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Label won't print
Hi.
My label won't print. I am taken to this page "This site can't be reached -- se-files-production.s3.amazonaws.com took too long to respond" with error ...
Unable to print 1st class label
I have both Endicia accounts connected but when I try to print 1st class I get this:
I've reached out to them as indicated but no joy on an answer. Any idea...
Optionally NOT marking orders as shipped when creating shipement
ShippingEasy has a checkbox option when we use the manual "Mark Order As Shipped" feature that reads: "Update order status to 'Shipped' in my store"This is ...
QuickShip
I use your Quick Ship feature a lot. From time to time, while in the process of setting up a shipping label, I inadvertently click outside of the Quick Ship ...
it says i need to buy postage, but I already bought postage
I had to change from my debit card (which was compromised) to my checking account in order to buy postage. But I did buy postage, and now my postage shows as...
Alert of Delievery Exeption when Shipments have not been Scanned in 24 Hrs
Been feeling good about shippingeasy this year. One feature request:
eBay and Amazon have fairly high standards regarding processing time these days. To be...
Pick List
Hi. I have SKU's on every product, however these do not show next to the item when I print an order to pick.
This is on my UK orders. Is it possible to have...
Why is it asking me to order more postage
I have $24.07 left in postage yet it is telling me I have to buy more postage...why?
cannot find information on a return item
Postal carrier picked up return item on 1/23/2017, item has no register information. I can not track this item.
Double Charged by FedEX
I was double charged for a shipment going through FedEx. I printed out a paid shipping label through ShippingEasy and dropped it off at FedEx. The next thing...
Can't get Endicia First Class to show up in my shipping options
Hi there, I signed up yesterday and both of my Endicia accounts say connected. I have made sure that the payment method is up to date and yet I can't get th...
Postage 'Memory'
If I search for an old order, and duplicate it, Shipping Easy does not re-calculate the postage, not does it require me to before clicking print. The postag...
Require Acknowledgment on error message
We scan our packing Slips into the search box on the shipping screen to match the order we are holding to the correct address on the screen.
If the scan does...
shipping to canda
Hi. I printed out a label to ship to canada for the first time. The left side has a small customs form. Three questions:
- does that stay attached to labe...
Support Phone Number
Why can't I see the support phone number and why isn't the chat available?
integration with UPS canada
right now we can only integrate with UPS with US account.
We are based in Canada and use UPS Canada. It would be great if we could integrate it as well.
...
Add Address Column to order page
Right now if you click on the order number, it shows the address info but I can't copy it. As soon as I click it, the pop up disappears.
I would like to req...
Auto print packing slip just like label once order is confirmed... and not 4x6
Once I've confirmed details of an order and submit it, it auto prints the label the way I want but I also need a packing slip to print and not on 4x6. I have...
Shipping History additional information
It would benefit us to be able to see the shipped weight in the shipping history for all packages (even flat rate ones).
Is that something that can be added?
Saved Addresses not usable now
I noticed the Saved Addresses drop down will only work when entering 2 characters. That's great when I happen to remember how it was stored- otherwise all th...
KEY customers identified
It would be very very useful if in the customer section you could "code" a customer so when they order it would flag or identify the customer in the order s...
Ready to Ship shows wrong 'free' insurance amount
When creating a label for shipping via USPS Priority Mail, the Insurance Options section includes the note "The USPS service you have selected automatically ...
add etsy to inventory management
I wish you would add Etsy to your inventory management. I know you haven't added it because etsy does not support skus but why can't we use our product title...
Need more reporting features
We're finding the reporting section to be rather difficult and time consuming as we track our warehouse user accounts based on their shipment quantity perfor...
Targeted Product Exports and Purging Inactive Products
I have two Volusion stores and can only sync the inventories by downloading inventory from ShippingEasy and re uploading to the stores. That's fine, but the ...
Will not print
Labels are not printing. I've tried opening connecteast it comes up with a "CallSpawnServer: Unexpected Response: $0." I've tried opening it from the start ...
Damaged
Hi sold on eBay. Customer received damaged merchandise. Who files with USPS, the customer?
NOT Syncing - NOT Doing Manual Orders
Stopped Syncing a Month & a half ago had to Manually enter shipments --- Now today it won't even do Manual Orders!!!!
Orders Not Showing Up
Today when I go into Shipping Easy to fulfill orders they are not there. I selected the sync button and refreshed my browser and they still aren't showing. ...
I Have Used only 47 Labels But It Says I am Over
Hi,
I only used 47 labels this month. Once I hit 47 I then began printing my postage on other websites so that I would not go over the limit.
I then marked...