- Show all
- Sort by newest post
Need help to enable access to the DHL Global Mail carrier services within ShippingEasy.
We have let our DHL account manager and activate our Endicia account. We'd like to move to the next step and be able to access to the DHL Global Mail carrier...
Add ability to sort "ready to ship" by date
Currently all orders are sorted with the newest at the top. We'd like (the option) to have it default to showing the oldest at the top because we ship the ol...
Customs Label Number in the tracking field
When printing an international label for a country that does not have tracking, I'd like to see the customs label number visible in the tracking field. That ...
Shipping Addresses Collapsed Field on Ready to Ship tab
By default when you are reviewing your shipment via the Ready to Ship page the field below your "Shipping Costs" displays "Shipping Addresses" which is colla...
Connect Spree with ShippingEasy
I can not connect my Spree store with ShippingEasy, see screenshot below
https://gyazo.com/b8b05d63705dc13972cb6bf89e472e3c
Store URL: https://fantastic-emp...
Ready to print frozen label
I have a label on my Ready to Print page that failed to fully generate. The message is "Processing Please Wait" forever.... please help me!
Can I print my address labels on regular paper?
I want to save money as I am just starting out. Will I be able to print my labels using regular paper? And if so, do I need to download anything for this?
Custom data fields
We have a Magento store and would like to connect a few custom data fields to your API and then have the data display on the orders list. For example, we'd ...
Add Internal Notes to Shipment History page
ShippingEasy Update: This is a duplicate. Please see this thread.
We have just started using the "add notes" feature on the Orders page which creates intern...
Why can I not log into my account after I've logged out?
I reset a password for a client account this afternoon, was in the system, and all was fine. I logged out so that my programming team could go in and do work...
Globegistics Consolidator Labels - Label Notes
It would be great to be able to map a field(label note) to a specific portion of the label. This would be helpful for our customers if they would like to inc...
Drop Shipper User
Is there a already suggested method of setting up access for drop-shippers? For instance, if I setup a drop shipper with a user account, can I restrict what ...
Allow Company Name to be displayed in Shipping History Bar
We use Quickbooks and most of our orders are to companies so they are listed in Quickbooks by the company name. It is difficult to directly correlate to SE S...
Where is my refund
I have 2 labels that were not used and I requested a refund over a month ago but have not received them yet.
FedEx Transit Time Calculator Needed!
PLEASE help us out and add the transit times according to service type to make selecting a service SO MUCH EASIER. Each time we ship with FedEX we have to lo...
Add an OPTIONAL PREFIX box before the FIRST NAME box for customer address
The way it stands now, one has to type the prefix into the FIRST NAME box, along with the first name.
Spitting orders
I would like to see splitting of single quantity items into more than one package. I sometimes have to dismantle an item to ship it in separate boxes. It's s...
Item Description in Shipment History
I would like to have the item description as a column in the shipping history. At the very least I'd like it to be a searchable term. Whenever I have to go b...
DYMO LabelWriter
Hello, I have a twin turbo DYMO LabelWriter. I'd like to use this to print out my shipping labels. Right now I am using a standard printer and printing out a...
frozen session creating shipments
When selecting "create shipments" my shipping easy session freezes at the "Creating shipments..." prompt. I have been experiencing this issue for the past t...
Can't print purchased label
My label is stuck on "ready to print" page in the middle of green field. How to delete it?
trouble switching Endicia accounts
I closed an old Endicia account. I then went and created a new one via ShippingEasy. I got the welcome email from Endicia with a new account number (which sh...
Change Ship From Zip Code on the Fly for Manual Orders
I can't change the ship from zip code on the fly. Even when I change it in settings and duplicate a label, I can't seem to change the ship from zip code.
When can we start seeing the rate comparison chart between different carriers?
When can we start seeing the rate comparison chart between different carriers and different carrier service? It is really helpful and it will help help save ...
postage refund?
I purchased $10 worth of postage but got charge $20 worth. How do i get refunded the $10 that I didn't approve or need?
ConnectEasy Installation - Python Quit Unexpectedly
I downloaded ConnectEasy in late August, and I have been unable to get it to work. Every time I open it I get the "Python Quite Unexpectedly" response.
Not syncing with Eleventh Avenue
Followed all the instructions and triple checked but it won't sync.
Send Drop Shipping Tracking Through Shipping Easy
On my drop ship orders, my drop shipper emails me the tracking number for my customer. Once I have it I can forward it to my customer but that's inefficient ...
Updates not happening in my Prestashop store and I need HELP ASAP
I am been working and having to do manual status updates and tracking numbers etc. I am getting too busy to keep doing this and I need some help so shipping...
Support doc tab labels
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
I'm on a trial of shipping easy. Things were going fine until I found out you do...