I purchased a label through shippingeasy in my storenvy shop and it said a label will arrive in your email. I haven't received an email with the label yet. It never usually takes this long and I haven't done anything different.
Haven't received email with label
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Hi Becky,
Thanks for posting in our forums! It looks like you are using our EasyShip option for Storenvy merchants. I took a look at the transaction history associated with your email and I do see that some labels were created and emailed last Thursday. I did not see any failed transactions. It is possible these went to your spam folder. Would you please search "All Mail" for an email from storenvysupport@shippingeasy.com to see if it went to the wrong folder in your email?
If you are still unable to find your label, would you please email storenvysupport@shippingeasy.com with the order number and recipient name? We will be able to look up specific information for your label there!
For other customers who come across this post, if you use EasyShip for Storenvy and have questions about your labels, please email us at storenvysupport@shippingeasy.com
Warm regards,
Taylor Painter