Customs document line item weight?

When I go to edit individual line items, it does not allow me to edit the weight of the item. We use a volumetric weight system, so our weights per item are ...
  • Patrick Norton
  • 0 votes
  • 1 comment
  • Answered

Haven't received email with label

I purchased a label through shippingeasy in my storenvy shop and it said a label will arrive in your email. I haven't received an email with the label yet. I...
  • Rebecca Enck
  • 0 votes
  • 1 comment
  • Answered

Would be great to integrate product images in order view as an option under "arrange colums"

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Wo...
  • Andrew Stewart
  • 0 votes
  • 1 comment
  • Answered

Woocommerce Custom Order Numbers

You should update the plugin to pull the Order Number instead of the post ID (or at least make it an option).  Those of us with custom order numbers would ap...
  • Michael Helfen
  • 0 votes
  • 3 comments

Allow Purchase of United States Post Office Insurance

While I am grateful the Post office includes $100 worth of insurance I would like to be able to buy insurance from them direct here on shipping easy.  I ask ...
  • Jon Aird
  • 0 votes
  • 1 comment

Prior Month Postage Paid Report?

Is there an easy way to create a report showing postage paid on all shipments in a prior month? In my case, I use Shopify / USPostal and Endicia Expedited ex...
  • Tyler Azzarelli
  • 0 votes
  • 2 comments
  • Answered

There is no reports option

I am trying to find the "reports" option in my account. But after following the guide there is no option of "reports"  in between the settings and products t...
  • LARON EVERY
  • 0 votes
  • 1 comment
  • Answered

Store will not reconnect.

I'm running into issues getting my store to reconnect to shipping easy. It appears the wsdl is loading when I access https://www.filteright.com/index.php/api...
  • Mike Bockus
  • 0 votes
  • 7 comments
  • Answered

Where can I find my tax reports? Its not there for me

I tried asking in another thread. The guide says there is an option to click "reports" between help and settings but  I don't have that option in my dash. I ...
  • LARON EVERY
  • 0 votes
  • 1 comment
  • Answered

UPS integration issues

I'm trying to integrate my UPS account. I've followed the steps in the help article, but don't see a place to enter the UPS invoice information. I'm getting ...
  • Laura M Muresan
  • 0 votes
  • 1 comment
  • Answered

Mark as shipped edit date

We have an 2 orders that should have been combined but one was missed. These 2 orders shipped together. How can we mark the missed order as shipped without i...
  • Jennifer Cann
  • 0 votes
  • 1 comment
  • Answered

Shipment History Check Weight

How can we go back to check the weight of a package that was already shipped?
  • Jennifer Cann
  • 0 votes
  • 1 comment
  • Answered

Adult Signature for FedEx Ground

It is mind boggling that the Adult Signature option is NOT currently available for FedEx Ground rate. It IS available for other rate classes, but for some un...
  • Michael Nagdimunov
  • 0 votes
  • 3 comments

feature requests- Opensky integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Wo...

Closed for comments

  • Francesca Darvish
  • 0 votes
  • 1 comment
  • Completed

Backorder Category/Email Rule

We are coming from a magento store using shipworks, and now on a shopify store and trying to use shippingeasy, but quickly finding limitations. Our previous ...

Shopping Cart Elite Integration

Would you consider an integration with these guys? They have a great platform: https://www.shoppingcartelite.com/   Thanks!
  • Stephen Harmon
  • 0 votes
  • 1 comment

Make Orders packable by product BAR CODE.

Hey guys, I'm incredibly excited about ShippingEasy.  The one issue I'm trying to plan for I'm certain is costing most of your customers money ( I know it wi...

Closed for comments

  • Casey Whitcher
  • 0 votes
  • 4 comments
  • Answered

Prevent UPS ground shipping to PO Box

We have had some instances where the shipping crew has shipped UPS Ground packages to PO Boxes. It's kind of an easy error to make since they aren't actually...
  • Steven Howland
  • 0 votes
  • 12 comments

Add Barcode for order # to Pick List

Currently we are going to print ranges of orders by item by location and simultaneously by order for the same range, hand those two lists to a picker so they...
  • Casey Whitcher
  • 0 votes
  • 2 comments

Shopify Orders have stopped syncing

My orders have stopped syncing and I'm not sure why. I checked the troubleshooting article and I can't find anything that would be causing a problem. I would...
  • Beverly Hill
  • 0 votes
  • 1 comment
  • Answered

Add SKU to Fedex Label

 We would like to print our SKU in the reference field for our labels. Currently this only works for USPS, but we know Fedex should also allow it.
  • Super Area Rugs
  • 0 votes
  • 2 comments
  • Answered

Please add PriceFalls.com as a market place

I would like to sell on PriceFalls.com but they don't integrate with Shipping Easy.  I assume your companies would have to work on this to set it up.
  • Richard Guenther
  • 0 votes
  • 1 comment

Australia Post Integration

Can you please set up an integration with Australia Post. Ship Station has just done this and for my new store I'm setting up in Australia I will be have no ...
  • Heath Ramsey
  • 0 votes
  • 1 comment

Server / ShippingEasy Status

When the server crashes (not common I'll agree, but it does happen), there should be a server status (maybe on the support home) to give us status updates? W...

Closed for comments

  • Stephen Mayfield
  • 0 votes
  • 5 comments
  • Answered

Manual Order Entry Not Working

Have tried it 10 times now. I enter the details including the weight and every time it says weight needed for quick ship. I am not even doing quick ship I am...
  • Ayana Phillips
  • 0 votes
  • 3 comments
  • Answered

No addresses validated

I have my free trial account, and I just uploaded my address book .csv file and mapped the fields as indicated in the FAQ. I then went to the verify screen, ...
  • Paul Luskey
  • 0 votes
  • 1 comment
  • Answered

Integrated with PayPal but orders not imported

When I select my PayPal store I don't see my invoices or paid invoices/orders. I would have to manually input them, which I do not want to do. I have integra...
  • Sheila Rich
  • 0 votes
  • 1 comment
  • Answered

How to get scan return label activated on my account

I need to setup the "scan based return label" but since I have a free plan, I can't call, chat or email... but the instructions given are to first call Endic...
  • Katherine McClure
  • 0 votes
  • 1 comment
  • Answered

freeze column headings in orders tab

On the open orders tab, please freeze the top green row with all of the column titles (and the buttons/menu above it) so that when you scroll down through yo...
  • Kathleen B. Smith
  • 0 votes
  • 5 comments

Owner of online shop

I'm doing my taxes and need to find out how much I spent on shipping easy.com for 2015. I can't find my past billing info anywhere or billing report.... Do y...
  • Jamai Lowell
  • 0 votes
  • 1 comment
  • Answered