV file. I import 300+ orders daily for UPS Ground Saver, b...
  • Khuong Nguyen
  • 0 votes
  • 0 comments

UPS End of Day form

Why is there no feature for printing a UPS end of day form?
  • Flipside DC
  • 0 votes
  • 0 comments

Report enhancement - list all boxes and weights for multi-box shipments

Right now, the shipping report shows only the weight of the first box entered on a multi-box shipment -- not even the TOTAL weight of the entire shipment.  I...
  • Melissa Wert
  • 0 votes
  • 2 comments

Error adding UPS One Balance

I tried to add UPS to One Balance, but after filling out all the fields, I'm getting an error message "Error submitting the form. Please try again." I tried ...

Shipping Rules - Combine / Merge Orders that are going to same address/customer

I am surprised this feature has not been implemented. Is it possible to split orders via shipping rules but not combine them? The feature would allow for inc...
  • Michael Nagdimunov
  • 0 votes
  • 2 comments

Combine orders from multiple stores

Please enable the combining of orders from multiple stores. We have shared customers for multiple stores we run and would love the ability to combine shippin...
  • Michael Nagdimunov
  • 0 votes
  • 1 comment

Offer First Class Letter rate (currently 48.5 cents)

I am not able to use your program because it does not offer the rate that I need. We ship custom postcards using letter envelopes. The rate we are paying i...
  • Mike Ferber
  • 0 votes
  • 2 comments

Michaels Store Integration

Please add Michaels to store integrations
  • Print To PDF
  • 1 vote
  • 2 comments

Automatically Print Label from Imported CSV

When orders are placed on our site, we automatically import those orders into ShippingEasy. When we want to print the labels for those orders we have to manu...
  • Matthew Deal
  • 1 vote
  • 1 comment