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All column to product list
Make a column that says “Sold (last 6 months)” and should provide the total sold in the last 6 months to help customers determine how much to order at once. ...
Export Products
The "Export Products" link on the left under 'Products" is a broken https://app.shippingeasy.com/products/exports
On dropshipping orders, I can't select UPS or Fed Ex as options
Why can't I select fed ex or ups as options for drop ship orders? Is it because I don't have an account set up with them through the app?
Enable Actions & allow notes and shipping updates on DropShipped items
Currently the actions dropdown is Disabled on orders with dropshipped status.
Please allow the same actions to these orders as are regular shipped orders.
Make it so that only a single email is sent when multiple, separate orders share an order number
Almost every product that I sell has to be shipped in multiple boxes—they're large kits. In WooCommerce I have items created as product bundles, which contai...
Allow more than 30-40 Shipping Rules to be created
By default ShippingEasy only allows 30 Shipping Rules, max. By calling support they were able to increase this to 40 rules, but said they can't go higher tha...
Cannot get the International Shipping Guide despite multiple attempts!
My boss and I have both tried multiple times, but we get nothing. And yes, we've checked our spam folders and every other folder we have.
This is irritating...
Split Amazon Order
Hi, I have an Amazon product that is pretty heavy. When someone ordered 4, I split the order in shipping easy into 4 packages, then decided I could ship 2 ...
USPS label not printing correctly
Using a Zerbra GX420d printer. It worked fine until our shipping computer died. Now that we have new computer the USPS labels will not print correctly. All o...
Dymo printer will not print label from shipping easy
Prints perfect from the demo app. Will not print from the ShippingEasy website. States label sent to printer, but nothing ever prints. Printer is also ad...
International Shipping Labels Not Printing due to longer descriptions in Customs
We get a lot of label failed with international orders because our descriptions are too long. Is there any way to just have this automatically cut the descri...
SHIP TO address is not updating !!!
This has been a reoccurring issue this past month and it's annoying and frustrating as hell not to mention HIGHLY inconvenient for my clients when their pack...
Redesign Packing Slip Options
Hello, I am running into a problem with our packing slip not showing shipping charges or discounts, I have looked into adjusting the template but this inform...
How do I get in touch with you!!!!!!!!!
I cant log in because I dont know why and I can get to chat because I CANT log in. I cant get the phone number because I CANT log in. I cant contact anyone t...
Cant Sign in Either....
I cannot sign in, cant' get password to reset, cant' get ANY of the options to click through.....NOT funny! I have already cleared cache, cookies, and hist...
Cannot sign in
How crazy is it that you have to sign in to "match profiles"to post to this help forum.... unacceptable. Just spent the last 3 minutes trying to find a way...
Can't sign in...
I have been unable to sign in and access my account. I have cleared cookies (as recommended) and it did not help. What else could I try.
How Do I Change Quadrant Label Is Printed In???
Hi all,
How can you choose where the label is printed on your label sheets?? I'm using the smaller labels, so I have four labels on a sheet. And if I only ...
Manual Order Entry - Entering the "item" name that doesn't exist in the inventory list
When you enter an order manually there is field called "item". When you start typing the name of the item in that field the system gives you suggestions from...
Cant Sign In PLUS..... My Account is NO WHERE TO BE FOUND!!!
You can't get any support other than to call and act like you want to join. then you will get a person. support is non existent and will do an automatic hang...
Fields to enter dimensions not showing up
When i create a manual order, the fields to enter the package dimensions don't show up -- they're simply not where they appear in the samples provided at htt...
Can't sign in!!!
Same password as always won't work. Tried changing the pw, still not working. What's up? I need to ship!!!!
cant sign in
All of a sudden your app stopped working- I cant sign in, ive changed my password and still doesn't work. I need to resolve asap! HElp!
DHL Express International
Shipping Cost is always zero when DHL is selected
Feature Request: Ready to Ship Page
Greetings,
This might sound a bit trivial, but it would save a lot of time for me. When the Ready to Ship Opens or Refreshes can you have the Cursor Start in...
Would Like to Add Coupon Codes to My Packing Slips
When looking through the settings on packing slips I noticed there is not a feature where I can add coupon codes to my packing slips. I see features such as ...
no option to enter dimensions
I'm shipping an oversize item so I know its dimensions may be relevant to the pricing. I know there are supposed to be fields to enter dimensions here: https...
Add pick up option to the label
Dear Shipping Easy,
We would like to ask for your urgent help.
We have made shipment for our parcels from our address Ohio 44143 to IL 60433.
And most of th...
USPS Domestic Label Customization
I just received the email from Jack Ship which highlights the ability to print item descriptions on the USPS domestic label.
This is cool and indicates that ...
Autoship and Advance Shipping Date
When I use Autoship it doesn't seem to follow my settings to Advance the Ship Date. I have my account set up to set all shipments past 10 AM to the next day....