Required Fields for Manual Orders

Allow us to specify which fields are required when creating a manual order.  Such as remove first & last name requirement.  I'm shipping to a lot of business...
  • Curtis Stevens
  • 0 votes
  • 1 comment

Verify Shipping Address to Ireland

Hi, We use Shipping Easy with our Storenvy store. I'm having a lot of trouble entering a verifiable shipping address for a customer in Ireland. I have verifi...
  • mike zwiesler
  • 0 votes
  • 3 comments
  • Answered

Zoho CRM integration

Hi,   I would like to suggest to include Zoho CRM Sales Orders integration into ShippingEasy.  Please, consider it in your roadmap. Thank you.
  • Jesus de la Fuente
  • 1 vote
  • 15 comments

Deleting old addresses or non-recommended addresses

You need to be able to delete "old" addresses for a customer.  This helps cut back on human error of using an incorrect address for shipping .. especially wh...
  • Jodi Hamilton
  • 0 votes
  • 1 comment

Nonmachinable Surcharge

Hello! I'm pretty new to shipping products and I have a question about nonmachinable surcharges. I read somewhere that running packages through machines can ...
  • Kassie Wong
  • 0 votes
  • 1 comment
  • Answered

Display last known Delivery Status after tracking information is no longer available from USPS

This is a request to expand the feature that's already in place. At the moment, we can see the Delivery Status of each order on Shipping History page, as lon...
  • Ilya Zhuganov
  • 0 votes
  • 1 comment

Enable SPF/DKIM to sent POs on my behalf

I noticed that when we email purchase orders via SE, they come from "noreply@shippingeasy.com". This doesn't look good and based on what I've read about emai...
  • Allen Walton
  • 0 votes
  • 1 comment

Product labels for inventory

We need the ability to print product labels for incoming inventory. For anyone with more than a few dozen products the ability to label products is quite ess...

Closed for comments

  • Philip Dexter
  • 0 votes
  • 3 comments
  • Answered

Integrating with Etsy's new Inventory Tools

  Last week Etsy moved my shop to an Opt-Out status after making desperately needed upgrades to their inventory tools.  I am unable to benefit from these upg...

Closed for comments

  • Susan Bowers
  • 0 votes
  • 4 comments
  • Answered

Barcode Labels

Hi, I emailed support asking for help with printing barcode labels for inventory items. I was told that this feature is not available from ShippingEasy but t...

Closed for comments

  • Gretchen Dexter
  • 0 votes
  • 9 comments
  • Answered

Unable to put site live due to Warning after checkout - in_array()

We are using WooCommerce, and have the store connected to the ShippingEasy account.     After order is created and checkout (cc data entered) we receive the ...
  • Ricardo Ortizcazarin
  • 0 votes
  • 1 comment
  • Answered

Order details link for international orders does not show country

For international orders, we can't tell what country it is by just clicking on the order details link.  If its still in the Orders page the only way to get t...
  • Bill James
  • 0 votes
  • 1 comment

Pulling Shopify Notes into Packing Slips

We often put notes in the Shopify order details section after somebody makes an order. It is much smoother to use that jumping back and forth between shopify...
  • Cody Klimper
  • 0 votes
  • 1 comment
  • Answered

setup ecwid store

 ShippingEasy won't connect to my  Ecwid.  Keeps saying disconnected.  I don't know what I need to do.
  • Judy Black
  • 0 votes
  • 3 comments
  • Answered

Date - Customer Management

 In the summary of "first order date" and "last order date" it only gives the Month and the day, (NO YEAR).  It would seem the year would be helpful.  As the...
  • Chester Mills
  • 0 votes
  • 1 comment

User Specific Label Preferences

The ability to select label preferences on a per user basis. I want to use a completely different type of printer and label layout for a new account, and ...
  • Katie Anderson
  • 0 votes
  • 1 comment

Adding country to the information showing on search or click on the order number

we have lots of orders from different countries. It will be beneficial if we can see what country the order is shipping to when clicking on the order number ...
  • Peter Chien
  • 0 votes
  • 6 comments

Custom Packing Slip Printing on a separate page

I created a custom packing slip that just excludes the default's price of order.  But when I print an order, it prints what looks to be similar to the defaul...
  • Jacob Clayton
  • 0 votes
  • 2 comments
  • Answered

Ready to Print Page: Copy Tracking Number Button

Save a ton of time if we could just copy the tracking number by clicking a button on the Ready to Print page next to the "Print" button. We currently have to...
  • Da Xue
  • 0 votes
  • 3 comments

Packing Slip Templates

There is a glitch when creating packing slip templates.  I am using a mac with safari 10.0.3.  I can easily edit my templates and then I hit update template ...
  • Lynnsey Dohmen
  • 0 votes
  • 1 comment
  • Answered

Feature Request: Embed Videos in Customer Facing Emails

I'd love to be able to add a video to my shipping confirmation emails to my customers. This would enhance store content and make us appear more professional....
  • Diana Helmuth
  • 0 votes
  • 1 comment

Integration with Magento

 Would like to be able to pick a few fields from Magento .. Like Customer Group to port over to the Customer Database.
  • Jeff Livingston
  • 0 votes
  • 1 comment

ConnectEasy Printers not showing up in available list

Using ConnectEasy 4.12.1 - OSX- 10.12.3 Sierra- Using Firefox and Safari-The app connects and my printers are shown as "active" and "Online"...but in the bro...
  • Van Thurston
  • 0 votes
  • 1 comment
  • Answered

DHL Rates quoted correctly for account

 Hello, It would be nice to see the actual rates DHL charges for international shipments within ShippingEasy. This rate would be pulled from the user's DHL a...
  • Gregory Davis
  • 0 votes
  • 1 comment
  • Answered

Ability to generate commercial invoice for USPS international shipments

Some countries require a commercial invoice (in addition to normal USPS customs forms).  Specifically Germany and France.  It would be great to have the opti...
  • John Kimble
  • 0 votes
  • 4 comments

Linking customer to 3rd party payer account

We'd like to be able to link the 3rd party payer account to the customer so when an order is created billing is default set to use their account. We have abo...
  • Rick Henry
  • 0 votes
  • 0 comments

UM120560568US

i asking regarding my packetTracking number : UM120560568USAccount Id : 15037Receiver : DKI Jakarta, 10220 IndonesiaTendered On : 11/23/2016 1:32:58Reference...
  • Nino Adriyanto
  • 0 votes
  • 1 comment
  • Answered

Stitch Labs Order Notes

The system is pulling the shipping method chosen by customer into shipping easy as a note. Which is confusing and doesn't distinguish between when there is a...
  • Katie Seller
  • 0 votes
  • 1 comment

Stamp printing with label

I would like to be able to print a stamp with label to ship decals that are less than 1oz. 
  • Jacob Rowan Prusakiewicz
  • 0 votes
  • 2 comments

Merge Products

I want to merge two SKU's, however, the search doesn't bring both up together to click them to merge. I have two SKU's ZZ-FG040 and FG040, however, when I se...
  • Nathan Harkrader
  • 0 votes
  • 5 comments
  • Answered