When does a rule actually execute? Does it when you create the shipment from the orders page or does it execute when the item is imported from the store?
When does a rule actually execute? Does it when you create the shipment from the orders page or does it execute when the item is imported from the store?
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Hello Jim - Thanks for posting your question!
Shipping Rules execute when the order syncs from your store or added manually. The conditions present when the order is first saved to your account are used to evaluate the order against the rules you have set up.
Unfortunately, editing an order will not prompt ShippingEasy to re-run the rules.
We address a number of other interesting points about Shipping Rules in this article: