Toys R Us

Is there any mention or word on whether or not SE will be compatible with Toys R Us?
  • Jean Reehl
  • 0 votes
  • 1 comment

Shippingeasy adding condition and sku in the title

We print our packing slips to put in the package and having the Sku generate into the title, and item condition from eBay orders, We think looks terrible, wh...
  • Derrick Ryel
  • 0 votes
  • 1 comment

My Jane.com orders won't sync

I need help with my Jane.com orders being synced. I believe I must have signed up for shipping easy after my first Jane.com deal.
  • Ciera Boyter
  • 0 votes
  • 1 comment
  • Answered

ShippingEasy should seek Hazmat approved shipments via UPS.

Being warned by USPS that they will no longer accept laptop batteries in 2017 so we are making plans to switch to UPS. Unfortunately being told by UPS that S...
  • John Mazzella
  • 0 votes
  • 1 comment

X-cart marks orders complete before sending tracking

Hello,  We have an X-Cart store that will send out a tracking email for us for each order.  However, with the current ShippingEasy integration, the order is ...
  • Alec Grosvenor
  • 0 votes
  • 1 comment
  • Answered

Easily identify shipments that have been received that day

It would be nice on the shipping history page to show by a different color checkmark the shipments that were received "TODAY". Also, an option to mark manual...
  • Larry Spencer
  • 0 votes
  • 2 comments

Downloading Customer Data

One feature that would be super useful is the ability to download customer data into an excel or csv file. This would be really great because you can then im...
  • Argin Mehrabian
  • 0 votes
  • 1 comment

3dcart - Integration Not Working - Everything Set Up Properly

 I set up my integration and it says everything is fine but my orders are not syncing.  What could be my issue?
  • Jeannie McGeehan
  • 0 votes
  • 2 comments
  • Answered

Copy & Paste Customer Info

In the ordes section when you click the blue order number and the screen pops up with customer info, if you are able to copy and paste that info or the scree...
  • Derrick Ryel
  • 0 votes
  • 1 comment

customer tab email - format

It would be great to be able to send emails with different fonts, pictures etc.  Its marketing so it needs to look good. We need to be able to add logo and a...
  • Chester Mills
  • 0 votes
  • 1 comment

specific and custom Package names and products on Lables

hi, currently, the only package types that show up on USPS labels are the flat rate and regiona boxes. on ups it just shows you the dimensions it would help ...
  • Elliot Fischer
  • 0 votes
  • 1 comment

Dymo Labelwriter 450 Twin Turbo

 I have the Dymo Labelwriter 450 Twin Turbo printer and I'm not able to print my labels I just purchased because it doesn't offer that size in the drop down ...
  • Allison Thornhill
  • 0 votes
  • 1 comment
  • Answered

store not syncing

 Once again my store is not syncing orders to shipping easy. any suggestions?
  • Jeanine Mulholland
  • 0 votes
  • 1 comment
  • Answered

Why am I not getting the USPS Commercial base rate price on my label?

The rate calculator price is correct, but the label price is higher.
  • Deborah Smith
  • 0 votes
  • 1 comment
  • Answered

Processing. Please wait...

Have the message "Processing. Please wait..." for printing purchased labels. How long? Should the the labels be cancelled? How do you cancel labels at this p...
  • Maggie Meredith
  • 0 votes
  • 2 comments
  • Answered

Support for Handmade on Amazon

It appears that most Amazon Sellers can use ShippingEasy - but I sell on Handmade on Amazon and that is not supported.  Would love to have the ability to hav...
  • Carla Ekman
  • 0 votes
  • 8 comments

Not allowing me to purchase postage

Hello, i keep getting an error message (attached a screenshot) not letting me purchase postage, i am trying to purchase 40$ worth of postage and its telling ...
  • Elegance Hair Care
  • 0 votes
  • 1 comment
  • Answered

Status of a customer

On my orders tab  I would like to see the customer status on incoming orders (New Repeat or aged)  This would allow me to insert notes or promo items into th...
  • Chester Mills
  • 0 votes
  • 3 comments

Amazon order numbers are too long to display last order information

The default customer page has columns labeled First Order and Last Order which are formatted as order-number/date.  Amazon order numbers are 19 characters lo...
  • Bill James
  • 0 votes
  • 1 comment

Purchase order logo

We have a supplier asking us to place our logo on the purchase order for verification - is it possible to have the company logo placed on purchase orders?

Closed for comments

  • Paul Husing
  • 0 votes
  • 8 comments
  • Answered

Customers

Email needs to be able to insert pics and styling.. 
  • Jeff Livingston
  • 0 votes
  • 1 comment

Shopify - only some orders go through

Only some of our orders on Shopify go to Shipping Easy and the rest we have to manually write out labels and take it to the post office.  Can you tell me how...
  • scotts24
  • 0 votes
  • 1 comment
  • Answered

3dcart store integration not working

hi, I connected 3dcart store but it does not work. please advise me thanks
  • Jin Y Her
  • 0 votes
  • 1 comment
  • Answered

Update message field with store sync

We occasionally need to modify the message a customer will submit via our Shopify store. We would like for that message to be updated in ShippingEasy when do...
  • Mike King
  • 0 votes
  • 0 comments

Customer Rules

I would like to see customer rules available similar to shipping rules setup. I would like to automatically add tags to customers. For example, if a customer...
  • Nathan Harkrader
  • 0 votes
  • 1 comment

Canceled Account

I did not need Shipping Easy's services this month, so to avoid being charged, I canceled my account (as that was the only option I saw to not be charged for...
  • Keri McCarthy
  • 0 votes
  • 1 comment
  • Answered

Email to customers

Honestly I wasn't thrilled with the fact that I can't even see what the email to the customer looks like... can we put links in it? What shows as a signature...
  • Dog Collar Fancy
  • 0 votes
  • 1 comment

orders disappeared.

In Orders, I had two orders in which I clicked "create shipment," and they didn't disappear and reappear in the Shipments tab as they usually do. Seemed like...
  • Emily Rosenfeld
  • 0 votes
  • 1 comment
  • Answered

Automatic syncing with other customer database

I would love to see a way where existing customers in our database can be automatically synced to this customer list. We already have a user/subscriber/custo...
  • Christina Baker
  • 0 votes
  • 1 comment

Ability to send different email notifications for local pickup/dropship/manual shipping methods

 Hi, I would love to see an addition to shipping easy where you could quickly "complete" shipments & send specific customer notification emails based on rule...
  • Christina Baker
  • 0 votes
  • 5 comments