Inventory valuation feature

I need to be able to see total inventory value at a given moment. All stores doing monthly accounting need to have their inventory numbers on hand for their ...

Closed for comments

  • Allen Walton
  • 0 votes
  • 10 comments
  • Answered

Create Duplicate Shipment

I have used the Create Duplicate Shipment function in the past to create a label for a replacement shipment.  I just realized today that actually updates the...

Add MSRP Field to Products

Could use a field to list Manufacturer's Suggested Retail Price on the the product page.

Closed for comments

  • Eric Brown
  • 0 votes
  • 5 comments
  • Answered

Cancelled account accidentally

I accidentally cancelled my account instead of switching to the free service? Can this be fixed?
  • Alicia Ash
  • 0 votes
  • 2 comments
  • Answered

Unable to void a UPS label

I have been unable to get support for canceling a label from UPS or the local UPS store. I created a UPS Label on 5/2. I packed the box and took it to a loca...
  • Lindsey LeBlanc
  • 0 votes
  • 1 comment
  • Answered

Cancel membership

How can I cancel my membership. I have not use this service. Very confusing. I have tried many times to get in touch with someone live. No one even gets back...
  • Kathy Moreau Zalenski
  • 0 votes
  • 1 comment
  • Answered

Better Order Reports that puts each item on the order on it's own row in csv.

This is a pretty basic feature that Shipstation offers.  It allows me to run reports on Drop ship orders for example so that I can send those to my vendors t...
  • Travis Dallimore
  • 0 votes
  • 1 comment

PO Reports

I really like the direction you are going on the POs, but right now, one major flaw is the lack of any kind of reporting on them. I would like to be able to ...

Closed for comments

  • Travis Dallimore
  • 0 votes
  • 5 comments
  • Answered

Cant buy more postage!

I am trying to buy postage and get the response " The account credit card’s expiration date has passed. Error encountered (Log ID: 23828)" However my Expirat...
  • Lonny Jarrett
  • 0 votes
  • 1 comment
  • Answered

Shipment "Lost" Help Needed - New User

Hey y'all. I am a new customer and shipped out two packages. One to a lady literally right across the street from the other. One lady received her package bu...
  • Alison Dean
  • 0 votes
  • 4 comments
  • Answered

Make Apostrophe in Tracking Number Report Optional

Hello,   The apostrophe added to the tracking number field in the reports tab is messing with our csv import and the workaround is surprisingly complicated. ...
  • Tim King
  • 0 votes
  • 1 comment

Please add integration with Houzz.com

Hi,  We sell quite a lot of products on houzz.com. It has become a pain to do the shipping manually. Could you please add houzz.com integration to your platf...

Closed for comments

  • Raymond Yow
  • 0 votes
  • 4 comments

Issue with shipping label layout

In label settings, I have chosen my domestic label format to be this: And I have saved this setting. When I made a domestic shipment and when to print, this ...
  • Andrew Wang
  • 0 votes
  • 1 comment
  • Answered

Seller on Eleventh Avenue

Why can't I see any of my current order from Eleventh Avenue?    
  • Heather Zboril
  • 0 votes
  • 1 comment
  • Answered

amazon.co.jp integration request (Amazon's Marketplace for Japan)

Requesting an integration with amazon.co.jp. (Japan) ShippingEasy currently has integrations with the North American Marketplaces (amazon.com, amazon.ca and ...
  • Grant Sullivan
  • 0 votes
  • 4 comments

Syncing New Products/SKUs to store quantities

Is there a surefire way to sync new products added manually in shipping easy and then ebay/Amazon with the same SKUs?  I used to be able to get them to sync ...
  • Jacob Clayton
  • 0 votes
  • 3 comments
  • Answered

ConnectEasy Problems

Hello! Our current primary issue is that the ConnectEasy won't start on MacOS Sierra 10.12.3. Upon trying to launch the application, I get this message in Co...
  • Brooke Morrison
  • 0 votes
  • 1 comment
  • Answered

Shipment History Page, Delivery Status Inaccurate

Delivery status icon is incorrect on my page for the last 90 day period. Several items still show as in transit, but when the tracking number link is used, U...
  • Michael Beckemeier
  • 0 votes
  • 4 comments
  • Answered

Exporting or Generating Picklist for all orders in CSV format

Do you have a plan to make the feature to generate picklist in CSV format available?
  • Michael Effendi
  • 0 votes
  • 1 comment

Feature Request - Bonanza Integration

hi please consider integrating with Bonanza thank you

Closed for comments

  • Michael Effendi
  • 0 votes
  • 2 comments
  • Completed

Edit Cutomer Info

If you could add the option to edit the customer information like address in the customer section that would be great.
  • Tricia Schaber
  • 0 votes
  • 1 comment

How can I change the store name?

When my customers receive an email, the FROM field includes the store name in my sidebar under "Stores." How can I change the store name? I'd like it to be m...
  • Wayne Stiles
  • 0 votes
  • 4 comments
  • Answered

Order Categories descriptive text

It would be great if we could have the Order Categories name show when hovering over the color flag.  I think it too much to expect people doing the shipping...
  • Bill James
  • 0 votes
  • 1 comment

Geekseller Integration to Walmart & Jet

Hi, could you please work with Geekseller so I can import my Amazon and Jet orders to Shipping Easy? So far I have to do CSV export and import which is quite...
  • Michael Effendi
  • 0 votes
  • 2 comments

multibyte string error

I added the shippingeasy plugin and none of my orders came into my account. I have already setup properly. To make matter worst people have been experiencing...
  • Cornelius Wilson
  • 0 votes
  • 1 comment
  • Answered

Mysterious charge?

I tried out SHIPPINGEASY in early January & found out that it wasn't for me.  So I canceled out.  Then I get a mysterious charge ($29.00) on my credit card. ...
  • Frank Phinney
  • 0 votes
  • 1 comment
  • Answered

Insurance not printed on label

I just purchased International postage with insurance.  The Label has printed 3 pages (Customs Declaration, Postage, and Dispatch Note).  Nowhere does it sta...
  • Joshua Erskine
  • 0 votes
  • 2 comments
  • Answered

Chromebook OS - ConnectEasy

I have a chromebook and I am trying to figure out how I can print my shipping labels. I have the Google print. Anyone help me? I need to know if this is goin...
  • Alison Dean
  • 0 votes
  • 1 comment
  • Answered

Customer Orders

If we can create orders from the customer profile that would be great.
  • Tricia Schaber
  • 0 votes
  • 1 comment

Shipping Goddess

When I ship with UPS and FedEx (normal) we have the option to have a document tab (tear off bottom portion) that contains the tracking information.  We put t...
  • Janine Wardale
  • 0 votes
  • 1 comment