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Ebay order not syncing

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One ebay order isn't syncing even though the following order from ebay for the same item synched fine. I already tried to click the sync button, wait several minutes, and reload the orders page. I'll have to manually create the shipment to fulfill it, but in the meantime here's the Order URL to query the API for troubleshooting: https://www.ebay.com/sh/ord/details?srn=321&orderid=01-06773-26718&source=Orders&ru=https%3A%2F%2Fwww.ebay.com%2Fsh%2Ford%2F%3Ffilter%3Dstatus%3AAWAITING_SHIPMENT

  • Mati Martin-Zeavy
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Hi,

Thanks for taking the time to post to our Community Forum. A member of our Customer Success team will be reaching out to you directly. You might also find the answers to your questions in our Support Center.

  • Bria B.
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