Defaults fluctuate and can cost you

When shipping international. If we select DHL these are the defaultsBill shipment to: - senderBill customs duties paid by: - recipientIf we select FedEx thes...
  • Dan Maxwell
  • 0 votes
  • 1 comment

Search

I often have Amazon orders that feed into shipping easy where the customer has a middle name or initial.  Almost always, searching for these customers comes ...
  • David Addison
  • 0 votes
  • 1 comment
  • Answered

How to View All Manual orders ?

Hi How can I view my all Manual orders that I created within a years? I can view in Shipping History of 90 days  but how can I get all the info that I manual...
  • Rain Gray
  • 0 votes
  • 1 comment
  • Answered

shipped products report INACCURATE

The Shipped Product Report does not display accurate Total Quantity when compared to same data from Complete Shipping Report which does appear to be accurate.
  • Adam Korzeniowski
  • 0 votes
  • 1 comment
  • Answered

ShippingEasy API. Access denied. Status 401.

We developed plugin for NopCommerce and ShippingEasy. But we have some problems with one of our customers. He uses correct credentials. I checked them. He ca...
  • Alexander Tretyakov
  • 0 votes
  • 2 comments
  • Answered

please help!

I have an account with you all and no matter how many time I have change my password it will no let me log in! I need to ship items out today.   
  • Brittney Foerster
  • 0 votes
  • 1 comment
  • Answered

Option for sender to pay duties for international UPS shipments

It would be great to have this as a per-shipment option. I would also be okay with it being done in the UPS integration settings.
  • Chris Egle
  • 0 votes
  • 0 comments

unable to track package / obtain refund

Hello, I created (2) shipping labels on 7/11/16.  The label ending in -992 was never sent.  I cancelled the shipment back in July, but never received a refun...
  • F B
  • 0 votes
  • 3 comments
  • Answered

Groupon E-Commerce Store

Groupon is offering an easy to set-up E-commerce store.  I was able to get mine set-up in less than an hour.  Once approved, that took a week, I began taking...

Closed for comments

  • Michael Weinberger
  • 0 votes
  • 8 comments
  • Answered

Pay On Use Return Labels Are set Up Through Endicia But Not Working On Shipping Easy

I followed the instructions via Shipping Easy and the external link to Endicia, even worked with an Endicia rep. My Endicia pay on use return labels account ...
  • Adam Jafry
  • 0 votes
  • 1 comment
  • Answered

Rules Request / Packing slip Enhancement

One of our biggest mistakes during the 4th quarter is missing that a customer ordered more than 1 of something (we have a lot of single quantity purchases). ...
  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Updating Shiiping Easy WooCommerce Plugin

In my WP/WC admin I am getting a message that there is an updated version of Shipping Easy's WooCommerce plugin available. It is stating that I need to add S...
  • Jeff Wark
  • 0 votes
  • 1 comment
  • Answered

Menu Scroll Lock Function

It would be nice if you can have the menu stay locked at the top of the screen so that when you are going through a lot of orders you can select multiple ord...
  • Travis Dallimore
  • 0 votes
  • 2 comments

Select Products and Create a PO

The Inventory function would be way better if there was a way to select on the items in the low inventory report or in the product list and create a purchase...

Closed for comments

  • Travis Dallimore
  • 0 votes
  • 15 comments
  • Completed

Be able to Import/Export all Product Fields in Inventory

Right now you can only update some of the product fields.  Some important fields are missing like UPC. We should be able to do all the fields.

Closed for comments

  • Travis Dallimore
  • 0 votes
  • 8 comments
  • Completed

magento 1.9 module

Hi, I am trying my darnedest to get my magento 1.9 module to integrate to shippingeasy and I cannot get shippingeasy to connect to the shippingeasy control p...
  • Douglas Sands
  • 0 votes
  • 3 comments
  • Answered

Amazon void/cancel/re-issue shipping label, triggers a flag.

At the moment Amazon does not allow Shipping Easy (SE) to modify tracking after it has been issued.  Great pain is felt when you need to change the shipping ...
  • Joshua Erskine
  • 0 votes
  • 1 comment

Starter account charged for Basic but type didn't change

I have been charged on my 2 previous billing cycles for a Basic Plan, but my account type never changed. I also never authorized these charges, though I'd li...
  • Hideaway
  • 0 votes
  • 1 comment
  • Answered

crop

your label is set up with no boarder and gets cut off by my printer.  lame.  no problems elsewhere.(etsy)
  • eghan thompson
  • 0 votes
  • 1 comment
  • Answered

Customers - multiple items ordered same day create a status problem

Many of my orders are a few different line items and Ebay does not put them under one order.  They send them on several different orders.  The system codes t...
  • Chester Mills
  • 0 votes
  • 1 comment

Customer management features needed

I just did a quick run through customers beta after activating for our account. I realize this a beta preview with unfished features so just want to get your...
  • James Hobart
  • 0 votes
  • 2 comments

Multi Ship To

Posted in the wrong area apparently https://support.shippingeasy.com/hc/en-us/community/posts/115000013786-Multi-Ship-To We receive orders that have multiple...
  • Mark Tvedte
  • 0 votes
  • 1 comment

Add GSO (Golden State Overnight) as a Carrier

I am new to ShippingEasy but like everything I see so far.  I've set up my carrier accounts, but the one that is not available (and is an important player on...
  • Derek Bromley
  • 0 votes
  • 3 comments

Prime integration for Amazon account

I am a currently a free subscriber, but I need something in my account turned on to recognize my Seller Fulfilled Prime orders from Amazon so that I can buy ...
  • Jeffrey Jones
  • 0 votes
  • 1 comment
  • Answered

Multi Ship To

We receive orders that have multiple shipping addresses, but when they are imported from 3d cart, it treats it as if it is all going to one address.  How do ...
  • Mark Tvedte
  • 0 votes
  • 1 comment
  • Answered

Endicia account issue

I got this message: Account # has been suspended. Please Contact ShippingEasy Support for assistance.
  • Qsdv
  • 0 votes
  • 1 comment
  • Answered

Transferring orders

Is there a way I can transfer unfulfilled orders from my current website to ship easy?  I just added the app today but I can't figure out how do use it for t...
  • Jessica Jones
  • 0 votes
  • 1 comment
  • Answered

Backend notes, easier Batching, reports, and Permissions

I have a tons of things that I think should be done to make the software better, many of them are very annoying and some of them make it restrictive.   First...
  • Chris Merrill
  • 0 votes
  • 1 comment

Sorting of Stores on Orders Page

Greetings, I would like to place a request for a New Feature. We currently have 16 Stores on our account and it would be helpful to be able to have them Sort...

Closed for comments

  • Kirk Kryger
  • 0 votes
  • 3 comments
  • Completed

Compare two shipping carrier options side-by-side immediately

We ship USPS Priority or UPS Ground depending on what is faster/cheaper on a package-by-package basis.   SE should be able to take the package dimensions and...
  • Elihu Bogan
  • 0 votes
  • 1 comment