Tracking Barcode on Packing Slip

ShippingEasy Update: This is a duplicate. Please see this alternate thread. It would be nice to place the tracking barcode on the packing slip. We currently...

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  • Adam Harmon
  • 0 votes
  • 1 comment
  • Answered

How do I change the email address being used in the Order Shipped notification?

Currently in the notice sent to the customer "Subject: Modern Romance has scheduled your order for shipment!‏" The email listed for our store in this email (...
  • Stirling Rosario
  • 0 votes
  • 1 comment
  • Answered

OpenCart Bug: Order sales tax is ignored

For taxable sales, the sales tax amount does not get passed through to ShippingEasy. When viewing order details, tax is excluded and the order total is the p...

Improve customer relations - Assign phrases, coupons, images, etc., to packing slips

I sell golf cart accessories. I would like to have a list of golf jokes that would randomly print at the bottom of my packing slips. Others may want somethin...
  • Joseph Gasper
  • 0 votes
  • 3 comments
  • Completed

Shipping Label Rules

Because not all gifts are marked "gift", it would be great if you had an if: The Bill to and the Ship to are different, then use the Gift Shipping label
  • Piper Cole
  • 0 votes
  • 1 comment

Pay and print all button on ready to ship page

It would be nice to be able to get all the packages ready that are not in batches and then be able to process them all with the click of one button like when...
  • Jeremiah McDaniel
  • 0 votes
  • 2 comments

Combined orders are not updating to Amazon as shipped and dont update tracking

I love how easy combining orders is in shippingeasy, but combined amazon orders are not updating the status as shipped or uploading tracking to amazon. This...
  • Jeremiah McDaniel
  • 0 votes
  • 3 comments

Assignee column in orders list

We miss the ability to see the assignee in orders list and sidebar filter. Sometimes it's required to see all orders assigned to specific user rather than ju...
  • Vladislav Nikitin
  • 0 votes
  • 4 comments

FedEx Default Customs to Recipient

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hi all. ADD the feature to allow Customs to default to Recipient with any and al...

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  • Terri
  • 0 votes
  • 1 comment
  • Answered

Undeliverable Status

Hi Shippingeasy, We have the Order number 112-6310628-0498617 has the status in "Undeliverable". Here is the tracking number: 9400110200828544585363 We have...
  • Sense Asia
  • 0 votes
  • 9 comments
  • Answered

Import Unique ID from Sears

I would like to import the Unique ID from Sears as this contains my detailed product options such as size.
  • Lisa Chi Jung Chu
  • 0 votes
  • 1 comment

Reduce Character Length/Limit

Have you been getting a lot of packages returned? In the last 12 months over 150 packages have been returned to me! Well, guess what? I FINALLY figured out ...
  • Sholom Levitin
  • 0 votes
  • 1 comment

Lowest price

I have a one box size and weight that will be a large portion of my shipping. What is the best way to determine the most cost effective way to ship it?
  • Scott Fleischer
  • 0 votes
  • 1 comment
  • Answered

Searching for Specific Orders

I would like to be able to search for orders based on the state, like be able to pull up all the orders from the state of Virginia.
  • Anthony Lee
  • 0 votes
  • 1 comment
  • Answered

Returned mail from Canada

I had a package returned for 'insufficient address' from Canada. The customer had supplied me with the incorrect address. Do I need to purchase more postage ...
  • Christin
  • 0 votes
  • 1 comment
  • Answered

Open orders reports

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Build the option to download to a csv file all open orders so I can understand b...
  • joel analytics
  • 0 votes
  • 3 comments
  • Answered

packing slips

Can you have the packing slips print out so they make more efficient use of paper? One sheet per packing slip is excessive.
  • Philippe Kahn
  • 0 votes
  • 4 comments

Email Confirmation for NEW & REPEAT ORDERS and SUBSCRIPTIONS

Create ability to select custom message from email template to differentiate between NEW customer and REPEAT customer. So each gets a unique email message. T...
  • Shurky Jurky
  • 0 votes
  • 1 comment

I added money to my account but all went to Regular USPS account not USPS Priority Mail

i just added $45.00 to my account I didnt know it would only apply to one account..How can the money be transferred to cover a package that is going to Canad...
  • Doris Mesa
  • 0 votes
  • 1 comment
  • Answered

Split Quantity of 1? I need multiple boxes!

Ecwid Store; I sell widgets. I also sell a "dealer kit" of 6 widgets to sell my wholesale dealers. When ShippingEasy brings the sale of a dealer kit in it sh...
  • Van Thurston
  • 0 votes
  • 1 comment

Variable Packing Slip Logo - changing packing slip logo based on what item is purchased

Can you please allow, either manually selected or auto detected for the packing slip logo graphic to be changed? For instance on amazon, my account is gener...
  • Ed Sexton
  • 0 votes
  • 1 comment

$Total and $Shipping Sum Totals at bottom

Can I get a sum total of the $Total and $Shipping columns ? Can I get a $Total on the Shipping History, so that I can see sales for a given day? I have no ...
  • Ed Sexton
  • 0 votes
  • 1 comment

UPS/FedEx - Allow multiple scale readings for Multi-package

We have one hiccup with our Mettler-Toledo PS-60 scale on ShippingEasy. It works fine on the first package of multi-package shipment, but if the shipment req...
  • Dave Kimmett
  • 0 votes
  • 2 comments

Default Customer based on Store

An option to put each store sales in a default customer account would be great. I, and maybe others, use Quickbooks a vessel for accounting numbers for my re...
  • Galen Dively
  • 0 votes
  • 3 comments
  • Completed

Truncate Data too long for Quickbooks

Our customer names are sometimes too long for Quickbooks. They get skipped and then I have to manually enter the sales receipt. Customer names are the only t...
  • Galen Dively
  • 0 votes
  • 1 comment

OpenCart Bug: Combining orders does not mark all as shipped

When using OpenCart, if multiple orders are combined and a shipping label is generated, only one of the orders is marked as shipped. The other orders remain ...

Change ship to address on Orders Screen

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I take pre-orders and have orders waiting up to a few months on my orders screen...
  • Shannon Wallace
  • 0 votes
  • 1 comment
  • Completed

Postage Refund for a cancelled shipping label

Once a postage refund has been credited back to us, where can we see a report/verify if that has happened?
  • Sarah Kaeck
  • 0 votes
  • 1 comment
  • Answered

Revise confirmation emails without estimated delivery

A way to revise the email confirmation so it can include the Carrier and the carrier service, but not include the estimated delivery time. i.e. 2-3 day shipp...
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Completed

Sunday delivery for Priority Express

Option to choose Sunday Delivery for an extra charge for priority express
  • ShippingEasy
  • 0 votes
  • 0 comments