cancel free trial

1
Answered

I have a promo code to get basic plan from usps and i want to take advantage of it.  I mistakenly signed up for the free trail.  can you please cancel my trial?

Official Comment

Hi Rosemary,

Thank you for posting to our forums!

I see you currently have 2 ShippingEasy accounts:  1 on our free Starter plan and 1 on our Basic plan which is $29 per month after the 30 day free trial.  

You can see what is included in each plan type here:  What is included in my plan?

Steps for cancelling a ShippingEasy account can be found in the article linked below:

How to: Cancel my ShippingEasy account

Please follow those steps for each of the accounts you wish to cancel.

If you have further questions, please let me know in the comments. Thanks!

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