Delivery Confirmation Email Feature

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Does ShippingEasy have Delivery Confirmation notification email feature? If not,...

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  • Hans Iduma
  • 0 votes
  • 1 comment
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Total in the Packing Slip is empty

Hello! We send orders via the ShippingEasy API. In the https://app.shippingeasy.com/orders all the orders appear with the correct total amount http://screenc...
  • Julia
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  • 1 comment

New BigCommerce Orders Not Populating

Hello, We just installed a new shipping easy account inside our BigCommerce store a couple days ago, and all seemed to be working well. New orders with statu...
  • Aaron Bleeker
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  • 1 comment
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DHL International Shipping: What do you do with the "Archive Doc" label?

Our first international shipment with DHL and we have two labels. The second label is marked at the top "ARCHIVE DOC: Not to be attached to package" I'm assu...
  • Jackie Martin
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  • 1 comment
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Plan Maxed Out

I surpassed the allotted number of orders in my Starter Plan this week. It said it would reset today, so I waited (rather than upgraded). Now that the "Reset...
  • Colleen Griffith
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  • 3 comments
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Daily Reports

It would be nice to be able to print a report of order numbers and tracking number barcodes at the end of my mailing session, that way i don't have to go thr...

PrestaShop ShippingEasy Module, where is it?

First, I don't understand why I need to create a second account for your DAMN Zend framework, I already created one on api.shippingeasy.com Second, you claim...
  • Monte Shaffer
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  • 5 comments

Need to customize From Name and Address for every package

I need to be able to customize the From address for each shipment.  Occasionally the sender will have a different zip code than the one we are sending from a...
  • michael perrego
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  • 3 comments

Reapply Autoship after shipping details are corrected

It'd be great if there was a way either resync orders from the original source into Shipping easy or to run an order back through autoship. Often customers p...
  • commando shipping
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  • 1 comment

BigCartel Integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Po...

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  • Justin Hagwood
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  • 1 comment
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Updated billing but will not update Endica

Do not have endica login and our updated billing info in SE is not updating that system so we cannot buy postage.
  • Chelly
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  • 1 comment
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BigCartel Integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ Wo...
  • Justin Hagwood
  • 0 votes
  • 1 comment
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USPS Tracking

USPS tracking is not currently working.
  • Tyler Azzarelli
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Setting to postdate labels time for next day pickup

Please offer a dropdown box to select a time to automatically post date orders for the next day. For instance, all orders after 12pm will postdate for the ne...
  • Trina Felber
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previous postage purchases?

I am working on my taxes, and have about 20 packages that I sent through shipping easy for my business. Is there a way to find a list of payments made for sh...
  • Jess Shadowens
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  • 4 comments
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Can't log in with email account name and password that worked till yesterday

Issues: 1.  Can't log in with email account name: sk*******@mail.com and password that worked till yesterday. 2. Request a don't get password reset reply email.

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  • Steven Kingsley
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  • 3 comments
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SpeeDee Shipping Integration

SpeeDee is the absolute cheapest option for shipping locally. Myself and my customers would love if we could integrate with SpeeDee to save money.  http://ww...
  • MaryLou Zitur
  • 0 votes
  • 3 comments

Woocommerce Store not syncing - followed all steps...

Hi there. We recently moved our website from Shopify to WordPress and we're having issues syncing our store. I followed the instructions and everything seems...
  • Jason Britton
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Flate rate shipping?

Am I able to get USPS Flat Rate shipping on a free account? If so, how? I'm trying to mail off a flat rate envelope and a small flat rate box. Thanks.
  • Jeanne Cooper
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Total Customer Paid Shipping vs. Split Quantity Command

Hello: Each year, I export a custom Order Report to assist preparing my 2015 Schedule C.  However, when I “split” order quantities I also noticed that the or...
  • Michael Pelone
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  • 2 comments

Lightspeed Retail & eCommerce cloud based

We certainly would like to see some level of integration between Lightspeed Retail (which has eCommerce) and ShppingEasy,, even simply for the ShipTo method ...
  • Michael Rogers
  • 1 vote
  • 10 comments

My store will not reconnect

I have followed the tutorial about reconnecting my store with zoey ecommerce. Despite the message saying the store has now been reconnected it still shows it...
  • Penny OLoughnane
  • 0 votes
  • 4 comments
  • Answered

USPS International rate is incorrect

I'm sending a package to Japan, but the postage is not what it should be. USPS International should be $13.75, but's coming up about $3.50 for a 3 oz flat ri...
  • Dennis Lloyd
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Add "Ship from Zipcode (if different than return address) to label creation screen

Most of our products are drop-shipped from our suppliers which we request that the order be shipped "blind", meaning the customer thinks it came directly fro...

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  • David Pickard
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  • 4 comments
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Open API - Package dimensions

Please return the package dimensions in the shipping update XML response sent back to the shopping cart. We need this information so we can try to optimize t...
  • Steve Graham
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USPS delivery date

When using Endicia for USPS Priority mail postage payments, where can we find the estimated delivery date of the package?
  • Diane & Mike Selman
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Shipments Page Sort?

We process all orders ("orders->shipments") in bulk. ...But when we get to the Shipments page, they are all in reverse order by order number with the newest ...
  • Patrick Norton
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  • 3 comments
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Dropshipping Automation

I'd like to add 2 features to  automate the dropshipping process.  I have each dropshipper set up as a user, and want them to only see the orders that they n...
  • Anthony Candella
  • 0 votes
  • 4 comments

Order of printed labels

I sort all of my outgoing packages by package type. I put all of my flat rate envelopes together, then group as a batch, then "print later". Then all of my R...
  • Sharon Michaels
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  • 1 comment
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Future shipment date

I will be packing my orders and getting them ready to ship each day for the next 4 days, with all of the packages shipping on Tuesday, since Monday is a post...
  • Sharon Michaels
  • 0 votes
  • 1 comment
  • Answered