Add option to show "SUBTOTAL" on PACKING SLIP templates.

There are multiple reasons why this would be helpful to our business. Often times, we need to log or record the total before shipping costs are added. Pleas...
  • Matt
  • 0 votes
  • 10 comments
  • Completed

Package Refusal

Hello, I have a customer in Germany who received her item in damaged condition. The package was insured via Shipsurance. Before contacting me about the damag...
  • Emily Coleman
  • 0 votes
  • 1 comment
  • Answered

Shipping Analytics

Is their any way to look at where my sales are coming from? I use a lot of different sales channel but only use shipping easy for shipping. So I would love...
  • Krit Khandelwal
  • 0 votes
  • 1 comment
  • Answered

Long string of random numbers sent to Ebay & Amazon as tracking number when shipping USPS Flats without tracking

Any idea why its sending a long string of numbers, like 0004000074516327839577840486424 over to Ebay and Amazon as a tracking number when we're without track...

Closed for comments

  • Nathan Clay
  • 0 votes
  • 8 comments
  • Completed

Integrate with Amazon.ca

Amazon is now making it easier to sell on Amazon.ca. Grow Your US and CA Business with the North America Unified Account Apr 21, 2015 Amazon Services is intr...
  • Lillian Gorman
  • 0 votes
  • 6 comments
  • Completed

Return the edit customer notes section back into the drop down menu from the order page

This item was very helpful to us when customers had changes or customization requests that they either emailed about or called about. Now that it is not ava...
  • Lillian Gorman
  • 0 votes
  • 4 comments

Notification or Alerts on Labels/ Address Length

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hello, I would like to put in the idea of having ShippingEasy alert or notify us...

Closed for comments

  • Jeannette Cortez Kline
  • 0 votes
  • 2 comments
  • Answered

High Value Document for UPS Shipments

How do you print a UPS High Value Document for a shipment using Shipping Easy? This document is required for pickup of a high value shipment by a UPS Driver.
  • Brian Hinton
  • 0 votes
  • 1 comment
  • Answered

Make the sync immediate

If I use the sync feature, I have a need for the sync to be immediate, not 5 or 10 or 30 minutes from now. Sometimes I'm trying to get a package out before ...
  • Debra Coker
  • 0 votes
  • 8 comments

Carrier Selection always defaults to 1st Class Mail option and Priority Mail doesn't specify box size

This may be a dumb question but I'm just starting out. Most of my packages qualify for 1st class mail and I use the poly bags. For those orders, everything i...
  • KELLI CALDWELL
  • 0 votes
  • 1 comment
  • Answered

Drop Ship Orders on Reports

ShippingEasy Update: This is a duplicate. Please see this alternate thread. At this time, Shipping Easy reports do not include any orders not shipped with S...

Closed for comments

  • Lisa Collini
  • 0 votes
  • 1 comment
  • Answered

Identify account user who created a label in Shipment History

  Would love to be able to quickly identify which user on our account created particular shipping labels. Would be awesome if there was the option to add a c...
  • Khody Carter
  • 0 votes
  • 4 comments

Shipping Rules Enhancements

I'd like to see the following enhancements to the shipping rules. If any of the items mentioned can be done, please let me know how to do them. 1) Add boole...

Open Integration for Presort Shipping Parcels with USPS

Parcel Comingle/Presorter for USPS & Special USPS rates. As far as I know, we are the only company certified, approved and operational to Presort First Class...
  • Dana Cimmarrusti
  • 0 votes
  • 1 comment

Reference Field For Short Description or Order # That Shows Up On UPS Label

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Would like the same option that UPS offers on their website. When you create lab...

Closed for comments

  • Sue Rostvold
  • 0 votes
  • 1 comment
  • Answered

Mark as shipped - drop down option in case it's not Drop Shipped

When you mark an order as shipped it automatically comes up as Drop Shipped. Sometimes that's not the case, for whatever reason. I would like there to be a d...
  • Sue Rostvold
  • 0 votes
  • 3 comments

Shipping History displaying drop shipping labels

Would love it if when you went to shipping history the drop shipping labels were easily seen. Right now you have to click ALL. Perhaps there should be a plac...
  • Sue Rostvold
  • 0 votes
  • 1 comment
  • Answered

Can the drop shipping links be active?

It would be great if the drop shipping links would take the number and send you to the tracking page for that shipping client.
  • Sue Rostvold
  • 0 votes
  • 1 comment

DROP SHIPPING from another Shipping Services not connected to account

If you drop shipper uses FEDEX and you don't have a FEDEX account set up, you don't have the choice to show it's a FEDEX shipment. Would like the option to s...
  • Sue Rostvold
  • 0 votes
  • 1 comment

Please add a NOTES column to shipping history

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I would like the option of adding a NOTES column to the shipping history area. S...

Closed for comments

  • Sue Rostvold
  • 0 votes
  • 1 comment
  • Answered

Ability to view shipping address as a column on orders page

This will eliminate having to click through every order on the orders page just to view the address
  • Libiao Shang
  • 0 votes
  • 1 comment

"Sync with Store" functionality

It would be nice to be able to choose which stores you would like to sync with instead of being forced to sync with them all. If I only want to work on ebay...
  • Staci Harris
  • 0 votes
  • 4 comments
  • Completed

Adding pictures to order information

It would be nice if the pictures would show on the pick lists and on the screen in the orders and shipment tabs. The pictures could be pulled in from the mar...
  • Staci Harris
  • 0 votes
  • 6 comments
  • Planned

Pick list details when sorting by order

When we have the pick lists set up to sort by order as opposed to item/sku is there a way to add a city, state and country that the order is being shipped to...
  • Staci Harris
  • 0 votes
  • 3 comments

Exporting line items on custom reports

Currently on custom reports if I export an order that a customer purchased 3 of ABC product and 2 of DEF product it simply tells me that ABC and DEF product ...
  • Staci Harris
  • 0 votes
  • 3 comments

Jet Marketplace

Do you know if ShippingEasy will be able to integrate with the newest marketplace JET that will be launched publicly this summer? We are currently an author...
  • Staci Harris
  • 0 votes
  • 20 comments

Marketplace sync issue

As we are trying to adjust to ShippingEasy from our previous shipping platform we are not using ShippingEasy for all of our orders currently. I noticed that...
  • Staci Harris
  • 0 votes
  • 1 comment

Label dates

Our local post office is extremely anal about the date on the label being the exact day that you are shipping the package. As a customer coming from ShipStat...
  • Staci Harris
  • 0 votes
  • 9 comments
  • Completed

Help me ship from another ZIP Code

How is it possible: I'm shipping from another ZIP Code Print the label as the return address (34734 - Orlando), but I'm shipping from somewhere else (label ...
  • Rafael Jorge
  • 0 votes
  • 1 comment
  • Answered

Showing pricing before discounted rates and after discounted rates?

Whenever I ship something on the UPS website or the FedEx website I can see the retail cost before my discounted rates are applied and then the discounted ra...
  • Jon Aird
  • 0 votes
  • 5 comments