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Squarespace integrations: include notes

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Hello!

It would be immensely helpful if the integration with Squarespace pulled in notes. Either from a customer, or internal notes on an order, I can work with either one.

Some of our clients use Squarespace for their stores, and they include customization requests in every order. Without that info being pulled in automatically, I have to manually copy and paste them myself, which is a huge drain on my time!

I don't want to have to turn off the integration and pull orders in manually, because that means I have to mark them as shipped manually in Squarespace, and that's a time-suck as well!

I know that notes show up in the Squarespace API feed, because when I use PirateShip, that info shows up immediately. I don't want to use PirateShip, but they have this feature that's super helpful.

Please consider implementing this ASAP!

  • Andrea Demonakos
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Hi there!

Thank you for taking the time to provide your feedback about ShippingEasy and the need to pull in notes from Squarespace.

I'm happy to submit a feature request to our product team for the need for that feature. 

If you have any questions or need further assistance, please do not hesitate to reach back out to our support team as we are happy to help wherever we are able!

Warm regards,

  • Mercedes
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Hello! I'm checking back in on this to see if the product team has a response to this inquiry. It doesn't seem like a huge change to update the API pull to include notes from Squarespace orders, since you already do that for other platforms (Shopify, Storenvy, Ecwid, etc.)

Please let me know! Thank you.

  • Andrea Demonakos
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Any update on pulling in Notes and additional fields from Squarespace?... such as custom Squarespace fields (e.g. Is this a Gift?, Gift Message) 

  • Scott Henderson
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Hello, thank you for taking the time to reach out about ShippingEasy including the notes field for our Squarespace integration.

At this time, we don't have an estimated time for when this will be implemented. However, I am happy to submit your feature request with our product team and reiterate your interest in this feature.

I hope you have a wonderful day!

  • Sarah M.
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