Need help

I forgot to put apt number I need to fix it
  • Kelvin Bridges
  • 0 votes
  • 1 comment

Increase the size of the SKU in the pick list

The SKU size on the pick list says its 100px, which is not enough for our SKUs. Make the SKU size variable so it gets smaller or larger depending on how many...
  • Bogdan Pushkash
  • 0 votes
  • 0 comments

Ability to print to more than 1 printer

I have 2 printers.  Currently I can only use 1 printer for Shipping Easy.  Need to be able to use both printers

Closed for comments

  • David Haven
  • 0 votes
  • 1 comment
  • Answered

Option to add shipping payment to commercial invoice for international packages

Customers complain they are being charged taxes on a generic shipping rate because none is listed on their commercial invoice from us.  We need the option to...
  • Maria Farulo
  • 3 votes
  • 1 comment

CPF/CNPJ

Hello! I think it would be super helpful if ShippingEasy could import the CPF/CNPJ information from Shopify orders. When we view an order in Shopify, and the...
  • Andrea Demonakos
  • 0 votes
  • 2 comments

Syncing reference number fields to what prints on UPS/Fedex Bills

In addition to the single reference number field which autopopulates to be store order number on non-manual entries, we need another reference number field t...
  • Samantha Volosky
  • 0 votes
  • 0 comments

New Feature - Custom fields

we have added custom fields to the customer address in Woocommerce: such as Emergency name and number. We would like those to be mapped to ShippingEasy's pac...
  • Mark Archer
  • 0 votes
  • 0 comments

New marketplace integration request: Digi-Key

We are selling a lot on Digi-Key and they just updated their seller backend. Can we get Shippingeasy integration?
  • Brendan Clancy
  • 0 votes
  • 0 comments

Turn off Shopify shipment notifications

Right now, there is not a way to turn off Shopify shipment notifications for direct orders only for indirect orders from inside Shipping Easy. I only want Sh...

Closed for comments

  • Mark Trebilcock
  • 0 votes
  • 1 comment
  • Not planned

Walmart orders not importing

My account was successfully integrated with Walmart, however in the last few days orders are not Acknowledged and do not import in ShippingEasy. I have not c...
  • Ashish Mishra
  • 0 votes
  • 0 comments

Manually Edit Contents to a Duplicate Shipment

This feature seems like it was overlooked. We are in need of the ability to edit the contents of a duplicate shipment. There are many situations that occur w...
  • Dynamis Alliance
  • 2 votes
  • 0 comments

Possible illegal Charges

It is possible that ShippingEasy is doing something highly illegal. or something is seriously wrong with their website and its calculations.   When I create ...

Closed for comments

  • Scott Tilton
  • 0 votes
  • 3 comments
  • Answered

Ability to order UPS Supplies

Now that you are offering UPS shipments it would be nice to include the ability to order UPS supplies.
  • Andrea Banzin
  • 1 vote
  • 1 comment

UPS End of Day Manifest

We would like  the ability to be able to print an End of Day UPS Manifest for the driver to scan at pickup.
  • Justin Hof
  • 3 votes
  • 2 comments

Show postage on Label

Hello,  I can't seem to find where you can select to show postage or not on the label. Any guidance out there?  Thanks
  • Franci Viens
  • 0 votes
  • 0 comments

ShippingEasy Leaves Shopify Edited Orders Marked Partially Unfulfilled

If we make changes to an order, Shipping Easy informs the customer that we have only partially shipped their order. This adds extra customer service time as ...
  • Andrew Read
  • 1 vote
  • 1 comment

ShippingEasy doesn't show order tags added by Shopify Flow

Tags added onto orders via Shopify Flow (automation app from shopify) do not show in Shipping Easy. We tried adding a delay to it (5 minute wait after order ...
  • Andrew Read
  • 1 vote
  • 1 comment

Shipping damage claim

I have had a damage claim filed. I paid $.77 to insure it as the package was only for $50. I need the email so that I could file a claim online. I can’t seem...

Closed for comments

  • Kathy Dunn
  • 0 votes
  • 1 comment
  • Answered

Unable to add shipper VAT number to USPS labels going to the UK

USPS labels in ShipipngEasy are still not compatible with Brexit.  There is no drop down menu to add our VAT number for shipments going to the UK like there ...
  • Maria Farulo
  • 2 votes
  • 2 comments

Mask archived users in scroll down menu when assigning orders

Archived users (we have 6 of them) are included in the scroll down menu when we assign orders. It does not make sense and it's not functional. They simply sh...
  • Marianne Prebet
  • 0 votes
  • 0 comments

Flag orders when billing and shipping addresses do not match

With fraud being a major problem it would be great to flag orders where the shipping address is not the same as the billing address. This could easily be add...
  • Joe Skinner
  • 1 vote
  • 0 comments

Having a queue or order total in the Orders page

Hi - it would be nice to see how many orders populate in the orders page to know when they are cleared out or not, or how many are left to process in orders....
  • Mark Trebilcock
  • 0 votes
  • 0 comments

why am i being charged some shipping?

I have the weight set up on my shopify and customer was charged $5.00 for shipping but I am still being charged a fee of $3.42 for shipping also. How do I fi...
  • taylor Petrea
  • 0 votes
  • 0 comments

Split Order into multiple shipments at once (not limited to just one at a time)

When you split an order from the order page, as of now it only lets you split it into one other shipment at a time, then you have to go back to the orders pa...
  • Mark Trebilcock
  • 1 vote
  • 0 comments

Packing Slip Header should only print on first page

Our business frequently has multiple item purchase, up to 30-40 items.  Right now the packing slip is printing the header on every single page. This takes up...
  • Randy Jones
  • 1 vote
  • 0 comments

Feature Request- Add USPS Retail Ground Service

We sell some products that are HAZMAT and USPS just introduced their new faster, less expensive Retail Ground Service for HAZMAT items. If possible, I'd like...
  • Julia Kahlig-Garuba
  • 1 vote
  • 0 comments

Barcode for Print Label & Packing Slip

Add a barcode for "Ready to Ship - Print Now" that will print a label AND packing slip simultaneously (Similar to the "Buy & Print Label" button drop-down "L...
  • Ken Franks
  • 0 votes
  • 0 comments

Splitting Order Line Items by QTY

Hello! So far I have been able to split by SKU and Line Items but not Line Item Quantity say for example if I have a SKU that is 100 pack but this 100 pack a...
  • Mark Trebilcock
  • 0 votes
  • 0 comments

Auction Ninja

I would like to see if you can add Auction Ninja to your intergrations. They only do shipping through USPS. There are over 1 million hits a month and groqing...
  • Frank Eaton
  • 0 votes
  • 0 comments

Manually integrate a carrier

I use a shipping carrier that has not yet been integrated with ShippingEasy. When I ship orders with this carrier, the tracking number is automatically set t...
  • Laurie Summers
  • 0 votes
  • 0 comments