Delete old / obsolete products and bulk edit via import

Thank you for adding an inventory feature to shippingeasy - brilliant. One thing that we have been frustrated with is the existing products, which were autom...

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  • Paul Husing
  • 0 votes
  • 5 comments
  • Answered

Unable to sign in

I am unable to sign in (too many redirects), and I have followed all of the instructions for clearing cookies and cache, going back to the beginning of time,...
  • Sara Nerius
  • 0 votes
  • 1 comment
  • Answered

Searching customers with middle names or initials

I send a thank you card to all new customers and sell across three platforms.  Whenever a customer has a middle name or middle initial included in their ship...
  • Lisa Bordelon
  • 0 votes
  • 5 comments

Show requested shipping service on ready to ship page

It is easy to make a mistake and chose the wrong shipping service on the "Ready to ship" page as the requested shipping service is not visible on the page (o...
  • Klaus P Eberhard
  • 0 votes
  • 0 comments

Decimal points for shipping weight in ounces

Just recently I noticed I couldn't use decimal points when setting product weights up in the catalog. This forces me to use a weight that is incorrect. Being...
  • Amy Hindman
  • 0 votes
  • 3 comments
  • Answered

Search Options

I need to be able to search by date AND by location. To calculate local sales tax, I would like to be able to enter in dates in the side criteria and then a ...
  • Fountain Tarot
  • 0 votes
  • 0 comments

Integration to 3dcard

Hello! I received an email back in June notifying me that in order for Shipping Easy to continue to be integrated with 3dcart, I would have to reconfigure so...
  • Natalie Goodale
  • 0 votes
  • 1 comment
  • Answered

2 labels print every time

I have printed 3 shipping labels through Shipping Easy on my Dymo 4XL and all three of them printed two times, one right after the other. Is there a setting ...
  • Ellie McAffee
  • 0 votes
  • 1 comment
  • Answered

Shipping Date made 5 days ahead?

I know you can make the date for a USPS label up to 7 days in advance and that helps a lot. However we make a product that goes to another partner for framin...
  • Douglas Levere
  • 0 votes
  • 1 comment
  • Answered

Autoship from the Order Detail Page

It'd be great if autoship was available when using the order search feature in the top right and the page was customizable. We are switching to a scanner sys...
  • commando shipping
  • 0 votes
  • 0 comments

How can I integrate my PHP application?

I'm trying to integrate my PHP application with ShippingEasy API, for calculate shipping costs through USPS in my checkout cart.  Which steps I need to follo...
  • Wilterson Garcia
  • 0 votes
  • 1 comment
  • Answered

Days since Ordered

Great software. Quick request. When we load up up someone's order in the search field, the landing page shows us this: Order date: May 6, 2016 Bill to: n...
  • Allen Quach
  • 0 votes
  • 1 comment

error when adding manual order

I am trying to add a manual order (as I do often) and it keeps saying "Weight is required for Quick Ship" however I am entering the weight. It won't let me c...
  • Tabitha Stuckey
  • 0 votes
  • 3 comments
  • Answered

Fedex accounts

I don't presently have a Fedex account. I ship infrequently via Fedex but occasionally I have a large package I need to ship via Fedex ground. I have had a F...
  • Hal Hickey
  • 0 votes
  • 1 comment
  • Answered

Dropship Items from orders

In the Purchase orders module, it would be a great feature to be able to add products that are drop shipped from our Vendors warehouse.  From the orders scre...

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  • Trey McCaskill
  • 0 votes
  • 15 comments
  • Answered

Switching Back to Split Label Packing Slip

While trying to update our packing slip template I switched us to separate pages for packing slips and labels, where before they were each 4x6 on the same pa...
  • Jared Ross
  • 0 votes
  • 4 comments
  • Answered

Charges from USPS and Endicia

Hello, I am getting charges showing up in my account for not only the amount that I added to my shipping easy account so I can print labels (Endicia), but al...
  • Amie Druehl
  • 0 votes
  • 3 comments
  • Answered

On the Inventory Products Pages, Another Column for Item Condition (New/Used)

So the default columns are Image SKU Name Category Weight Warehouse/Bin It would be cool to have another column (or even customized columns), such as conditi...

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  • Allen Quach
  • 0 votes
  • 2 comments
  • Answered

Customs labels print TINY

My domestic labels print perfectly to my Dymo 4XL. However, anytime I ship internationally, the customs label prints at approximately 1/3 the normal size, an...
  • Jeff Wunrow
  • 0 votes
  • 1 comment
  • Answered

USPS scan forms - 2 forms?

I just want to make sure I understand. Because we had to setup 2 Endicia accounts (first class and priority) ... we now have to print 2 scan forms? Is there ...
  • Patrick Norton
  • 0 votes
  • 3 comments
  • Answered

Able to see if package is insured in order details page

HI, Currently we are only allowed to see if insurance was purchase or not via Shipment History. When there's a lot of orders or many days have passed, it ...
  • Betty Wu
  • 0 votes
  • 2 comments

Customer addresses on shipping labels

Hello, many of my customers have shipments sent to them at their offices. For example: Jack Ship c/o ABC Company 123 Main Street Anywhere, USA  12345   I tri...
  • Rebecca Harris
  • 0 votes
  • 2 comments
  • Answered

Active Stores

I love that I can now use shipping easy to manage my inventory, but It would be even more helpful if it could also integrate with Jane.com! Thanks!

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  • Kalen Thomas
  • 0 votes
  • 2 comments
  • Answered

Return Label Search

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ ...

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  • Philip Modelle
  • 0 votes
  • 2 comments
  • Answered

WooCommerce two-way inventory integration

Requesting 2-way inventory syncing with WooCommerce.  

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  • Adam Korzeniowski
  • 0 votes
  • 4 comments
  • Answered

Custom variant attribute

To fully describe our product variants we need additional variant attributes. Many products such as eyewear require custom variant attributes such as lens ty...

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  • Adam Korzeniowski
  • 0 votes
  • 4 comments
  • Answered

Multi-box shipment is a cumbersome process

Yesterday I had to create Fedex labels for a 17 box shipment.  They were all the same dimensions and weights.  It's such a simple thing to do on Fedex.com be...
  • Eric Vlietstra
  • 0 votes
  • 0 comments

No change to the label settings when shipping multi-packages

From the ShippingEasy knowledge base: "For both Domestic and International, only the 4" x 6" Label or 4" x 6" Label (w/ Packing Slip) options, for printing t...
  • Eric Vlietstra
  • 0 votes
  • 2 comments

Email Date

Currently, the dates displayed in the email are in MM-DD-YYYY format.   Is there any chance that this format could be changed or customized in the future? Pe...
  • Philip Shu
  • 0 votes
  • 1 comment

Entering Item Costs

For the purpose of generating Purchase Orders, I would like to be able to enter and save my wholesale cost for products in the inventory system.  Otherwise I...

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  • Andrew Thomas
  • 0 votes
  • 10 comments
  • Answered