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Woo Commerce : Update of tracking number
I integrated my Woo Commerce store with shipping easy. The problem is that the tracking number and method of shipping appears as an "order note" in Woo inste...
Categorizing Non-Seller SKUs
Hi,
I was wondering if a feature could be created so that SKUs/Items can be marked after a certain amount of times where it has not sold. (i.e. if the SKU ha...
Add order number to Canada (International) Labels
The order number shows on some other International labels under the invoice field, but there's no such field on Canada labels.
Since order number is on all o...
Woo Commerce integration : Item name
My customer recently transferred from Shopify into Woo Commerce.
I used to have an Item description looking like :
Urban Step gray 38 medium
I now have the f...
Tracking Link is Broken
The USPS tracking link in my test email is malformed and will not allow the customer to track the package.
Please see screen share link below.
https://www.sc...
Add orders one at a time to a batch so they print in the order we entered the customer name
This would be a huge time saver.
At the moment we have to type in over 400 customers names. Send each order to a category. Then bulk change the weight to 3 ...
Best postage scale with USB data transfer?
I am interested in integrating a postage scale with ConnectEasy. It seems like you need to get a scale that has a USB data transfer feature for this to work...
Woo Commerce : Item Description is unclear
My customer recently transferred from Shopify into Woo Commerce.
I used to have an Item description looking like :
Urban Step gray 38 medium
I now have the f...
Cannot Sign In
I have been trying to log in to my ShippingEasy account for weeks and encounter the same error each time.
This page isn’t working
app.shippingeasy.com redir...
Won't connect under Integration
I'm trying to set up ShippingEasy with my woocommerce and it will not connect. Actually it says it's been disconnected and I need to reconnect but I never sa...
Is it free as long as I'm under 50 a month?
I can't seem to find a clear answer on this anywhere. Is the account free as long as I ship under 50 a month?
Thanks!
Nancy
Connecting a Woocommerce store fails
I'm trying to setup my Woocommerce store with ShippingEasy and as soon as I click save after entering the store type of Woocommerce and the url of my secure ...
Bug: Orders can Only be Synced Once with the new WooCommerce REST API Integration
With the new WooCommerce "Direct Integration" using the REST API, once an order has been sent by WooCommerce once, WooCommerce won't send it again.
This will...
Seperating Sales by Store
Hello,
I was wondering if there was a way or if a component can be made so that you can seperate sales of each SKU by store? (i.e. Amazon, eBay, Walmart etc....
I am unable to access my account in order to update credit card information, etc.
Anytime that I try to login it fails with an error stating "Too many redirects". I have cleared my cookies and used different browsers and nothing seems to ...
The Certified Intermediary’s account does not have enough postage balance
This is the second time I've received this error this year. The first time I had a a few dollars in my account and this error wiped out my account and I end...
Shipping Rule - Taxes and Duties Set to be collected by Third Party
Hello Bria,
As to our conversation, over the phone, I would like to initially thank you for letting me know an internal note was made regarding this matter.
...
APV Fees
Would like to see what APV fees are without having to navigate Endicia and try to figure it out there. A tab right beside the cost we thought it would be wo...
Return Label cancelled but customer uses it
cancelled the return label since customer didn't return item in return window of 15 days, but got the item back almost a month back, using same label.
How ...
Unable to sync WooCommerce Orders (WP version 4.8.1)
ShippingEasy says my orders have been synced, but they are not appearing. My plugin says that it has not been tested with my current version of WordPress. It...
USPS Scan Form button missing? And Label format problems
Ok, so brand new user here.
First off I had trouble with my label formats. I didn't realize prior to buying labels that I must adjust label printing setting...
How to add return label to my site for shipping Easy.
I am using an woocommerce with shippingeasy.
Currently, when a customer wants to exchange or return a product, they email us and we create a Return label us...
Postage isn't showing up
I'm trying to ship a package and it won't let me follow through. It says no postage. I looked and there's postage in the first class mail one. is there a w...
cancel free trial
I have a promo code to get basic plan from usps and i want to take advantage of it. I mistakenly signed up for the free trail. can you please cancel my trial?
BigCommerce "Application encountered an internal error" and can't use app
Hi,
My ShippingEasy app on the BigCommerce platform is giving me an "oops, hate it when this happens, the app encountered an internal error" and will not ope...
Low Stock on Order
Hello,
Is there a way to seperate or categorizing low stock not on order and low stock that is on order. So that when ordering low stock is only showing what...
Sorting By Threshold
Hello,
I am still working on counting our inventory and assigning thresholds. Is there a possible way to sort by Threshold so that those that are bundled and...
Address could not be verified by USPS.
Hi shippingeasy:
When I create a manual order, I paste the address, some of them could not be verified by usps, it said "Unable to parse address". So I need ...
printing page wont load
when I push the print button the page that pops up so I can print it wont pop up, it just keeps loading. no matter what I do it just keeps loading, everythin...
Dashboard access to multiusers
Hey, I wanted to know if there is any way an admin can restrict multi-users from accessing the dashboard? If not, this is a request if the developing team ca...