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How do I sign up for the Customer Management beta?
ShippingEasy's Customer Management Beta is now available to all interested customers! Enabling Customer Management in your ShippingEasy account is simple - j...
Cannot log in - Did not receive confirmation email - Getting extremely frustrated
Good afternoon.
I signed up for a free trial last night and am concerned there was a typo in my email address as I never received a confirmation email and no...
ShippingEasy - Endicia and Bigcommerce
which endicia account from Shipping Easy do I use for big commerce? I can't get all of my shipping options to show. It shows Either only USPS First Class Mai...
New ShippingEasy Endicia accounts and Bigcommerce Shipping Settings
Prior to switching to ShippingEasy I had my own Endicia account. Recently I cancelled my account since I have the 2 new ones through SE. Now that i've cancel...
Can't set up UPS integration with Shopify
ShippingEasy does not recognize my UPS information, even after entering multiple times exactly as it appears in my UPS profile. Specifically, it rejects the...
Missing Money
I had $10 in my account... shipped 2 things at 2.60 each and then it told me I had $0.. can someone help me?
Please add ZOEY
PLEASE PLEASE PLEASE add Zoey to the list of partners. It's an awesome ecommerce platform (Magento in the cloud, in essence). We love Shipping Easy and want ...
Option to import UPC codes into products
When importing product there is no option to import the UPC even though there is a field for it please make possible to import
Printing labels - being able to choose label position
I use label sheets that print 4 labels to a sheet. But if I just have 1 label to print (or any number less than 4) it leaves a partial sheet unused. I end ...
Automatic insurance
I went into settings and set the insurance as follows: Only insure domestic shipments when the order's value is greater than or equal to: $100 and yet when I...
Change Font on Endicia USPS Labels to normal Arial.
My Zebra Thermal Printer brings at roughly 200dpi, and with said settings the current default font is Courier New, and prints in a smudged, blurry fashion, ...
item searchability
We are looking for a feature that allows us to search for skus with out having the full sku number. For example our skus are made up of the item number and ...
Add 'Order Confirmation' email & more customization with auto generated emails.
1. I would like to automatically generate and send an email when a new order has been placed so that a customer can get their order number right away.
2. We ...
Remove the 'endicia.com' tag from shipping labels — add customizable options.
I would like to be able to remove the little 'endicia.com' tag from my shipping labels and add my logo or tagline somewhere on the labels.
Sync two different Etsy stores?
Can I sync two different Etsy stores without causing any problems? I have two different stores/different accounts with Etsy. If I try to sync my second store...
LABEL FAILED - RETRY DOESN'T WORK
Trying to print off a UPS label and it is not printing and then showing RETRY button on shipment. But does not indicate what the error is.
Thanks!
Upload orders tab
I have my settings set up for cvs store and when I go to orders and then am to select the upload orders, there is no tab like that. Please help
Need total amount of postage purchased in reports, the "official answer" did not give a total. Need to be able to print it
Need a total amount of postage purchased in Reports by month and year end, the "official answer" does not give a totals only a long list of postage costs and...
Option to add a note when manually adjusting quantities
When ever a quantity is adjusted I want to be able to tell later why the change was made. For instance, Replacement sent, Physical audit, Sold direct and so...
4x8 Label for Multiple Package Shipments
FedEx and UPS multiple box shipments can only print on 4x6 Labels?
Please add the ability to have multiple package shipments print on 4x8 labels.
How do I print 6 X 4 labels instead of 4 X 6 labels
I am using an HP Laser printer. I have selected the template to print a label and a packing slip on one 8.5 X 11 page. And it does indeed print both. The ...
Separate out first name and last name
I would like for a small change to be incorporated - to have the ability to merge just a first name into my email confirmations instead of the salutation hav...
Inventory reports
Question on inventory: will more fields be exposed to the reports soon? I'd like to see inventory sales reports that can include Bin Location, Harmonized Cod...
Packing slip image aspect ratio
Not all of my images are square (same height and width). When these are imported and set to display on the packing slip, the resulting image is severely dis...
Postage Owed when Customer received package
So I have a customer that got a slip from USPS in her mail box showing she owes $32+ on a package that I mailed priority in the medium box...with approx. $8 ...
Shipping Supplies Inventory
It would be so helpful to track shipping supplies with the inventory system. For example, each time an order is placed, the amount of shipping supplies neede...
Ability to SEARCH inventory by WAREHOUSE/BIN number
Hello,
please add ability to SEARCH by BIN/Warehouse number when searching for inventory. Right now, you can search by title and SKU and possibly something ...
Ability to customize columns in INVENTORY PURCHASE ORDER. Need WAREHOUSE/BIN Column to be visible in purchase order.
Hello,
I really need warehouse/bin numbers to be visible when orders are created from inventory page. It would be great if you could allow to customize colum...
Shipping USPS First Class from United States to Canada
I must be doing something wrong. Others have told me they pay approximately $4 and I am quoted $40.
Any idea why this could be happening?