Reports optimization

We would like to get reporting data that show ALL orders that enter ShippingEasy, including those that are marked with 'Cleared' status on their respective m...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Import Products from Ecwid Store to ShippingEasy

Please add this feature.  inventory is not being updated properly in our ecwid store by shipping easy.  We have to way to update our inventory correctly from...
  • doug watts
  • 0 votes
  • 1 comment

USPS Rates won't load / cannot create labels

Is there a known issue with the USPS rates today 5/30/24? The USPS rates haven't loaded all day. As a result, every time I try to create a label, I get an er...
  • Susan Bucher
  • 0 votes
  • 1 comment

Date Generated column in the Latest Reports Section

The latest reports are a major part of keeping track of weekly units shipped, but the display on the site is abysmal. Just a simple "Date Generated" column, ...

Get me out of here

I hate Sites like yours I signed up for the initial free plan but did provide my address and credit card info I can't cancel account. If I want phone support...
  • steven johnson
  • 0 votes
  • 0 comments

wrong price displayed when there is a USPS length charge

When selecting a carrier, in the "browse rates" view, when a length fee applies (e.g. a dimension greater than 22 inches for USPS), the correct prices do not...
  • David Drew
  • 0 votes
  • 0 comments

SMS text message marketing

Would be a nice feature to have the option in Marketing Campaigns to have an SMS test messaging option as this is becoming more common.
  • Chris Price
  • 0 votes
  • 1 comment

Default SKUs with package dimensions, Hazmat status

I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
  • Justin Bourgeois
  • 0 votes
  • 1 comment

Additional Details on Invalid Address

When you show the red triangle indicating that the address is not valid, I would like to see underlying API data - perhaps by clicking the red triangle icon....
  • David Addison
  • 0 votes
  • 1 comment

Is there any deprecation date for ShippingEasy APIs

HelloTeam ShippingEasy,We are Webgility and integrated the ShippingEasy APIs to download data like Orders.So we want to know is there any compliance for the ...
  • Rahul h
  • 0 votes
  • 0 comments

New (international shipping) user questions and bug reports

We currently use Easypost for all our shipping (via APIs), but we need access to GlobalPost for shipment of international large envelope flats. So we created...
  • Mark McMillan
  • 0 votes
  • 1 comment

QR Code Option for Return Labels Feature Request

USPS supports the ability to generate QR codes for return labels so that users that are unable to print can take their QR code to the Post Office and the PO ...
  • Sheng Xu
  • 0 votes
  • 0 comments

Customize Pick Lists - Group order items

When we create pick lists we are having an issue with orders getting separated onto different pages.  For example if someone orders 5 different items, if the...
  • John Poortinga
  • 0 votes
  • 0 comments

Michaels Store Integration

Please add Michaels to store integrations
  • Print To PDF
  • 1 vote
  • 1 comment

Access Denied on Order Get

Hi,   I have an integration already working and I am able to create orders which confirms that the Api Key, Secret and Store Key are good as well as the sign...
  • Jesse Kuhnert
  • 0 votes
  • 0 comments

Removing product from order not updating total price

This involves orders with 2 or more products only. To recreate this issue you first need two items in an order.    -Go to Orders Page -Click the order to ope...
  • Beaux Barker
  • 0 votes
  • 0 comments

Hiding order source to users

It's not very safe to give your shippers/packers or anyone else so much visibility into your store, orders and listings. These users could become your own co...
  • Nima Vahdat
  • 0 votes
  • 0 comments

Callback Shipment Notification Timing

Hello! I'm building a custom integration with ShippingEasy and would like a little information about the shipment notification callbacks. I'm not seeing the ...
  • Anthony Nixon
  • 0 votes
  • 1 comment

Account ID from API call

Hello, I'm wondering if there is a way to access the account_id value for a store from an API call? I see I can get it from an order object but I'm setting u...
  • Anthony Nixon
  • 0 votes
  • 0 comments

Shopify shops needs to Sync AUTHORIZED status

Shopify has the ability to collect the payment once the order is fulfilled if the payment was Authorized which is different than a simply unpaid order. if yo...
  • Diego Graterol
  • 0 votes
  • 1 comment

Feature Request - Store Filter

Currently the Store Drop Down filter works with check boxes where a query limits the data - e.g. select orders from account where store = 'store1'.  I would ...
  • David Addison
  • 0 votes
  • 1 comment

Sorting saved packaging

Hi there, I would like to request a sorting function for saved packages. Presently, we have over 20 packages saved, yet they are arranged in a random order. ...
  • Yan Zheng
  • 0 votes
  • 0 comments

Need to reactivate my account

Hi, I would like to reactivate my account. Can someone contact me? 
  • Yaroslav Tymkiv
  • 0 votes
  • 2 comments

Wal-Mart order numbers

WalMart.com orders have both an Order Number and a Purchase Order Number tied to each order.  Our warehouse system pulls the Order Number to reference the or...
  • corey Ulshafer
  • 0 votes
  • 0 comments

Tracking Number on the Printout is Different Than Number in my Order

This must be a bug...  I sent an envelope to Dublin Ireland.  The tracking number on the label looks like it is a US tracking.  The tracking number that show...
  • Robert Parkin
  • 0 votes
  • 1 comment

Customizable Column in Product Catalog

I have about 1500 unique SKUs that are all media products. They are either Audio CD, Audio cassette, VHS, DVD, HD DVD, DVD Audio, Blu-ray, and/or 4KUHD. It w...
  • Nathan Watkins
  • 0 votes
  • 1 comment

URL to go directly to an order in the dashboard

Is there a url that will go directly to an order in the dashboard? I am creating an integration with a custom order processing system.  I will be creating or...
  • Michael Jefferies
  • 0 votes
  • 1 comment

Anyone else having problems with items not importing from eBay??

Each day I list about 25-35 items on eBay.  At the end of each day, I import to SE.  Only about half of my listings are actually making it to SE.  It is very...
  • Deb VanHouten
  • 0 votes
  • 1 comment

Argh - you've hobbled the "Create Order" function!

Hey there- Some of the changes I've been seeing on the site lately have been pretty good, but some time this week, you've made an edit to the "Create A Manua...
  • Chris McFarlane
  • 0 votes
  • 5 comments

Please add Public Square to store integrations

Hello- Please add Public Square publicsq.com to store integrations. Lots of people leaving Etsy to sell here. 
  • Jesse Peffer
  • 0 votes
  • 3 comments