Orders disappearing

The last two days the orders that were paid with a gift certificate or paypal show up on dashboard, then disappear.
  • Amber Dawn Harding
  • 0 votes
  • 1 comment
  • Answered

Allow for different carriers to have different printing options.

We print our USPS International Customs Forms on labels but our FedEx forms on A4 letter paper, so this requires us to change printer settings every time we ...
  • FlashRouters
  • 0 votes
  • 1 comment

Please increase functionality of "Print Now" button on "Ready to Ship" page.

I'd like for Shipping Easy to print out an order's Packing Slip, Label, and Customs Forms(if needed) simultaneously by just clicking the "Print Now" button. ...
  • FlashRouters
  • 0 votes
  • 1 comment

BrightPearl and Shipwire (3PO Warehouse)

Please allow for integration between BrightPearl and Shipwire (3PO Warehouse). We would appreciate the same capacity as which ShipStation is currently doing ...
  • Jeremy Young
  • 0 votes
  • 2 comments

Deconetworks

I am currently using Volusion but I am looking to switch to DecoNetworks. Can this be integrated into shipping easy?
  • Bryan Ferguson
  • 0 votes
  • 1 comment

Add more columns to the new Unshipped Orders Report Excel file

First of all, thank you for adding this new unshipped order report; nevertheless, we would like you to enhance the report and add more columns to this report...
  • Victor Kao
  • 0 votes
  • 1 comment

Allow users to dictate what Product Catalog takes priority on.

I love the product photos (would like to be able to manually add multiple new products as well) but don't want the product catalog to dictate weights or anyt...
  • Lillian Gorman
  • 0 votes
  • 6 comments

I selected "Starter" for my monthly plan, will I be charged at all?

I don't want to have chosen something that I thought was free, and then later find out it was just a temporary free trial.
  • Lynn Nevarez
  • 0 votes
  • 1 comment
  • Answered

Add Inventory Functions to 'Products'

If it would be possible to add 3 additional fields to the Products interface that would greatly help us with the daily management of the business: 1. In-sto...
  • TREY MCCASKILL
  • 0 votes
  • 3 comments

Shipment histroy

How can I find a shipment history over 60 days?
  • Noriko Shiao
  • 0 votes
  • 1 comment
  • Answered

A generic Shipping rate calculator

Many times we will have a customer ask for a rate for shipping an 'XYZ' to Denver or Altoona. We should have a easily accessible rate calculator where you e...
  • Stephen Mayfield
  • 0 votes
  • 14 comments
  • Completed

Exception Report for Delivery Status

I would like to see a report (or a Notification of Delivery Exception list) generated by Shipping Easy that would list any shipments that are 2 days past the...
  • Laura Scotford
  • 0 votes
  • 6 comments

How to ship 50+ packages without existing orders

I just switched to Shipping Easy from another provider. I have an existing subscription club, with over 50 members. How can I quickly create shipments for th...
  • Mickie Maxey
  • 0 votes
  • 1 comment
  • Answered

Increase Postage Auto Refill Amount

Our company purchases Endicia postage regularly. To make it easier to keep track of our postage purchasing, it would help to increase the maximum amount to ...
  • Julia Dettore
  • 0 votes
  • 1 comment

Paid orders not populating

We have orders that are paid in Paypal from eBay that are not showing up when you select the Status as "Awaiting Shipment". They are in the general orders se...
  • Jerome
  • 0 votes
  • 6 comments
  • Answered

Add Saved Packages to Shipping reports

Currently, SE only supports mapping of the carrier's specific box types and do not bring your saved packaging into those reports. I would like to see Saved ...
  • Larry Spencer
  • 0 votes
  • 1 comment

Support International Carriers + International Based Companies

I try to use your app for my store which has been set up at ecwid.com but on the processing when I have to register, I have to fill out my address and phone ...
  • Bhanuwat Kempetch
  • 0 votes
  • 1 comment

Zebra ZP500?

I'm considering switching to Shipping Easy but want to first be sure that it's easily integrated with a Zebra ZP500 printer. By easy, I mean true print to t...
  • Sj W
  • 0 votes
  • 1 comment
  • Answered

Shipping Rule to split an order automatically

Many of or part numbers have two different package. Create a shipping rule to split an order automatically with multiple packages.
  • MuMu Moorthi
  • 0 votes
  • 5 comments

Volusion "Options" added to Packing Slip

I have added the option for custom engraving to some of my products (it could have been colors, size, etc). How do I have that information show on my Shippin...
  • Lesley Roman
  • 0 votes
  • 1 comment
  • Answered

Auto refill postage min balance behavior

It could be that I don't understand the intended behavior of auto refill, but how does auto refill work when setting the minimum balance at $0? From my expe...
  • Ray
  • 0 votes
  • 1 comment
  • Answered

Rakuten Integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I would love to see a Rakuten store integration (Rakuten.com was formerly buy.co...

Closed for comments

  • Alec Grosvenor
  • 0 votes
  • 1 comment
  • Answered

Shopify Orders No Longer Syncing to ShippingEasy

Hello. For some reason, a new Shopify order is not appearing on the Orders page within ShippingEasy. The order is marked as Not Fulfilled on Shopify and, no ...
  • Jared Covit
  • 0 votes
  • 1 comment
  • Answered

Add a memo field to the shipping label beyond the address 2 field

We often ship internationally to the EU. In shipping there we put an EORI number that helps speed up the customs process. Currently, we hand write this numb...
  • Will Reynolds Young
  • 0 votes
  • 3 comments

Would love to see integration with OnTrac

ShippingEasy Update: This is a duplicate. Please see this alternate thread. OnTrac is a very inexpensive and fast alternative to other shipping services lik...

Closed for comments

  • Carly Neubert
  • 0 votes
  • 1 comment
  • Answered

Full control of email template? Or handoff to shopify?

I have a custom email template that I use for my order confirmation and drip campaign emails on shopify and via mailchimp, but when I attempt to use it with ...
  • Kevin Nelson
  • 0 votes
  • 3 comments
  • Answered

Default Signature Confirmation Options for QuickShip

Is there any way to make the default signature option to the FREE selection in the dropdown list for USPS Priority Express? That would seem to make more sen...
  • Stan Weinstock
  • 0 votes
  • 3 comments

How to sync orders older than 14 days?

I just signed up and I'm using storenvy, but all my open orders are older than 14 days. Is there any easy way to sync those orders?
  • Anthony Rapino
  • 0 votes
  • 1 comment
  • Answered

Checking status for some of our shipment

Dear Shippingeasy, Greetings from Sense Asia! We would like to get your support about checking for our shipment status. Please advise us what is the actual s...
  • Sense Asia
  • 0 votes
  • 1 comment
  • Answered

How to make smaller labels with ShippingEasy...

I have a regular shipment that is smaller than 4"x5" How can I get Shipping Easy to make a smaller label so that it will fit the box? Thanks!
  • Jenny Eden
  • 0 votes
  • 3 comments
  • Answered