Why are you making your site so difficult to use? Why disable automatic Sync only because I haven't shipped in 21 days?

Shipping Easy, your site is not very easy or friendly lately. Specifically I am referring to your practice of turning off my auto sync in my shipping accoun...
  • William Dayton
  • 0 votes
  • 1 comment

Etsy - Requested Shipping Service

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Etsy recently added the option for customers to request specific shipping servic...

Closed for comments

  • Kimberly Babcock
  • 0 votes
  • 3 comments
  • Answered

On the Print Queue section of the Ready to Print page, add Date to "Labels at xx:xxxm"

I know what time I printed the labels but not the date I printed them on and it easily leads to confusion.

OpenCart 2.0 Integration

Opencart recently updated their software in such a way that extensions build for previous versions do not work with the new iteration. As I have already mig...

my all Credit cards can not be used in your website

my all Credit cards can not be used in your website can you tell me what happened
  • changsheng wu
  • 0 votes
  • 1 comment
  • Answered

Customer stored address database purge

I uploaded our customer database of about 12000 names. Recently I started to get complaints that some names were not matching up with the address. Somewhere ...
  • Jim Madsen
  • 0 votes
  • 1 comment

Different printer settings for multiple stores

I would like to see the abililty to have different printer preferences for the different stores I operate. Example; My BigCommerce stores labels and printe...
  • tom schuler
  • 0 votes
  • 1 comment

First Class International Tracking - show countries with availability?

There are 20+ countries that have tracking available for 1st class international packages. Is it possible to show on the screen if tracking is available for...
  • Kristin Sundin
  • 0 votes
  • 2 comments

Option to add RMA numbers on the return labels

ShippingEasy Update: This is a duplicate. Please see this alternate thread. When we print a return label there should be an option to add RMA Number. This w...

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  • MuMu Moorthi
  • 0 votes
  • 1 comment
  • Answered

I need to send a return shipping label with every order

We use media mail to send books, and we need to print a return shipping label with each book we send. Is that possible with your software?
  • Hebrew Reader
  • 0 votes
  • 1 comment
  • Answered

Make a cancelled shipment reappear in orders for reshipment

I cancelled a shipment because I needed to add more postage. However, it doesn't reappear in my orders and although I have changed the order status in my st...
  • LaRon E
  • 0 votes
  • 2 comments
  • Answered

Tax on packing slips

ShippingEasy Update: This is a duplicate. Please see this alternate thread. The packing slips do not show the tax amount on items that need tax charged. The...

Closed for comments

  • Kenny Palmer
  • 0 votes
  • 2 comments
  • Answered

Shipment History

In the Shipment History section, it shows a recipient name. Some of these recipients are also businesses. It would be very helpful to show their company na...
  • PAULA LINDSAY
  • 0 votes
  • 4 comments

Amazon Return shipping labels

I am aware that there is currently and effort to fully integrate Shipping Easy with Amazon's return system, however in the mean time the steps required to up...
  • Jason Misner
  • 0 votes
  • 4 comments
  • Completed

setup shipping rules

When does a rule actually execute? Does it when you create the shipment from the orders page or does it execute when the item is imported from the store?
  • Jim Griffin
  • 0 votes
  • 1 comment
  • Answered

Order Details - Marketplace Name

We use Solid Commerce for our order and inventory management and everything gets pulled into ShippingEasy. I would be great if we could get the Marketplace N...
  • Jack Markaryan
  • 0 votes
  • 2 comments

WooCommerce TM Extra Product Options

I have product options that are not importing in to Shipping Easy which I would like to appear on the packing slip. I am using this plugin for the product op...
  • Jason Fetko
  • 0 votes
  • 1 comment

Customize Pick list

I want Customer comment and gift notes to show in Pick list.
  • NJ Warehouse
  • 0 votes
  • 2 comments
  • Completed

Add ability to attach screen shots to feature requests

You really need the ability to attach screen shots to the very BASIC forum design you are using for feature requests. Some features or changes would benefit ...
  • Jim Griffin
  • 0 votes
  • 3 comments
  • Answered

Improve Feature Request Searching

I was told to use the feature request forum to ask for enhancements to make my shipping easier. I was told that they get "voted" on and then fixed. Well, I s...
  • Jim Griffin
  • 0 votes
  • 2 comments
  • Answered

Make "Weight" editable right on the order page

Currently to change the weight of a package, you have to scroll all the way to the right if your browser isn't WIDELY opened and click on the "down arrow but...

APT, UNIT, SUITE numbers on 3rd line - Move it to 2nd line

The current setup has APT, Unit, or Suite numbers on a 3rd line, however, sometimes customer don't put apt or anything and just a number. This will show on t...

Send Duplicate Labels back to orders page OR at least allow editing

As of now, duplicating a label sends it to the payment page which does not allow you to edit the order. Usually the duplicate is not the exact same as the...
  • Nathan Kies
  • 0 votes
  • 3 comments

How do I remove the "Note from Customer" from the packing slip?

Is there a way to remove the Note From Customer from the packing slip? It just looks odd when I print it out and it has their not they left for us on the slip.
  • Lester Sawers
  • 0 votes
  • 1 comment
  • Answered

Display warehouse location in Shipment History order details

Currently, in Shipment History, I clicked on specific order #, it will NOT display the warehouse information. It is useful when I need to go back to shipped ...
  • NJ Warehouse
  • 0 votes
  • 1 comment

You should refund all Express that aren't delivered on time!

I went to the post office with my Enicia receipts to get refunds for Express shipment refunds that weren't delivered on time and the costs they pulled up and...
  • Danae Crawford
  • 0 votes
  • 2 comments
  • Answered

Magento - Cannot Validate Credentials

Hello, we had previously successfully synced our Magento store (currently under development). About a month went by, and now we are doing final testing prior...
  • Curt Montgomery
  • 0 votes
  • 1 comment
  • Answered

Plugin for Joomla / OpenCart

Hi, currently you have a plugin for the OpenCart Platform. However, many developers are using the Joomla CMS platform for their websites and then using an ex...
  • Chris Ellerbroek
  • 0 votes
  • 1 comment

Shopify Older Orders Not Syncing

Only 11 of my orders are syncing, and the instructions said to post here to receive help with the issue.
  • Brandi Greenfield
  • 0 votes
  • 4 comments
  • Answered

Orders with physical and digital fail to show up

I sell both physical and digital items in my woocommerce store. Any time that I receive an order that includes both physical and digital items it fails to im...
  • Erin Weisbart
  • 0 votes
  • 3 comments
  • Answered