Reports Tab changes: Show Totals and Financial Data

I have a few suggestions for the Reports tab. 1. Show totals of each column for the data we generate on the top line WITHOUT having to export and save the r...
  • TREY MCCASKILL
  • 0 votes
  • 1 comment

Label Failed cannot be cancelled...?

So it says that "shipments in a state of 'Label Failed' cannot be cancelled." Really? There are no good and I will not buy them ever. There must be a way to...
  • Lemonee on the Hills
  • 0 votes
  • 4 comments
  • Answered

Should be able to search on customer name to edit address

  • Ken Bryant
  • 0 votes
  • 2 comments
  • Completed

How to use my own Endicia account with Priority Mail?

I have my own Endicia account with Commercial Plus Cubic rates. I have connected it with my ShippingEasy account but it will only allow me to print non-exped...
  • Craig Davis
  • 0 votes
  • 2 comments
  • Answered

Trouble registering the endicia accounts

I lways get a validation error when i try to register my credit card for the 2 accounts necessary to ship with usps. I´ve tried to register directly at endi...
  • Claus Gruner
  • 0 votes
  • 1 comment
  • Answered

Still no USPS Sunday Delivery Options in Shippingeasy?

What does it take to get the Sunday Delivery Options enabled in shipping easy? Here is some info regarding USPS providing this service. Priority Mail Expre...
  • Tawni Haynes
  • 0 votes
  • 6 comments

Frustated With this Service

Why I can Print any Label or Why I can use this Service for Created Manual Labels Please Answer me - email or phone.
  • Juan Vazquez
  • 0 votes
  • 1 comment
  • Answered

Unlock requested service dropdown in Shipping Rules

In Shipping Rules, the dropdown related to Requested Service is pre-populated only with Requested services that Shipping Easy has "seen" before, but no optio...
  • Panama Hat Publishing
  • 0 votes
  • 3 comments

Enable true testing with Prestashop module.

In the Shipping Easy Prestashop module, the "Live Mode" setting allows for Production or Test options, but Test mode simply disables the integration. It woul...
  • Panama Hat Publishing
  • 0 votes
  • 1 comment

When I click on "Ready to Ship" I am redirected to the OOPS page.

I created a manual order just like I have done since joining shipping-easy. Today though when I click on the ready to ship button I am redirected to an OOPS ...
  • James Clark
  • 0 votes
  • 1 comment
  • Answered

Need to be able to sort shipping History by STATE

I need to be able to get a report or sort my shipping history by state, I need to be ale to see which items I shipped to my state (California). This option i...
  • Hoss Fe
  • 0 votes
  • 1 comment

Add support for custom label sizes

To avoid constant requests for new label support, you could add support for user-entered custom label templates and provide guidelines on how to measure them...
  • Panama Hat Publishing
  • 0 votes
  • 1 comment

Add support for ULINE 4x6 laser labels

Please add support for ULINE S-5492 4x6 laser labels. http://www.uline.com/Product/Detail/S-5492/Laser-Labels/Laser-Labels-White-4-x-6 They are very cost e...
  • Panama Hat Publishing
  • 0 votes
  • 1 comment

FedEx International Mail System (FIMS) Integration please

FedeEx offers a low-cost international mail system (available with tracking) that ships to FedEx in the US and then they drop off at the post office of that ...
  • Lillian Gorman
  • 0 votes
  • 1 comment

Labels Not Printing Correctly - Cutting off

When I select for the labels to generate a specific way, they are printing the same for all options. They print in the corner of the 8.5x11 sheet and it cuts...
  • Gray Anderson
  • 0 votes
  • 1 comment
  • Answered

Flat rate express envelops

Do you have a time line when the issue with commercial plus pricing will be back on express envelops?
  • James Blanton
  • 0 votes
  • 1 comment
  • Answered

Auto Ship - Pick List order sequence

When I'm utilizing Auto Ship, my labels do not print in the same order sequence as my Pick List. This is time consuming when filling orders and having to fu...
  • TREY MCCASKILL
  • 0 votes
  • 1 comment
  • Answered

Change default screen after "Print Now"

We have many people processing shipments at the same time. We have noticed that when you select "Print Now" it prints a label but then automatically pulls up...
  • Kristin Sundin
  • 0 votes
  • 6 comments
  • Answered

Send customer email if shipping label is cancelled

Occasionally we print a label incorrectly and need to cancel and reprocess or process at a later time. It would be helpful if the system automatically email...
  • Kristin Sundin
  • 0 votes
  • 1 comment

Dropdown for Saved Packaging when adding Multi-Package

Now that FedEx & UPS have gone to Dimensional Weight it would be helpful to have the dropdown on the multi-package screen that has all of the users saved pac...
  • Kristin Sundin
  • 0 votes
  • 3 comments

FedEx: Billing > Customs Duties Paid By:

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I need the ability to set the Customs Duties Paid By: to Receiver instead of Sen...

Closed for comments

  • Taylor Lubich
  • 0 votes
  • 4 comments
  • Answered

Where do i go to check the box for Display Product Options on the Store settings page for your Woocommerce store

In the section: Are product options supported? On this tutorial: https://support.shippingeasy.com/hc/en-us/articles/204437329-How-to-use-ShippingEasy-with-Wo...
  • K Michael Mauch
  • 0 votes
  • 1 comment
  • Answered

Houzz Integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hello! Is Houzz in the queue of platforms for SE integration? We are using them ...

Closed for comments

  • Amy Mendez
  • 0 votes
  • 1 comment
  • Answered

Cannot purchace Insurance with Media Mail since Rate change

Bugs to Fix as of 6/1/15: 1) since the new rates went into effect, when I use USPS Media Mail, I am no longer offered the option to buy insurance from Shipsu...
  • Michael Beckemeier
  • 0 votes
  • 2 comments
  • Answered

Support spaces in shipment history search

ShippingEasy Update: This is a duplicate. Please see this alternate thread. When searching the shipment history, if a full name is entered, the search will ...

Closed for comments

  • Steve Richter
  • 0 votes
  • 1 comment
  • Answered

add custom images to shipping label

We would like to be able to add a promotion image and a suggested product image to the shipping labels to encourage customers to return. We need to be able ...
  • Jake Palillo
  • 0 votes
  • 1 comment

How do I test the intigration in Prestashop?

I've installed the Prestashop module and entered in all the API keys and such but, I don't think that my store is actually communicating with Shipping Easy. ...
  • Alan Hefner
  • 0 votes
  • 3 comments
  • Answered

Cannot choose priority

I am having the same issue as the person below, I copied and paste this: I noticed I can't choose the flat rate envelope shipping service for USPS anymore.....
  • Venus Perez
  • 0 votes
  • 1 comment
  • Answered

Phone number field in Export

Please include the phone number field as an exportable field. Major oversight.
  • Bruce Jeddeloh
  • 0 votes
  • 4 comments
  • Completed

Shipping rates are not showing up

Hello, I just added shipping easy to my Prestashop site (both of which I am new to) a few days ago. I followed the set up with all the codes, etc. but it isn...
  • Kristi Stoll
  • 0 votes
  • 2 comments
  • Answered