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password reset broken
forgot my password to an account that I halfway setup...
1. submitted my email in the 'i forgot my password' link
2. received email with link to reset passw...
Retry of label print will not work
I am getting the following error message when I attempt to print several labels:
"This is the error message we've received back from USPS:
Unable to retrie...
printing stamps
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
I would like the ability to print stamps from Ship Easy. I am unable to print f...
Magento 2.0 module?
When will there be a Magento 2.0 module available?
Creating manual orders will not complete
Every time I attempt to create a manual order, the system keeps me at the "Verifying Address and Creating Shipment... " status screen with the icon spinning ...
Help! Paid for my UPS two day label but UPS is saying it was not a paid label
I paid as usual for my UPS label for two-day via Shipping Easy and my Endica postage account. I just got an invoice from UPS saying I didn't pay for the labe...
Pull updated address from woocommerce
Update your system to pull updated shipping addresses from woocommerce like shipstation does that way my package don't have a chance to go to the wrong addre...
Include return tracking in reports
Include return tracking in reports so that way I can use aftership to track my returning packages vs going to endicia and adding more manual hoops I have to ...
Content Marketing
Content marketing is a popular marketing strategy that uses valuable, relevant, and consistent contact to attract and retain your target audience. The conten...
signing in woes
Hi
I've been trying to sign in or reach you guys all morning. I changed my password. It was accepted and now I can't get into my account at all. Please cal...
Need to combine orders from multiple channels
I have customers who place an E-bay order then place another order via our website. When I saw these identified with the duplicates filter, I was elated.... ...
Multi-Channel Shipping, CRM, and Customer Service All-In-One Integration
I was wondering if you guys offer any other services where we can integrate all our store channels (Amazon, Shopify, eBay, etc.) that automatically imports a...
Available Postage Not Appearing
Yesterday I disconnected my Endicia account momentarily (accidentally), then updated my credit card's info and reconnected the same account. I purchased $50 ...
VISA charged even though label was not generated
Every time I bought a label, it mysteriously declined my card halfway through and I have about $75 in phantom label payments that show up on my bank - even t...
FedEx End of Day
An end of day sheet that the FedEx driver could scan as an acceptance sheet would be very helpful. When shipping large volumes the drivers are reluctant to s...
Managing Inventory
Inventory comprises the physical goods that your company holds at the ready to ship out to your customers. While there's more than one way to manage inventor...
SEO Tips
SEO or search engine optimization is the process of improving search engine rankings for a website. The goal is to increase the visibility of a website withi...
Looking for "FedEx 2 Day Ground" option but only see "FedEx 2 Day" and comes up as express.
I tried to send packages today with FedEx 2 Day thinking it was ground but turns out that the label had an "E" on it for express. Is there a way to select Fe...
Etsy merchant tips
Etsy is a popular eCommerce platform. Use this thread to share Etsy specific tips.
Pinterest selling and marketing tips
Pinterest is a visual bookmarking tool that helps you discover and save creative ideas. Many online shops are finding new marketing and selling opportunities...
Combined Orders issue
Issue: When combining sales orders from the Orders module, ShippingEasy does not combine the order and shipping totals that was imported from our sales chan...
Shipping Easy with UPS
We do not ship packages everyday. Does Shipping Easy communicate with UPS with an end of day notification on the days we do ship packages to let them know t...
Amending Shipping Details After Shipment
I would like to amend an order after the fact to show the amount of shipping I paid when I ship via IBC, since I don't know what I will get charged until tha...
Filter By Undelivered Packages
**ShippingEasy Update:** This is a duplicate. Please see this alternate thread.
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Please add a feature where I can filter by packages that have lab...
Upload order button not visable
I really want to upload some orders but on the order page the option to "upload orders" is missing and is not next to the "add manual order" link.
How can ...
Packing slip double printing item name
I am linked to my Shopify web site. My packing slip double-prints the item name, and I can't figure out how to modify template or HTML to stop it. Not sure i...
Can you sell the same product on different channels for different prices.
I would like to sell our products on Amazon as well as Etsy. Amazon's fees are much higher. Does Shipping Easy support the following feature? I would like to...
Email template salutation
The email templates offer the following variables for customer name:
{{shipment.customer_name}}
{{recipient.full_name}}
{{shipment.billing_full_name}}
For th...
Fedex "Fees"
See below. What is included in the Fedex 'fees'? I don't have anything special selected (no insurance, no signature confirmation)
https://www.dropbox.com/...
DEAR Inventory Integration
Any plans to integrate with DEAR inventory? It seems to synch with Xero better than Stitch and has a lot of other great functionality but currently only inte...