Trying to sync orders with Storenvy

I synced my orders and only the last 5 seem to be coming through. I have another 12 previous that aren't syncing for some reason.
  • Chris Evans
  • 0 votes
  • 1 comment
  • Answered

Fedex and UPS reference field

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ ...
  • Chester Mills
  • 0 votes
  • 1 comment

Transfer a website platform

My website used to prestashop platform and I have shipping easy account with it, but now I transfer my website to woo commerce platform ,so how can I change ...
  • khanh bui
  • 0 votes
  • 1 comment
  • Answered

Some Orders Not Being Sent to Shipping Easy

I use WooCommerce on http://edenknowsimplants.com and only some of my orders are showing up in ShippingEasy. There doesn't seem to be any rhyme or reason or ...
  • Robert Poe
  • 0 votes
  • 1 comment
  • Answered

Source IP Address Restrictions

Hi - My company is running a very limited proof-of-concept on a new ecommerce platform that supports Shipping Easy. The ecommerce platform, being a proof-of-...
  • Bryan
  • 0 votes
  • 1 comment
  • Answered

Sync problems today

Is order "sync" broken today? Seems to be here!
  • Tyler Azzarelli
  • 0 votes
  • 2 comments
  • Answered

Show Coupon Code on Packing Slips for Magento orders

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________   ...

Closed for comments

  • Kyla Smith
  • 0 votes
  • 1 comment
  • Completed

Order stuck in ready to print due to not enough postage

I have an order that is stuck in ready to print with the following message This is the error message we've received back from USPS: There is not enough money...

Closed for comments

  • Jim Leuty
  • 0 votes
  • 3 comments
  • Answered

Add "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER"

Adding "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER" will be helpful for someone like me who needs to print hardcopy or softcopy randomly anytime.
  • NJ Warehouse
  • 0 votes
  • 8 comments

No longer triggers my Shopify Orders to be fulfilled

When I complete a shipment using Shipping Easy, my orders are no longer marked as fulfilled within my Shopify Store.  In the past when I completed a shipment...
  • Sarah Welle
  • 0 votes
  • 1 comment
  • Answered

Storenvy Product Updates

Currently, Storenvy products are only "loaded" into ShippingEasy's products upon the initial sync, but not as orders continue to sync. It is really needed to...
  • Robert Kulp
  • 0 votes
  • 3 comments

Weebly Integration

Are there plans for integration with Weebly? They have a nice eCommerce solution, but ShippingEasy is missing.

Closed for comments

  • Robert Kulp
  • 0 votes
  • 16 comments
  • Answered

Bug in Shipping Notification template

I tried customizing the email that my customers receive when their order has shipped, and now no matter what I do, the subject line shows my personal email a...
  • Noriane Ethington
  • 0 votes
  • 1 comment
  • Answered

My Download orders button is missing??

I'm trying to download a csv file and there is no button that says download orders...i've watched the tutorial and that button is literally NOT there....HELP...
  • Katrina Sage
  • 0 votes
  • 1 comment
  • Answered

Bought Shipping Label Don't have access to email

I recently just purchased a shipping label through storenvy. However, the label was shipped to my old email address that I don't have access to. I paid over ...
  • sara rodriguez
  • 0 votes
  • 1 comment
  • Answered

NEED all tracking numbers for Multi-box shipments in Reports

Report only shows first tracking number. We are required to give our vendors all tracking numbers for an order. If we have 8 boxes for an order I need to be ...
  • Jeff Livingston
  • 0 votes
  • 2 comments

Big Commerce - Do not import Unpaid Orders into Shipping Easy

Big Commerce - Do not import Unpaid Orders into Shipping Easy.  Currently orders with the Awaiting Payment flag are being imported.  Only Awaiting Fulfillmen...
  • Rand Boadway
  • 0 votes
  • 5 comments

I don't see my order list

Hi,   I'm trying to create return label through shipping easy; however shipping easy can't read/sync my orders from shopify. I don't see anything order liste...
  • yoojin ahn
  • 0 votes
  • 1 comment
  • Answered

Packing Slip

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ We...

Closed for comments

  • Rhonda Johnson
  • 0 votes
  • 1 comment
  • Completed

accessing shipment history on starter plan

    i am utilizing the 50 shipments per month starter plan and shipped 52 packages, thus unable to access my account by shipping easys default, how...
  • John Cline
  • 0 votes
  • 2 comments
  • Completed

Unique Label Setting

Hi ShippingEasy -  My request pertains to label settings - it would be nice if we could set up unique label styles per store or type. Examples: We use a comb...
  • Alec Grosvenor
  • 0 votes
  • 1 comment

Request For Sending Two Types of Emails - Depending on whether it is return or exchange

We need to be able to choose and send two different types of emails when we use return shipping. Some return shipping is for a complete return while other re...
  • John Lee
  • 0 votes
  • 3 comments

Why did the insurance info disappered from the shipping history page?

When I used to look at my shipping history page there was a section between status and tracking that had the word "Insurance" and there would be a check mark...
  • LARON EVERY
  • 0 votes
  • 1 comment
  • Answered

Packing Slip Text Size

I need to be able to change the text size of the shipment line items table. I've been informed that even if you change it the table is a fixed size at what l...

Shipping Label Failed

I have linked my Shipping Easy Account with my Fedex Account...that seems to be working. However, when I attempt to purchase/print Fedex package labels o...
  • Mark Forman
  • 0 votes
  • 1 comment
  • Answered

Shipping Easy won't update my NEW Endicia Account Number

I've had a number of Endicia accounts, and closed the excess ones that appear on my Shipping Easy "shipping rates" page. However, those ones are still visibl...
  • Chris Burkard
  • 0 votes
  • 1 comment
  • Answered

ShippingEasy monthly label report provides incorrect number for total printed labels

 I have free subscription with shippingeasy. I just received email that I am nearing my plan's included shipping volume at ShippingEasy ( 50 labels for billi...
  • Alla Tabak
  • 0 votes
  • 2 comments
  • Answered

Customer Note on Packing Slip not printing

Hello, Has anyone noticed a changed with the customer note no longer printing on the packing slip?  I have been using this for while, but I have noted just r...
  • Alberta Fletcher
  • 0 votes
  • 5 comments
  • Answered

WooCommerce

I'm lost with how shipping easy works with WooCommerce.   Does the shipping easy plug-in calculate shipping costs and display those in the cart for woocommer...
  • Robert Boyer
  • 0 votes
  • 1 comment
  • Answered

shopify wont reconnect!!

Keep trying to reconnect my shopify store but takes me back to my store info and still wont connect? this is one reason im not paying for there basic service...
  • Dyna-Core Labs
  • 0 votes
  • 3 comments
  • Answered