FedEx Bill Recipient Broken on ShippingEasy

Account bee-quick@********.com  Order M-080717-003       LABEL FAILED Order M-080717-005       LABEL FAILED Both shipments, when the FedEx site was used, wer...
  • James Fischer
  • 0 votes
  • 2 comments
  • Answered

Inventory | Print Labels with Barcodes from Inventory

Need a way to select Inventoried Products and to Print Product Labels with Picture and Barcodes Directly for checking in/out Inventory.  These labels would b...

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  • Jon Clifton
  • 0 votes
  • 5 comments

Trying to Update to New Woocommerce Integration - 404 Error

I archived my legacy woocommerce integration. When I attempt to submit my store URL for the new integration, I get a 404 error. My URL is http://thaibodywork...
  • Chuck Duff
  • 0 votes
  • 1 comment
  • Answered

Return Magic Integration

We have installed Return Magic (https://apps.shopify.com/returnmagic) on our online store to help us track and manage our returns. It's the highest-rated ret...
  • Robert Staddon
  • 0 votes
  • 10 comments

label Failed - Help!

I'm trying to print my first return label and keep getting this error: LABEL FAILED This is the error message we've received back from USPS: Missing or inval...
  • Alisa Quinn
  • 0 votes
  • 2 comments
  • Answered

Ebay guaranteed shipping delivery

Ebay just updated shipping to Guaranteed delivery how will shipping easy work with this new ebay shipping update
  • Paul Baez
  • 0 votes
  • 2 comments

I have been trying to contact shippingeasy support to add Endicia Pay on Use and cannot get ahold of anyone!

your company has made it IMPOSSIBLE for me to contact anyone to add the Endicia Pay On Use Return Labels onto my account. I have already added the option thr...
  • Kimberly Schneider
  • 0 votes
  • 1 comment
  • Answered

Parcel Post No Cheaper or Faster than Priority

  • Tracey Boudine
  • 0 votes
  • 2 comments
  • Answered

Label will not print

My label just keeps opening and scrolling on a blank page. It has already charged me and moved to the shipment history page. Even the reprint option goes to ...
  • Lynn Pridgen
  • 0 votes
  • 8 comments
  • Answered

Labels won't print. Missed deadline.

I've been trying for 2 hours to print a UPS label for a manually entered order. The original labels were formatted incorrectly, so I had to delete the shipme...
  • David Kaisel
  • 0 votes
  • 1 comment
  • Answered

Mass Removal of Customer Tags

It appears that it's easy to add new tags to a given customer - you can do this by uploading or clicking/adding in the customer control grid. Removing tags f...
  • Brandon Hunziker
  • 0 votes
  • 1 comment

Postage not showing

I have separate First Class and Expedited Indicia accounts.  I entered an order and it was showing no postage available even though I had a balance in my fir...
  • Ronald Nedd
  • 0 votes
  • 5 comments
  • Answered

Pick List Orders By Chronological Date

Our company would love the option to be able to sort pick lists by order date (newest to oldest, oldest to newest). We have a custom apparel shop so our proc...
  • Brittany Lewis
  • 0 votes
  • 1 comment

backordered items on packing slip

We use a combo packing slip/label. We often have customers order items that are in stock along with items that require production and take longer to ship/als...
  • Ralph Bushong
  • 0 votes
  • 1 comment

Order partially fulfilled does not sync with Shopify

When I select certain products of an order to be fulfilled via ShippingEasy it does not sync with Shopify and Shopify will mark the entire order as fulfilled...
  • Aafke Eggens
  • 0 votes
  • 1 comment
  • Answered

Add column + filter "assigned user"

We work with multiple location and I would like my team to be able to know if an order is attributed to them and / or to another team/warehouse - by adding a...

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  • Remi Peyron
  • 0 votes
  • 6 comments
  • Completed

Allow sub-user to assign orders to other users

It would allow more flexibility for the teams to operate together without the hassle to go through the team manager who usually owns the owner account.
  • Remi Peyron
  • 0 votes
  • 0 comments

about label content

about label - lblh20101004@gmail.com - Gmail Dear shippingeasy,   I have a suggestion about usps label, i choose 4*5 label...
  • HUAN LI
  • 0 votes
  • 1 comment

Issues Synching Orders From StitchLabs To Shipping Easy

My Orders are not synching from StitchLabs to Shipping Easy. All orders are marked as "Fully Billed / Ready For Payment" and have invoices. I have manually s...
  • Adam Jafry
  • 0 votes
  • 1 comment
  • Answered

Calculate shipping costs on customer end

I'm using woocommerce and there are multiple addons to choose from to allow for shipping costs to be added into the cart total for the customer to pay for an...
  • Justin Bartlett
  • 0 votes
  • 4 comments
  • Answered

WooCommerce Error on Checkout

Every time an order is placed the following error shows up on the order confirmation page.  Please help :)  Warning: in_array() expects parameter 2 to be arr...
  • Conor Hawking
  • 0 votes
  • 1 comment
  • Answered

USPS and their new APV system starting in 2 weeks

On August 1st, USPS postage will be automatically checked by their computers and rebilled (higher and lower) based on their calculation of postage instead of...
  • Stephen Mayfield
  • 0 votes
  • 3 comments
  • Answered

Store API Not Showing for WooCommerce

Hi. I've done everything in the installation except I have not been given a "Store API" It's not showing up where it should be showing, according to your ins...
  • David Allred
  • 0 votes
  • 5 comments
  • Answered

Shipping Label edit

Hello, I am trying to edit my shipping label and packing slip. Until recently, I was able to print a USPS label on the top half of the page and leave the bot...
  • Abraham Kim
  • 0 votes
  • 1 comment

Royal Mail Import Handling Charge - includes VAT or Not?

We refund UK customers who get charged this import VAT by ROyal Mail (including £8 handling fee).   My question:  Is the £8 handling charge inclusive of VAT?...
  • Rebecca Caroe
  • 0 votes
  • 1 comment
  • Answered

Number of Line Items

Hi, I want to show number of line items on packing list. currently, i see that the the number of line items is only available as an option in shipping rule. ...
  • Michael Wang
  • 0 votes
  • 1 comment

stock/inventory level should be added to product sales reports

Product sales reports should not only list the number of products sold/shipped, but also the product's current inventory. This will make it much easier to cr...

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  • Brandon Hunziker
  • 0 votes
  • 2 comments
  • Answered

Error when purchasing label, but was still charged

I just tried to purchase a label and received an error that said to try again, but the postage for the label that didn't work was still removed from my balan...
  • Kate Thurman
  • 0 votes
  • 2 comments
  • Answered

Ability to edit shipping cost

I am using APC for our international shipping. Their rates are great but the rates do not interface into shippingeasy. I would like to be able to enter the r...
  • Jim Leuty
  • 0 votes
  • 1 comment

error to ship

Why am I getting an error: Label Failed This is the error we've received from USPS LOG ID: 32078   please help  
  • Skin Snob
  • 0 votes
  • 1 comment
  • Answered